Your journey to a rewarding life starts here
To make the most of your membership, here's how you can get started.
Click here to activate your Card.
Scan the QR code to download the American Express® app and manage your account with ease.
Activate, setup and discover the power of your American Express® Travel Card
Please note, if your Card is not activated within 37 days of Card approval, it will be cancelled.
Activate your Card and select a PIN via any of the following ways:
Download the American Express® App
- Enter Card Details
- Create User ID and Password
- Set a PIN of your choice if not already set and activate your Card
If you already have the Amex App and are an existing Cardmember, log in and go to 'Account’ tab and select ‘Activate and Add Card to your Account’ option.
Register and manage your account with ease -
- Personalise your Account
- View statements
- Make payments
- Register for online services at americanexpress.co.in/activate
- Set a PIN of your choice if not already set and activate your Card
Once registered enjoy the ease of managing your account anytime, anywhere.
- View your Account balance and pay your bill online
- Set up SMS and email alerts to help keep yourself up to date
- Redeem your Membership Rewards® Points
- View, change or unlock your PIN
- Track your Membership Rewards® points balance
If you are linking a new Card to an existing Online Account, you will need to have your existing User ID and Password ready to enter when prompted.
In case of any query, call the helpline number printed on the back of your Card.
Using your Card
- In-store/point of sale (Chip)
- Online Websites and Mobile Apps
- Contactless - Tap and Pay
- ATM*
You can manage the controls in 3 easy steps:
1. Log in to your Online Card Account or Amex App
2. Go to ‘Account Management’ (Online Account) or ‘Account’ (App)
3. Go to ‘Transaction Security Settings’ to manage and modify your transactions security settings.
Once saved, the transaction settings will be effective immediately on your Card. If your Card gets renewed or replaced in the future, only in-store/point of sale (Chip), and ATM transactions within India will been enabled by default. You will be required to enable online, International, and contactless transactions on your Card by following the steps above.
Refer to the FAQ page should you have any queries.
*You need to be enrolled in the Express Cash facility towithdraw cash from ATMs International ATM transaction may be enabled basisyour international spend behavior. Please be aware that , Cash withdrawal services on your American Express Card have been temporarily paused in India, effective 31st January 2022. However, you may still avail the service in international locations.
Saving your new American Express Card details at your favourite online retailers is convenient and secure way to quickly make purchases online.
Don’t miss out on being rewarded for each and every spend that you make, and check out faster whenever you shop online at places like Amazon, Uber, Spotify, Paytm and more.
When you shop at an online merchant, the SafeKey screen will appear during the checkout process. We will send you a six-digit One Time Password (OTP) by text and/or email. Simply enter the OTP to complete your transaction. You are automatically registered for Safekey.
In addition to the usual Chip and Pin, your Card contains contactless technology, making your purchases quicker and easier.
Contactless is the easy way to pay for purchases up to ₹5000* with your American Express Card. Simply hold your Card over the contactless reader, wait for the beep and you’re done.
With every contactless transaction, you're covered by the same fraud protection, best-in-class service and Cardmember rewards.
Managing your Card
Once you register for Online Account Services, you can easily access your Card Statement. To ensure your payment due date is set to one convenient for you, please contact Customer Services to discuss changing the date your statement is sent each month. If your Account is currently overdue for payment, please make the payment before requesting any change.
You can pay your Card bill through any of the following ways:
- Online Funds Transfer: NEFT
- Online Payment : Debit card powered by Rupay; UPI/BHIM-UPI; UPI QR Code/BHIM-UPI QR Code
- Recurring Direct Debit/NACH
- Drop Boxes
- Courier
Stay on top of your Account with our wide range of alerts – from balance updates, real-time transaction alerts to payment due date reminders.
You can do this by logging into your account and setting up the alerts of your choice.
You can also set up push notifications through the Amex App.
If your Card is lost, stolen, damaged or not received you can order a replacement Card for yourself or your additional Cardmembers on your Account by calling up Customer Care.
For Frequently Asked Questions, please visit the Help Center
Welcome Benefit
Enjoy a Welcome Gift* of 10,000 Membership Rewards® points* when you start your journey with American Express® Platinum Travel Credit Card.
*Welcome Gift is available only in the first year on payment of the annual fee and on spending ₹15,000 within 90 days of Cardmembership year.
Rewards with Every Swipe
From the moment you start using your American Express® Platinum Travel Credit Card, you will begin collecting 1 Membership Rewards® Point on every ₹50 spent1 except for spends on fuel, utilities, insurance, cash transactions and EMI conversion at point of sale.
Spend ₹1.9 Lacs in a Cardmembership year2 and earn 15,0003 Bonus Membership Rewards® points*.
Spend ₹4 Lacs in a Cardmembership year2 and earn 25,0003 Bonus Membership Rewards® points* and a Taj4 Stay voucher worth ₹10,000.
Earn 3X* Membership Rewards® points on leading online brands
Shop from 50+ brands like Apple, Nykaa, Tanishq, Flipkart, MakeMyTrip and many more through Reward Multiplier and earn 3X rewards points every time you pay using your American Express® Card.
1You will not earn Membership Rewards® Points on your American Express Card for all your spending on fuel, insurance and utility (electricity, water and gas bills) payments. Fuel includes petrol, diesel, CNG from Oil Marketing Companies (OMCs). Utility services includes providers of household/domestic electricity, gas and water. These providers can be government departments and agencies including local, state, municipal organizations, public housing societies and apartment associations.
2Year is defined as 12 months from the date of card issuance/renewal.
3The Membership Rewards® points received on spend milestones is a combination of threshold and Bonus Membership Rewards® points, credited in parts and once in a Membership year. You will get your threshold Membership Rewards® points once you achieve the spend milestones. However, to claim your Bonus Membership Rewards® points, please reach out to us via chat through the Amex App or call the number at the back of your Card.
4For Taj Stay Voucher read the terms and conditions here.
Redeem Points as you like
There are so many ways to make the most of Membership Rewards® points. Choose how you redeem your points.
Choose from a wide selection of shopping categories and redeem your points for e-vouchers from Amazon, Myntra and more.
Transfer your points to leading airline and hotel loyalty programs.
Pay for eligible transactions with your points directly at checkout, whether online or in store.
Redeem your points for flight bookings or hotel stays on American Express Travel Online website.
Enjoy new additions on the Platinum Travel Collection that give you higher value on select brands.
Platinum Travel Collection
Redeem your rewards on the below vouchers and enjoy a higher redemption value.
Redeem 20,000 points
for vouchers worth ₹10,000
Redeem 20,000 points for vouchers
worth ₹6,000
OR
Redeem 40,000 points on vouchers
worth ₹12,000
Redeem 12,500 points for vouchers worth ₹5,000
OR
Redeem 25,000 points for vouchers worth ₹10,000
Here is how you can redeem your points:
Log In > Select “Rewards” > Choose “Platinum Travel Collection” > Redeem
Travel in comfort
- Enjoy 8 complimentary visits per year (limited to two complimentary visit per quarter) to airport lounges across India.
- Also, get complimentary membership to Priority Pass with the US$99 annual fee waived just for you. Click here to enroll your Basic American Express® Platinum Travel Credit Card in the Priority Pass program.
American Express Travel
With a wide selection of flights, hotels & car rentals, our online services are designed for all your travel needs.
Fuel Waiver
Zero convenience fee on fuel purchases at HPCL for transactions less than ₹5,000 and 1% convenience fee on fuel purchases per transaction is applicable for all transactions of ₹5,000 and above.
Backing you
Experience the powerful backing of American Express® with features and services that are designed for your convenience.
Stay protected from any fraud arising out of any unauthorized use of the Credit Card. If you report within 3 working days and your liability to American Express shall be nil.
If the fraud is reported after 3 days, your liability will be a maximum of INR 1,000. Refer MITC for complete details.
Experience unmatched services with 24x7 customer care services and Emergency Card Replacement, anywhere in the world.
American Express Offers Hub
Enjoy savings on stays, dining, shopping, healthcare and more. Explore brands like Tata CLiQ, MakeMyTrip, The Postcard Hotels and more.
Refer to most important terms and conditions here.