Explore your American Express® Gold Card
Discover new exciting experiences with Rewards Gold Card and learn how to get the most out of your Card.
Membership Rewards®
Online Service
Insurance
Events
Opens the door to great music, theater, comedian experiences. Be among the first to know, and the first to go.
As Basic Cardmember, you are entitled to a Priority Pass™ membership and two complimentary visits annually. So sit back, relax, and enjoy in one of the more than 1,300 Priority Pass™ lounges worldwide.
As Basic Cardmember, you are entitled to a Priority Pass™ membership (valued at US$99*) and two complimentary visits annually (valued at US$32 each*) . So sit back, relax, and enjoy in one of the more than 1,300 Priority Pass™ lounges worldwide.
* Values as of January 2020. Prices subject to change without prior notice.
- Priority Pass
You must be at least 18 years old to enroll as a Member of the Priority Pass program. These Terms and Conditions govern American Express® Gold Card Members' participation in and use of the Priority Pass™ program. Priority Pass™ is an independent airport lounge access program. You will receive two (2) visits to a Priority Pass™ lounge per year at no charge which you may use for yourself or a guest. Some lounges do not admit guests. By enrolling in Priority Pass™, you agree that you will be responsible for any additional visits beyond the two per year at no charge and that your Card will be automatically charged after the additional visits have been reported to Priority Pass™ by the participating lounge. Additionally, you acknowledge and agree that American Express will verify your Card account number and provide updated Card account information to Priority Pass™. Priority Pass™ will use this information to fulfill on the Priority Pass™ program and may use this information for marketing related to the program. Once enrolled, as long as your Gold Card account is not cancelled, you may access participating Priority Pass™ lounges by presenting your Priority Pass™ Card and airline boarding pass. In some lounges, Priority Pass™ member must be 21 years of age to enter without a parent or guardian. Priority Pass™ members must adhere to all house rules of participating lounges. Amenities may vary among airport lounge locations. Conference rooms, where available, may be reserved for a nominal fee. Priority Pass™ lounge partners and locations are subject to change. All Priority Pass™ members must adhere to the Priority Pass™ Conditions of Use, which will be sent to you with your membership package, and can be viewed at www.prioritypass.com. Upon receipt of your enrolment information, Priority Pass™ will send your Priority Pass™ Card and membership package which you should receive within 2-4 weeks. If you have not received the Priority Pass card after 4 weeks, please contact American Express using the number on the back of your American Express® Card. To receive immediate access to the lounges after enrolling in Priority Pass, you can activate your membership online by using your Priority Pass membership details to receive a Digital Membership Card. For a step-by-step guide on the activation process, visit prioritypass.com/activation.
Membership Rewards® Program
Membership Rewards® is one of the world’s most recognized rewards program where you can receive one point for virtually every eligible dollar you spend on your Card, and redeem them for a rich array of rewards, from worldwide travel and dinners at exclusive restaurants to cash credits to your Card account.
Benefit from Membership Rewards at no additional cost. Points have no expiration date and there is no limit how many you can earn.
Travel with Points
Transfer points to travel, hotel and retail loyalty programs
Statement Credit
Use Membership Rewards points for a credit on your Account.
E-Gifts
Use Membership Rewards points for electronic US gift cards to use when you travel to the US.
Pay with points at over 1,000 online retailers including Ticketmaster and Amazon.
You can also use your points online at amazon.com or bestbuy.com (no deliveries outside of US).
1) Terms and Conditions of the Membership Rewards® program apply. Visit www.membershiprewardslac.com or call 1-800-297-3276 for more information. Participating partners and available rewards are subject to change without prior notice. The value of Membership Rewards points varies according to how you choose to use them. To learn more, go to www.membershiprewards.com/pointsinfo.
2) enrollment in a participating Frequent Flyer program is required. Airline tickets are subject to availability.
American Express® Gold Card Travel Protection
For existing Cardmembers, for expert, friendly advice on Travel, your American Express Gold Card looks out for you.
Whether you´re visiting an exotic location or looking for the perfect gift, with Travel Inconvenience, Purchase Protection and Extended Warranty, enjoy peace of mind and rewards to do even more.
The Travel Inconvenience Insurance Plan provides benefits in the event of: Missed Departures and Missed Connections; delay, cancellation or overbooked flights; and Luggage Delay and Extended Luggage Delay when the Covered Trip is purchased and charged to your American Express International Dollar Card (IDC). The range of benefits could be from refreshments, restaurant meals to emergency purchasing of essential clothings.
- Up to US$150 per covered person for personal and necessary expenses.
- Up to US$500 if your baggage is delayed after four hours for purchasing of essential clothing.
Terms and Conditions
The Travel Inconvenience Insurance Plan is underwritten by Indemnity Insurance Company of North America, Administrative Office, Doral Bank Center Calle Resolución #33, Suite 500, San Juan, Puerto Rico 00920. Coverage is determined by the Terms, Conditions, and Exclusions of policy 58US3765 and is subject to change with notice. This document does not supplement or replace the policy.
When life happens, American Express® has your back. With Purchase Protection get additional coverage on damaged purchases in the USA for up to 90 days. You will be reimbursed for the amount charged to your account.*
*Covered Territory: 50 States of the United States of America, District of Columbia, Commonwealth of Puerto Rico and the Virgin Islands of the United States.
Terms and Conditions
Purchase Protection Plan is underwritten by Indemnity Insurance Company of North America Administrative Office, The Corporate Center 33 Resolución Street, Suite 500 San Juan, Puerto Rico 00920-2707. Coverage is determined by the Terms, Conditions, and Exclusions of policy 58US3761 and is subject to change with notice. This document does not supplement or replace the policy. Covered Territory means the 50 States of the United States of America, District of Columbia, Commonwealth of Puerto Rico and the Virgin Islands of the United States.
Protect all of the things you love. With your Card's extended warranty increase the original manufacturer’s warranty for up to 1 year on warranties of five years or less. The coverage provided under this benefit is EXCESS of other sources of indemnity.
Terms and Conditions
Extended Warranty Program is underwritten by Indemnity Insurance Company of North America Administrative Office, The Corporate Center 33 Resolución Street, Suite 500 San Juan, Puerto Rico 00920-2707. Coverage is determined by the Terms, Conditions, and Exclusions of policy 58US3763 and is subject to change with notice. This document does not supplement or replace the policy. Covered Territory means the 50 States of the United States of America, District of Columbia, Commonwealth of Puerto Rico and the Virgin Islands of the United States.
In the event that your checked baggage is lost by a common carrier on an eligible trip, we will make every effort to track down your missing luggage and keep you posted on their progress. Should we not be able to recover your luggage, you are eligible to be reimbursed up to a maximum of US$1,200 per trip when the eligible trip is charged to your eligible card.
Terms and Conditions
This service is subject to the Terms, Conditions and Exclusions of AXA Assistance USA, Inc. This service is not available for residents of the United States, Puerto Rico or the US Virgin Islands. See your Card Member agreement for more information. This services is not insurance. Service may not be available in countries where the US Department of State has current travel warning issued or in countries where the US Department of the Treasury’s Office of Foreign Assets Control (OFAC) has active economic or trade sanctions or that are subject to other applicable trade or economic sanctions, laws and regulations. The Card Member should consider the restrictions on services related to international laws on sanctions before planning the trip. Additionally, no services will be available in any country or territory where the existing infrastructure is deemed inadequate by AXA to guarantee service. Important restriction and limitations apply. Services in certain countries may not be provided. Please check important Terms and Conditions.
You can have access to coverage of up to US$250,000 in case of accidental death or dismemberment while traveling on a Common Carrier Conveyance (plane, train, ship or bus), when the entire fare has been charged to the American Express® Gold Card.
Terms and Conditions
Travel Accident Insurance Plan is underwritten by Indemnity Insurance Company of North America, Administrative Office, Doral Bank Center Calle Resolución #33, Suite 500, San Juan, Puerto Rico 00920. Coverage is determined by the Terms, Conditions, and Exclusions of Policy No. 58US3199. See your Card Member agreement for more information. Please refer to the Terms and Condition for full details of coverage and exclusions.
Car Rental Loss and Damage Insurance can provide coverage for theft of or damage to most rental vehicles when you use your eligible Card to reserve and pay for the entire eligible vehicle rental and decline the collision damage waiver (CDW) or similar option offered by the Commercial Car Rental Company.
Terms and Conditions
Car Rental Loss and Damage Insurance Plan is underwritten by Indemnity Insurance Company of North America, Administrative Office, Doral Bank Center Calle Resolución #33, Suite 500, San Juan, Puerto Rico 00920. Coverage is determined by the Terms, Conditions, and Exclusions of Policy No. 58US3775 and is subject to change with notice. This document does not supplement or replace the policy. Certain restrictions apply. Cardmember should not accept the insurance CDW offered by the rental company. Some vehicles types are not covered. This is an excess insurance program, which means that will only cover the expenses not covered by all other applicable insurance sources that the Cardmember can have. Cardmember are insured internationally, except for vehicles rented in Australia, Ireland, Italy, Israel, Jamaica and New Zealand.
IMPORTANT INFORMATION: The descriptions of the insurance related benefits available on your American Express Gold Card are for information purposes. All the provisions of the coverage are contained in the Certificates of Insurance. All insurance coverage is subject to the terms and conditions of the respective master policies. A Certificate of Insurance with full details of the coverage can be located on this page
Customer Service
World class 365 days to service any query you may have, providing you with the exceptional service that is synonymous with American Express. Please call the number on the back of your card.
Online Services1
With everything your Card has to offer, it’s reassuring to know just how easy it is to manage your account online, whether you are close or far away from home. Simply log into American Express online and you can check your balance, pay your bill, look at current transactions, and even keep track of your Membership Rewards point balance.
No Pre-Set Spending Limit*
If on your trip you need to spend more than planned, you can do so with peace of mind because with The Card you have no pre-set spending limit. Your charges are approved based on a variety of factors, giving you greater financial flexibility.
*No pre-set spending limit does not mean unlimited spending. Purchasing power adjusts with your use of the Card, your payment history, credit record and financial resources known to us, and other factors.
Annual Year-End Summary
An annual spending summary with all the details of your expenditures with American Express® Gold Card is provided at the end of every year.
Organizing your finances can be a time-consuming task. That’s why we provide a Year-End Summary of charges as one of the many features of managing your account online. You can analyze your annual expenses in pie or bar charts by categories like travel and restaurants. You can also download your information to print or save for a later date in PDF or Excel. With your charges itemized in one place, the Online Year-End Summary is a great tool you can rely on to help prepare your taxes and manage your spending.
Express Cash2
Express Cash is a service for American Express Members, that allows you to use your Charge Card to withdraw cash from your designated bank account in more than 500,000 participating ATM locations worldwide in an easy and secure way. During your travels, Express Cash gives you access to up to US$10,000 cash every 30 days. To enroll, call 1-800-CASH-NOW (only available from the U.S) and start enjoying this complementary benefit. Upon enrollment, we will send you a Personal Identification Number (PIN). You may change your PIN at any time. You must use your PIN along with your Card when withdrawing cash from an ATM.
Safekey Authentication
Shopping online is convenient and safe when you have American Express SafeKey®, an extra layer of protection. For your convenience, you're automatically enrolled in SafeKey and don't need to take any additional steps other than making sure that your email address is up to date.
SafeKey offers the following benefits:
- Enhances Card security
- Easy to use
- No additional cost
- Improved verification for added peace of mind
American Express has measures in place to protect you from fraudulent transactions, so you can shop anywhere with confidence
Fraud Prevention
Spend and relax anywhere in the world. If a fraudulent transaction appears on your statement, it's our job to help set it right. Our relationships with merchants all over the world help us protect your transactions. Our systems screen Cardmember transactions, to look for uncharacteristic transactions or unusually high charges that we suspect may be fraudulent.
Because your peace-of-mind comes first, in the event of theft or loss of your Card, our Card RepIacement and Protection service will usually repIace it.
The card will be sent to your home within 3 to 5 business days.Anywhere in the world, you will always be able to communicate with Customer Service, where a highly qualified team of representatives will be available 24 hours a day, 7 days a week, to assist you in all your needs, both in English and Spanish.
ENJOY PEACE OF MIND WITH REAL-TIME ALERTS
Turn on purchase alerts to be notified when your Card is charged so you can stay on top of daily spending and unexpected charges.
Receive instant fraud alerts if suspicious activity is detected, and verify charges with just a few taps so you can get right back to using your Card. To help prevent fraud activity, you can also freeze or unfreeze your Card to limit purchases if it is misplaced, without closing your account completely.
Set up Card payment alerts as a helpful reminder when your payment is due, and confirmations when payments are received.
Enjoy the convenience of electronic billing statements, and you can set up alerts to tell you when your statement’s ready.
EXPLORE REWARDS AND BENEFITS
Check your rewards balance and find ways to use Membership Rewards® points from gift cards to credits on your statement.
To enable offers notifications, download the U.S. version of the App* you can change the Country/Region of your store by following these easy steps:
- Access the App Store
- Go to your profile on the top right corner
- Tap on “Apple ID”
- Authenticate with Password or Touch ID, if required
- Change the Country/Region to U.S
- Enter your payment details
- Enter your billing information
- Browse the Apple Store to download the App
- Open the Play Store App
- Slide out the left menu and select “Account”
- Tap Country and profiles
- Change Country to U.S
- Enter your payment details
- Accept the change
- Browse the Play Store to download the App
- The change may take up to 24 hours to go into effect
Download your App and start enjoying everything your Account has to offer
1. ONLINE SERVICES
To pay your bill on the Internet, you must have an eligible bank account in US dollars at a financial institution in the United States of America. See your Cardmember agreement for more information.
2. EXPRESS CASH
Enrollment in Express Cash is required. When you withdraw cash at an ATM, your bank account will be debited the amount of the withdrawal (inclusive of any ATM operator or network fees) plus a fee of 3% of the total amount of your transaction or US$5, whichever is greater. There may be a delay between the date of your cash withdrawal and the date that the total amount of your transaction, including applicable fees, is debited from your designated bank account. Please ensure that your designated bank account has sufficient funds to cover the amount of your transaction, including applicable fees. If a transaction is not honored by your bank for any reason, we will charge the amount of the transaction, including applicable fees, as well as an additional fee of US$38, to your Card account. American Express will impose limits on the amount of each cash withdrawal. Your bank or the ATM owner may also charge additional fees, including ATM and overdraft fees, and may impose its own limits on the amount of each cash withdrawal. By using Express Cash, you are indicating your acceptance of the terms of the Electronic Fund Transfer agreement, which is provided to you when you receive your Card. You will be provided with an additional copy if you enroll in Express Cash, and otherwise upon request. For additional information about this feature, please call 1-800-CASH-NOW.