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Master the skill of data-driven decision-making for your business with the help of our comprehensive spending reports.
Apply for American Express® Corporate Cards using the digital Card application method and onboard your employees quickly.
This guide provides details on how to make payments to American Express® via wire transfer for your International Currency Card Programme.
This guide provides details on how Cardmembers can make payments to American Express® via wire transfer for their International Currency Cards.
Self-Service ‘My Settings’ Is Now Available
The new My Settings enhancement for PAs is now available. This convenient, time-saving online feature helps PAs to manage their Two-Factor Authentication and login credentials via the @ Work homepage, eliminates the need to call the service centre. PAs can now easily add or change their mobile phone number, modify their 6–9-digit security code, reset their password, and remove any devices previously saved as ‘trusted’ that may no longer secure or in use. Within My Settings, PAs can also update alert preferences under the Communications Preferences section.
Currently available for: UK, IEC, Spain, Sweden, Norway, Netherlands, Italy, Germany, Austria, France, Finland, Belgium, Denmark, Australia, Hong Kong, Singapore, New Zealand, Japan, Taiwan, India, Thailand, US, GDC, Canada, Argentina, and Mexico.
*Please note that the Communications Preferences tab is not available for Finland and Belgium and will only be available for the following markets when the New Homepage design is released: Canada, Mexico, Argentina, India, Australia, New Zealand, Japan, Hong Kong, Taiwan, and Singapore.
Refreshed @ Work Reporting
Enjoy a quicker, more efficient way of managing reports whilst maintaining the core functionality you rely on. Consolidated views and advanced filters give Programme Administrators a more intuitive self-service experience.
Launching Two-factor Authentication login for American Express @ Work® Reconciliation
Enjoy a seamless login experience with Two-factor Authentication (TFA) on
@ Work Reconciliation tool. To provide you with an extra layer of security and data protection, Two-factor Authentication meets industry best practices for account security.
All you need to activate Two-factor Authentication on @ Work Reconciliation is:
- A new Enterprise ID that you can create as a one-time activity on @ Work Reconciliation.
- A one-time password sent via email for subsequent log ins to verify your identity and complete your login process on @ Work Reconciliation.
New @ Work Homepage
A fresh new look with customisable features and action-oriented alerts, providing you with a more premium digital experience.
Note: This enhancement is launching in phases across our valued Customer base over the coming weeks and may not appear for some accounts at this time. If you have any queries, please contact your local PA Servicing team.
Get ready for a smarter Status Tracking experience on American Express @ Work®
The new user programme has been launched to improve your Status Tracking experience. It’s all part of our aim to transform @ Work into one globally consistent user experience that delivers more seamlessly.
Intuitive navigation and relevant insights let you track, search, view and consolidate transactions quickly and easily.
From fewer Status Tracking pages and
simplified navigation to enhanced search capabilities, it’s all designed to
enhance your experience – and your business.
Recently launched in Denmark, GDC, Germany, Hong Kong, IEC, India, Japan, Netherlands, New Zealand, Norway, Singapore, Sweden and United Kingdom.
Evaluate ways to make the most out of your Membership Rewards® points. Use your rewards for gifts, travel, experiences, or even to cover your Card charges. See what works best for you.
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PA Guide
Find information regarding all the critical aspects of programme management here. For easy access, we have also provided links to the FAQs and forms in the section.
Get Support
Programme Administrator Servicing Team
Email:iccpaservicinginbox@aexp.com
Telephone: 0800 917 8230 or from
abroad +44 1273 608123 |
Monday to Thursday - 08.00 to 17.30 GMT,
Friday 08.00 to 17.00 GMT