Roles & Account
Roles
There are several roles and responsibilities in the day-to-day management of your American Express® Corporate Card Program. They are:
Authorized Signatory / Decision Maker
They make decisions on behalf of your company and approve changes to your Account, and to maintain the security and privacy of your Corporate Card Account. The role is typically filled by someone in your company who:
- Is authorized to approve and countersign various agreements, or request changes to the American Express Corporate Card program account
- Usually has the title of Financial Controller, Chief Financial Officer, Managing Director, Partner, Accounts Payable Manager or General Manager
Program Administrator
As the Program Administrator, your role is to manage the day-to-day running of your company’s Corporate Card Account, including:
- Be the daily contact point between your company and American Express
- Manage the program for organization when implemented, including Cardmember changes and reporting
Central Card Distribution Recipient
A Card Distribution Recipient is the nominated employee who will receive all the company’s Cards at a centralized address. The Central Card Recipient can then distribute the Cards to the employees.
Account Hierarchy
To every Corporate Card account, there’s a hierarchy which represents the structure or operational framework of the Corporate Card Account. You can discuss the hierarchy setup with your Account Manager. To know more about the hierarchy, please visit here.
Quick access to tools you may need
American Express® Spend Rebate Program
Enjoy bonus rewards while you spend to grow your business.
Contact American Express
Find all of the important phone numbers you need to keep business running smoothly. Access our customer-focused
professionals for support and expertise whether at home or abroad.