Get all the documents you need in one place.

To save you time, we’ve posted most of the forms and leaflets on this website right here, making it easy for you to download them.
Many of these documents are in pdf format. You will need the free Adobe Reader software to view them.

• International Merchant Regulations
• General Card Acceptance Terms and Conditions
• Small Merchant Card Acceptance Terms and Conditions
• Merchant Card Acceptance Form
• Data Security Operating Policy
• Guide to Checking Card Faces
• Guide to Payment and Reconciliation
• Initial Notice Form
• Maintenance Form
• Terminal User Guide
• OMS Dispute User Guide
• OMS Payment User Guide
• ROC & SOC Refund Guide
• ROC & SOC Submission Guide
• Travelers Cheques Acceptance Guide