Emergency Card Replacement
Get a new Card almost before you knew it was gone.
Your Platinum Card protects you against inconvenience. If your Platinum Card, or any of your Supplementary Cards are lost, stolen or damaged, simply call The Platinum Service on 2277 2233 (if you’re oversea, notify the nearest Travel Service office) and we will replace it for you^.
^Please note that a replacement fee will apply.