American Express with Apple Pay
Step 1
Open the wallet app on your iPhone
Step 2
Tap "+" to add your
American Express Card
Step 3
Follow the prompts on screen and you’re done
Step 1
Hold your phone up to a contactless reader
Step 2
Place your finger on Touch ID or
using Face ID
Step 3
You’ll feel a vibration or
hear a beep.
That’s it – authorized.
Where can you use American Express with Apple Pay
You can use Apple Pay on your eligible iOS Device or Apple Watch to make payments in-store at participating contactless merchants where American Express Cards are accepted.
You can also make purchases in participating Apple Pay enabled iOS apps and on websites that welcome American Express.
Trusted safety & security
Enjoy the trusted security of American Express. Whether you tap with Apple Pay, or click or swipe with your Card, we make fraud prevention our business. If there’s something unusual in your spending pattern, our intelligent security systems can help stop fraud in its tracks. Shop with confidence with our Fraud Protection Guarantee and get all of the power, rewards and benefits of American Express when you use Apple Pay.
World-class service
When you use an eligible American Express Card with Apple Pay, it works just like tapping your physical Card. So whichever way you pay, you can expect the same great customer service you can count on – anywhere, anytime.
Amex HK app
With the Amex HK app, you can easily manage your Account, view your Card transactions, account balance, account details, including pending transactions.
1An eligible Card is an active American Express Consumer or Small Business Card issued in Hong Kong by American Express International, Inc.
2With participating American Express contactless merchants and Apple Pay in app purchases on eligible devices. Transaction limits may apply.
Apple, the Apple logo, iPhone and iPad are trademarks of Apple Inc., registered in the US and other countries. Apple Pay, Face ID and Touch ID are trademarks of Apple Inc.
Using American Express with Apple Pay: Important Information
We have summarized some important things you need to know about using
Apple Pay with an American Express® Card before you proceed:
Using Apple Pay with an American Express Card
The following Terms and Conditions govern your use of your American Express Card in the Apple Pay application (“Apple Pay”) available on supported devices offered by Apple. PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE ACTIVATING OR USING YOUR AMERICAN EXPRESS CARD WITH APPLE PAY, BECAUSE BY DOING SO, YOU ACCEPT AND AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS. IF YOU DO NOT WANT TO AGREE TO THESE TERMS AND CONDITIONS, YOU MUST NOT ACTIVATE OR USE YOUR AMERICAN EXPRESS CARD WITH APPLE PAY.
- 1. You may use Apple Pay with an American Express Card if you hold a basic or supplementary American Express Consumer Card and Business Card issued by American Express International, Inc. ("American Express") in Hong Kong (“Eligible Cards”) (“Eligible Cardmembers”). Use of Apple Pay is not available to holders of American Express® Corporate Card, American Express® Gold Corporate Card, American Express® Elite Corporate Card, American Express® Classic Corporate Card, American Express® Corporate Meeting Card, American Express® Corporate Purchasing Card, American Express Business Travel Account and all American Express Cards issued outside of Hong Kong. If you have a valid American Express Card issued by a licensed third-party financial institution, please check with your issuer if you are eligible to participate by calling the number on the back of your Card.
2. Apple Pay allows you to make contactless payments using Eligible Cards with a compatible Apple device (such as an iPhone or Apple Watch) at merchants who accept such contactless payments in lieu of presenting a physical Eligible Card and in-app purchases on your Apple device in supported applications. The applicable Cardmember Agreement continues to govern your use of an Eligible Card in Apple Pay.
Security
3. Any person with your device passcode, Touch ID or other authentication mechanism enabled by Apple registered to your device will be able to authorize transactions using your Card in Apple Pay. Do not let anyone else, including family members, have their Touch ID or other authentication mechanism enabled by Apple registered to your device while your Card is registered in Apple Pay. You must keep your device safe and secure at all times, and your device passcode secret. We recommend you to always use the security features on each of your Apple devices (such as the lock feature on Apple devices). For more information about security in Apple Pay https://support.apple.com/en-us/HT203027. The hyperlink may allow you to leave American Express website and enter a third party website, which is not owned by American Express. The hyperlink is just provided for your convenience only. American Express is not responsible or liable for the content or your use of such third party website. Before accessing the third party website, please be reminded to first read carefully their terms of use and privacy policy.
4. You are solely responsible for maintaining the confidentiality of your Apple User ID, Apple passwords and any other means that you may from time to time have to access Apple Pay. If you do allow someone to access to your Apple device, you will be responsible for their use of your Card in Apple Pay.
5. Each Card being approved in Apple Pay will be assigned a unique Device Account Number. This number will be used to identify your Card in transactions made using Apple Pay and the partial number may be shown in transaction records in lieu of your Card number.
If your device is lost or stolen
6. Call us immediately using the number on the back of your Card if you believe that your Apple device has been lost, stolen or your credentials compromised in any way. We can suspend or remove your Card from Apple Pay to prevent further unauthorized use.
Using Your Information
7. We will use your information in accordance with the notice to customers relating to the Personal Data (Privacy) Ordinance americanexpress.com/hk/en-pics and the American Express Online Privacy Statement americanexpress.com/hk/en-onlineprivacy. This may include using your information to determine your eligibility to participate in Apple Pay, to present you with servicing updates, as well as targeted offers, advertising or promotions if you have consented to receive such messages.
8. We will also make certain account information relating to each Eligible Card within Apple Pay for display, including most recent transaction data, but not the full Card number of the Eligible Card. You may decline to have the transaction data made available for display and still use Apple Pay, but you must turn off this feature manually with Apple through Apple Pay.
9. As soon as you register your Eligible Card, Apple may access and process your information, including information about your transactions. Apple may use this information in an aggregated and de-identified way to help improve Apple Pay. Apple’s use of your personal information is solely governed by Apple’s privacy policy http://www.apple.com/hk/en/privacy/privacy-policy. The hyperlink may allow you to leave American Express website and enter a third party website, which is not owned by American Express. The hyperlink is just provided for your convenience only. American Express is not responsible or liable for the content or your use of such third party website. Before accessing the third party website, please be reminded to first read carefully their terms of use and privacy policy.
Using Apple Technology
10. In order to use Apple Pay, you must agree to Apple’s terms of use and privacy policy. American Express has no control over Apple’s decisions to change Apple Pay or any of its services or products (including Apple’s terms of use or privacy policies). You can find more information about Apple Pay including a list of compatible devices https://support.apple.com/en-us/HT208531. The hyperlink may allow you to leave American Express website and enter a third party website, which is not owned by American Express. The hyperlink is just provided for your convenience only. American Express is not responsible or liable for the content or your use of such third party website. Before accessing the third party website, please be reminded to first read carefully their terms of use and privacy policy.
Other Important Terms
11. American Express shall not be liable for any loss or damage whatsoever which is suffered (including but not limited to indirect or consequential loss) as a result of your use of Apple Pay, except for any liability which cannot be excluded by law.
12. American Express reserves the right to discontinue supporting the use of American Express Cards in Apple Pay or change these terms and conditions at any time without prior notice. Except as otherwise required by applicable law, we may block, restrict, suspend or terminate your use of any Eligible Card(s) at any time without notice and for any reason, including if you violate these Terms and Conditions or any of your Cardmember Agreements, if we suspect fraudulent activity or as a result of the cancellation or suspension of your Eligible Card account. You agree that we will not be liable to you or any third party for any block, suspension, cancellations or termination of your use of any Eligible Card(s).
13. We reserve the right to revise these Terms and Conditions at any time and you are deemed to be aware of and bound by any changes to these Terms and Conditions by your continued access to or use of your Eligible Cards in Apple Pay. If you do not accept any revisions made to these Terms and Conditions, your sole and exclusive remedy is to cancel your use of and delete all Eligible Card(s) in Apple Pay.
14. In the event of any inconsistency between the English and Chinese versions of these Terms and Conditions, the English version shall prevail.
Apple Pay, Apple, iPhone, iMac, MacBook, iPad, Face ID
and Apple Watch are trademarks of Apple Inc., registered in the US and other countries.