Programme Administrator Guide

PA Guide

About the Programme Administrator Guide

This online Programme Administrator Guide, or 'PA Guide', gives you relevant (product)information, contact details and useful tools for managing the American Express® Corporate Programme and/or the Business Travel Account of your company.

Important to know

From 1 January 2025, we will change insurers, Europ Assistance replacing AXA and Inter Partner Assistance S.A. However, everyone will continue to enjoy the same insurances and assistances.

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Administrative information

Administrative questions about your Corporate Card Programme? Please have a look at all the services and support we offer including information about American Express @ Work.

Business Travel Account

All you need to know about the American Express® Business Travel Account specially designed to simplify the daily administration of all your travel documents and tickets.

Product information

To find all kinds of information about our products and services, including the Terms and Conditions, insurance terms and factsheets.

Forms & Terms

Download our forms for requests or quick changes regarding: Express Cash, SEPA Direct Debit or the Programme Administrator.

Please help us to keep your company information up to date

Here you will find out what information we need from you and the answer to all your questions about it.

Contact details

All useful contact details and telephone numbers are listed on this page for your easy reference.

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