Privacy Statement

 

About Cookies and Similar Technologies

 

Effective Date 09 April 2021

 

American Express is committed to providing you with full and transparent information about Cookie and Similar Technologies use.

 

What are cookies?

 

Cookies are small text files which are placed on your PC, mobile device or tablet whenever you visit a website.

 

We use cookies for many different purposes, like helping you navigate between pages efficiently, remembering your preferences and generally improving your browsing experience. They can also help ensure that ads you see online are more relevant to you and your interests. Some of the functions that cookies perform can also be achieved using alternative technology hence we use the term 'Cookies and Similar Technologies' in this notice. 

 

We will deploy these technologies to provide an online service more suited to the device you are connecting with, to assess the performance of our site, and to detect and prevent fraud. When you visit our website from any device we collect information about your use of this site, such as information about the device or browser you use to access the site, the way you interact with this site, your general location and your device's IP address.

 

Certain Cookies and Similar Technologies contain personal information – for example, if you click on "remember me" when logging in to a website or app, a cookie will store your username and preferences. 

 

 

1.    Essential Cookies and Similar Technologies 

These Cookies and Similar Technologies are vital to the basic performance of the American Express website; they enable critical authentication and validation, session management, and fraud prevention and credit risk management.

 

Example: 

Cookies and Similar Technologies that allow you to navigate efficiently between pages

  

2.    Functionality Cookies and Similar Technologies

 These Cookies and Similar Technologies provide you with additional functionality and enable us to remember the settings that you may have previously applied, such as language preference and font size.

 

Included in the above are Cookies and Similar Technologies that:

  • enable features of our website
  • allow us to remember what preferences you may have set

3.    Performance Cookies and Similar Technologies

We use these Cookies and Similar Technologies to optimise the experience on the American Express website and understand what content visitors might be more interested in. We collect data such as volume of visitors, clicks, and conversions. This data is used at an aggregate level and combined with other non-personal data, to improve our website and track the success of our products’ campaigns.

 

The implementation of performance Cookies and Similar Technologies does not allow Amex to collect any users’ activity data beyond American Express’ own websites.

 

Examples:

Cookies and Similar Technologies that:

 

  • allow us to understand which browsers visitors use and the number of new visitors to our website over a certain time period; or
  • allow us to test different versions of the same web page, in order to provide the best customer experience to our users.

 

4.    American Express Marketing Cookies and Similar Technologies

 

These Cookies and Similar Technologies are placed by American Express to understand your browsing behaviours across different websites and help us ensure that the marketing messages you receive on our website are relevant to you and
your interests.

 

Examples:

Cookies and Similar Technologies that, when used in conjunction with other data we hold about you  allow us to recognise you when you are logged in and tailor our online marketing and other messages to you.

  

5.    Third Party Marketing Cookies and Similar Technologies & Social Advertising 

American Express has relationships with a number of third-party advertising networks and social media partners (we call these Advertising Partners) that use Cookies & Similar Technologies for marketing purposes. We may use an Advertising Partner to serve you with targeted advertising while you are on a third-party website or social media platform.

 

Examples:

Cookies and Similar Technologies that:

  • when placed on your device while visiting an American Express website, allow an Advertising Partner to recognise you, when you subsequently visit their website, enabling to tailor American Express advertising to you and/or improve the targeting of American Express advertising.
  • measure the success of our campaigns. 

Managing your Cookie and Similar Technologies preferences on the American Express Website

If you'd prefer to restrict, block or delete cookies and Similar Technologies from www.americanexpress.com or any other website, you can use your browser to do this. Each browser is different and your browser's ‘Help’ function will show you how to do this. Please note that if you choose to disable essential, functionality and performance cookies, it will affect how the American Express website works. 

 

Use of other websites

When you use links to other websites which we provide to you, we recommend that you read the privacy and Cookies and Similar Technologies policies on those websites.

 

Please note that any choice about Cookies and Similar Technologies that you may have provided on an American Express site will not be honoured on non-American Express websites.

 

Changes to our Cookie Notice

We may change this Notice from time to time. When we make changes, we will update the “Effective Date” at the top of this page. Any changes to this Notice will become effective when posted.

 

 

 

American Express Logo
American Express: Don't live live without it
American Express: Don't do business without it

All users of our online services subject to Privacy Statement and agree to be bound by Terms of Service. Please review.

 

© 2024 American Express Company. All rights reserved

Zimbabwe Change Country