AMERICAN EXPRESS TRAVEL®
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The American Express Travel Help Center has instructions on how to change or cancel your trip, tips for taking advantage of your benefits, and resources for planning and booking your next adventure.
Commonly Asked Questions
Get up-to-date info on trending travel topics.
Explore the benefits of booking with American Express Travel®.
Use Membership Rewards® points toward all or part of your booking. Plus, when you book a flight or prepaid hotel, you'll earn airline miles and hotel points as you typically would.
You may have the option to change or cancel flights booked through Amex TravelTM.
Save by getting up to $200 back in statement credits each year on prepaid Fine Hotels + Resorts® or The Hotel Collection bookings through American Express Travel® when you pay with your Platinum Card®. Terms apply.
You may have the option to change or cancel hotel bookings made through Amex TravelTM.
Learn how to take advantage of your Platinum Card® benefits at every step of your travel journey.
Platinum Card® Travel Benefits
Explore all the travel benefits you get when you're with Amex.
Explore lower fares on international First, Business, and Premium Economy seats with the International Airline Program through AmexTravel.com. Plus, use Membership Rewards® Pay With Points for all or part of your fare. Terms apply.
Explore hotels that are destinations unto themselves with Fine Hotels + Resorts®. Enjoy an exclusive suite of benefits when you book through American Express Travel.
Platinum Card Members can enjoy access to more than 1,400 airport lounges across 140 countries and counting. Terms apply.
With Insider Fares, it takes fewer points to get around the globe. When you book on AmexTravel.com with your Platinum Card and use Pay With Points for the entire fare, you get access to deals on select flights, because less points are needed. Plus, earn airline miles as you typically would.
From everyday travels to vacations of a lifetime, let The Hotel Collection inspire your next trip. Enjoy added perks at upscale hotels chosen for you. Book a stay of two nights or more through Amex Travel™.
Earn every step of the way. Get to your next destination faster with 5X Membership Rewards points. Consumer Platinum Card Members earn 5X Membership Rewards® Points on up to $500,000 per calendar year on flights and prepaid hotels when you book with your Platinum Card through AmexTravel.com. Plus, earn airline miles and hotel points as you typically would. Terms apply.
Receive up to $200 per calendar year in statement credits when you charge incidental travel fees on one selected qualifying airline to your eligible Card account. Terms apply.
Get up to $200 back in statement credits each year for prepaid Fine Hotels + Resorts bookings or The Hotel Collection bookings of two nights or more through American Express Travel when you pay with your eligible Platinum Card. Terms apply.
Enjoy valuable benefits on eligible cruises and custom vacations when you book through Amex Travel.
Learn more about additional Platinum Card® benefits across each step of the journey, including: Fee Credit for Global Entry or TSA PreCheck®, $199 CLEAR® Plus Credit, Premium Global Assist® Hotline, and more. Terms apply.
Planning My Trip
From destination inspiration to travel insurance, get the most up-to-date trip planning information all in one place.
Start planning your next cruise or custom vacation with the help of American Express Travel Consultants. Get in Touch
Get inspired by exploring our expert travel guides, itineraries, and curated hotels through American Express Travel®.
For family reunions, well-deserved retreats, romantic weekends, or fun with friends, browse for and book your next vacation rental with
Select Homes + Retreats™ through AmexTravel.com.
From safaris on the Serengeti to sailing in Santorini, savor the wonders of the world with custom itineraries and personalized service.
You can enjoy a variety of embedded travel benefits with eligibleAmerican Express Cards®. American Express also offers optional trip protections available for purchase, including American Express Travel Insurance and Trip Cancel GuardTM.
Terms apply.
Enjoy special offers, such as a complimentary night or property credits, at select Fine Hotels + Resorts® and The Hotel Collection properties when you book through American Express Travel. Travel dates and terms apply.
No matter where you’re traveling, when you use your Platinum Card® there are no foreign transaction fees from American Express.
Manage My Trips
Take control of your travel with easy links and tips to help redeem eTicket Flight Credits, view your itinerary, cancel bookings, and more. Simply log in to “My Trips”.
Understand how to make a change to your trip.
Change your Flight Booking
Change your Hotel Booking
Change your Car rental
Change your Vacation Packages
Change your Cruise Booking
Understand how to cancel an existing booking.
Cancel your Flight Booking
Cancel your Hotel Booking
Cancel your Car rental
Cancel your Vacation Packages
Cancel your Cruise Booking