American Express Travel Help Center
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Get in-the-know before you go. The Travel Help Center has resources and information to help you plan a trip, learn about your travel benefits, manage an existing booking, and more.
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Get up-to-date info on trending travel topics.
View your itinerary or cancel your trip online.
Explore the benefits of booking with American Express Travel.
Use Membership Rewards® points toward all or part of your qualified booking. Terms apply.
Whether you’re planning a weekend getaway, or a month-long escape near or far, don't leave home without the essentials.
If you have eTicket Flight Credits available with Amex Travel, learn about your redemption options and expiration and ticket details. Terms apply.
Platinum Card® Travel Benefits
Explore all the travel benefits you get when you're with Amex.
Get savings on the best seats in the house and accelerate rewards every time you takeoff. Explore lower fares on international First, Business, and Premium Economy seats with the International Airline Program through American Express Travel. Terms apply.
Every stay at Fine Hotels + Resorts® is packed with perks when you book with American Express Travel. Explore your benefits and find a hotel now. Terms apply.
Platinum Card Members can enjoy access to more than 1,400 airport lounges across 140 countries and counting. Terms apply.
Go further with fewer Membership Rewards® points. With Insider Fares, it takes less points to get around the globe. Access these flight deals at AmexTravel.com if there are enough points for the entire fare. Terms apply.
For a stylish escape in locations near and far, book The Hotel Collection with American Express Travel. Enjoy signature perks on stays of two or more nights. Terms apply.
Explore a new path. Earn every step of the way. Get to your next vacation faster with 5X Membership Rewards® points on flights* and prepaid hotels booked on AmexTravel.com. Terms apply.
*Per dollar spent on up to $500,000 per calendar year on flights booked directly with airlines or AmexTravel.com.”
Receive up to $200 per calendar year in statement credits when you charge incidental travel fees on one selected qualifying airline to your eligible Card account. Terms apply
Get up to $200 back in statement credits each year for prepaid Fine Hotels + Resorts bookings or The Hotel Collection bookings of two nights or more through American Express Travel when you pay with your eligible Platinum Card. Terms apply.
Learn about additional Platinum Card® benefits across each step of the journey.
Fee Credit for Global Entry or TSA, PreCheck®, $200 Uber Cash, $199 CLEAR®, Platinum Card Concierge, Premium Global Assist® Hotline and
more! Terms apply.
Planning My Trip
From destination inspiration to travel insurance, get the most up-to-date trip planning information all in one place.
Tour the tastes of San Sebastian. Watch elephants roam the Serengeti. Explore more of the world with the help of American Express Travel. Through personalized service and trusted partnerships, we help you experience destinations in an unforgettable way.
Platinum Card® and Business Platinum Card® Members can access lower fares on select routes when you book at AmexTravel.com. Terms apply.
Plan your next vacation with the help of American Express Travel. View insider travel guides, sun to slope destinations, and one-of-a-kind properties from Fine Hotels + Resorts® and The Hotel Collection.
You can enjoy a variety of benefits with American Express Cards®, including embedded Card Benefits. American Express also offers optional trip protections available for purchase, including Trip Cancel Guard, for bookings made through AmexTravel.com. Terms apply.
Enjoy special offers including complimentary nights and property credits at select Fine Hotels + Resorts® properties when you book through American Express Travel. Travel dates and terms apply.
Manage My Trips
Take control of your travel with easy links and tips to help redeem eTicket Flight Credits, view your itinerary, cancel bookings, and more. Simply log in to “My Trips”.
View the details of your trip, invoice, and itinerary.
If you have eTicket Flight Credits available with Amex Travel, learn about your redemption options and expiration and ticket details.
Understand how to cancel an existing booking.
Cancel your Flight Booking
Cancel your Hotel Booking
Cancel your Car rental
Cancel your Vacation Packages
Cancel your Cruise Booking
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Frequently Asked Questions
Trending Articles
Eligible Platinum Card Members can get up to $200 back in statement credits each year for prepaid Fine Hotels + Resorts® bookings or The Hotel Collection bookings of two nights or more through American Express Travel when you pay with your eligible Platinum Card.
How to use Pay with Points
Learn how to use Membership Rewards® Pay with points for all or part of your flight, prepaid hotel, prepaid car rental, vacation packages (flight and prepaid hotel), or prepaid cruise booking through AmexTravel.com
How to Manage My Trip
Learn how to view your itinerary or cancel an existing booking, understand seat and baggage options, and more within My Trips.
How to Redeem an eTicket Flight Credit Online
If you have an eTicket Flight Credit from a flight originally purchased through AmexTravel.com, learn how to redeem it online.