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Mon – Fri: 8 am - 12 am EST
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General Inquiries
American Express
P.O. Box 981535
El Paso, TX 79998-1535
Bill Payment
American Express
P.O. Box 96001
Los Angeles, CA
90096 – 8000
Bill Payment (Overnight)
American Express
Attn: Express Mail Remittance Processing
20500 Belshaw Ave
Carson, CA 90746
General Inquiries (Prepaid Products)
American Express Global Payment Options
Executive Consumer Relations
115 W. Towne Ridge Parkway
Sandy, UT 84070
Phone
General Inquiries or Make a Deposit
American Express National Bank
P.O. Box 30384
Salt Lake City, Utah 84130-0384
Phone
Personal Loans
You can also apply for a loan or manage your loan account online.
Mon - Fri: 9 am - 8 pm EST
General Inquiries
American Express
P.O. Box 981535
El Paso, TX 79998-1535
Bill Payment
American Express
P.O.Box 1270 Newark,
NJ 07101-1270
Bill Payment (Overnight)
American Express
Attn: Express Mail Remittance Processing 20500 Belshaw Ave
Carson, CA 90746
Phone
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Ask about the application status of a new account.
Mon - Fri: 9 am - 6 pm EST
Open an Account
If you already have a personal Card, you can learn more and apply online.
Mon - Fri: 9 am - 6 pm EST
General Inquiries
American Express National Bank
P.O. Box 30384
Salt Lake City, UT 84130
Phone
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Apply for a Small Business Card today by phone.
Mon - Fri: 9 am - 12 am EST
Weekends: 9 am - 6 pm EST
General Inquiries
American Express P.O. Box 981535
El Paso, TX 79998-1535
Bill Payment
American Express
P.O. Box 96001
Los
Angeles, CA
90096 – 8000
Phone
General Inquiries
American Express P.O. Box 981535
El Paso, TX 79998-1535
Bill Payment
American Express
P.O. Box 96001
Los
Angeles, CA
90096 – 8000
Bill Payment (Overnight)
American Express
Attn: Express Mail Remittance Processing
20500 Belshaw Ave
Carson, CA 90746
General Inquiries
American Express
P.O. Box 570622
Atlanta, GA 30357
- For card-related inquiries, such as credit limit, card maintenance, plastic card disputes, adding plastic users, supplemental users, and additional Program Administrators, the Card Member needs to reach out to the phone numbers listed under the Small Business and Corporate sections above.
- For program-level support, such as program level management, payments, rewards, ordering new employee cards/replacing cards, and program level reporting, the Program Administrator needs to reach out to the phone numbers listed under the Corporate section above
- If you are a buyer using an accounts payable (AP) automation solution other than American Express One AP or Synaptic, please reach out to that solution directly.
- If you are a buyer using American Express One AP or Synaptic, or a supplier with a virtual card inquiry across all accounts payable automation solutions, please reach out to the below:
Phone
American Express One AP (for US Small Business and Corporate Buyers)
Mon - Fri: 8 am - 6 pm ET
Virtual Card Inquiries Across All Accounts Payable (AP) Automation Solutions (for US Suppliers)
Mon - Fri: 8 am - 6 pm ET
Phone
Check Application Status
Ask about the status of a new account.
Mon - Fri: 9 am - 6 pm EST
Open an Account
Learn more and apply to open an account online.
Applying by phone is unavailable.
General Inquiries
American Express National Bank
P.O. Box 30384
Salt Lake City, UT 84130
Phone
Business Loans
You can also manage your loan account online.
Mon - Fri: 9 am - 8 pm EST
General Inquiries
American Express
P.O. Box 981535
El Paso, TX 79998-1535
Bill Payment
American Express
P.O.Box 1270 Newark,
NJ 07101-1270
Bill Payment (Overnight)
American Express
Attn: Express Mail Remittance Processing 20500 Belshaw Ave
Carson, CA 90746
Phone
Phone
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Phone
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Sat - Sun: 10 am - 6.30 pm EST