Our digital tools are here to help you get it done
From answering account questions to checking your rewards balance, explore all the options you can tap into.
Enjoy everything in one place with your Online Account
Manage your Card Membership with tools that let you stay connected and in control of your finances.
Popular features:
Check spending power
Find out instantly if a large purchase you are planning can be approved.1
Review your spending report
Stay organized with personalized charts that help track your spending, as well as your top categories, places, and more.
Use points for charges
You can redeem Membership Rewards® points for specific charges on your statement.2
Set up account alerts
Keep your account safe and secure by customizing your payment and spend alerts.
Check your credit score
Get detailed credit reports updated weekly upon login, plus alerts and a score simulator – all for free.3
See past billing statements
Access up to seven years of past billing statements.
Set up or manage your account online
1. Approval based on account status at the time of request.
2. Using Points for Your Charges
When you use points for your charges, you are using points towards specific, eligible charges.
Who can use points for eligible charges
To use points for eligible charges, you must:
Be a Basic Consumer or OPEN Card Member
- All linked Card Accounts must not be canceled, past due, or have a returned payment outstanding
- You must have at least 1,000 available points in your program Account
Additional Card Members, Authorized Additional Card Members, and Corporate Card Members are not eligible. Account managers and Rewards managers may be eligible to use points by calling the number on the back of your Card but are not eligible to use points online.
Available Charges
American Express will present the eligible charges you can use points towards, and we may change which charges are eligible at any time without notice. American Express is under no obligation to make charges available for redemption using Membership Rewards points.
Generally, these charges meet the following criteria:
- The charge must occur in the US or in a US territory
- The charge must appear in Recent Activity or in your Current Statement
- The charge has never been disputed
- The charge must be at least $1
How to Use Points for Your Charges
When you use points for an eligible charge, the points will be deducted immediately from your program Account, and an accompanying credit will be applied to your Linked Card Account within 48 hours. You may use points only toward the entire amount of an eligible charge.
If a credit is processed after your Card Account's statement closing date, it will appear in your next statement. In any case, you are responsible for paying the full amount due on your Card Account by the due date.
Terms and Conditions for the Membership Rewards® program apply. Visit membershiprewards.com/terms for more information. Participating partners and available rewards are subject to change without notice.
The value of Membership Rewards points varies according to how you choose to use them. To learn more, go to www.membershiprewards.com/pointsinfo.
3. This score is provided for educational purpose. American Express and other lenders may use different credit scores and other information to make credit decisions.
Go Paperless
Enroll in Paperless delivery for a simple way to manage your account online.
View transaction details
Learn how to navigate and manage transaction details for your account online with ease.
Check your balance
Paying your bill and keeping track of your statement balance is easy and simple with your Online Account.
Update personal details
Learn how to update your personal details, such as home address or phone number, with your Online Account.
Carry our powerful backing in your pocket with the American Express® App
Make changes to your account, whenever it suits you. Scan the QR code or text MOBILE to 86509 to receive a link to download on your iPhone® iOS or Android™ phone.
Popular features:
Chat with us
Message us directly in the Amex App to receive live support.
Get payment alerts
Receive a reminder when your payment is due and confirmations when payments are received or missed.
Use fingerprint or face verification to log in
Set up fast, secure access to your account. Terms apply.*
Add Amex Offers
Save exclusive dining and shopping offers to your Card and get the savings credited to your account.
Access your spending history
View your last six months’ debit and credit transactions at any time.
Freeze or replace your Card
Prevent your Card from being used, quickly request a replacement Card, and check the status of a request.
Ready to get set up?
Scan the QR code or text MOBILE to 86509 to receive a link to download on your iPhone® iOS or Android™ phone.
iOS and Android only. See app store listings for operating system information.
*Smarter login. To use the App, you must be registered for Online Services. Apple, the Apple logo, Touch ID, and iPhone are trademarks of Apple Inc., registered in the US and other countries. Android and Google Play are trademarks of Google Inc. The Android robot is reproduced or modified from work created and shared by Google and used according to terms described in the Creative Commons 3.0 Attribution License.