ESG Strategy Pillars

At American Express, we back people and businesses to thrive and create equitable, resilient, and sustainable communities globally. We seek to mobilize our business to address pressing global challenges and deliver high impact initiatives to serve our colleagues, customers, and communities.

 

In 2021, we launched a new roadmap for our global ESG strategy, establishing new long-term goals and objectives across three critical areas for our company, stakeholders, and society: Financial Confidence; Climate Solutions; and Diversity, Equity, and Inclusion (DE&I). Read about our progress on our goals in our 2023 – 2024 Environmental, Social, and Governance (ESG) Report.

Sale transaction between two ladies

Financial Confidence


Provide responsible, secure, and transparent products and services to help people and businesses build financial resilience.

Solar panel and wind farm machines

Climate Solutions


Enhance our operations and capabilities to meet customer and community needs in the transition to a low-carbon future.

Group of people promoting diversity, quity, and inclustion.

Diversity, Equity and Inclusion


Support a diverse, equitable, and inclusive workforce, marketplace, and society.

Environmental, Social, and Governance (ESG) Strategy in our 2023-2024 ESG Report
Environmental, Social, and Governance (ESG) Strategy in our 2023-2024 ESG Report



Learn more about our progress in our 2023-2024 Environmental, Social, and Governance Report.