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Your American Express® Card

Moving to the United States of America

In order to retain your existing Membership status as you make your move to the United States please apply for a new Card online or by phone. Whatever option you choose, be sure to provide your existing Account number when you apply, as well as the additional information listed below.

 

Apply for your new Card online:

 

  1. Select your preferred Card from our Personal Card or Business Card page.
  2. Click to apply online for your chosen Card.
  3. Please acknowledge that you are an existing Card Member by clicking on the relevant ‘Already a Card Member’ link within the application form to continue.
  4. Complete the application with your existing Account number, new U.S. home address and home telephone number.
  5. Once the application has been successfully submitted, we may contact you within a week for identification documentation or any additional information.
  6. Upon approval and acceptance, we will send you your new Card (we aim to have it to you within two weeks of receiving any required documents).
  7. Please call the number on the back of your existing Card to transfer Membership Reward points or if you choose to cancel your Card.

 

Apply for your new Card by phone:

 

  1. For Personal Card apply by phone: Call 877-621-2639, available Monday - Sunday from 8:00 - 23:00 (EST).
    For Business Card apply by phone: Call 877-673-6936 or 800-433-3550, available Monday - Friday from 9:00 - 24:00 (EST) and Saturday & Sunday from 9:00 - 18:00 (EST).
  2. Please have your existing Account details, U.S. home address, U.S. home phone number, U.S. bank details, passport details, employment details, and Social Security Number or Individual Taxpayer Identification Number available.
  3. We'll contact you for any additional information.
  4. Once approved and accepted, we will send you your new Card.
  5. Please call the number on the back of your existing Card to transfer Membership Reward points or if you choose to cancel your Card.

 

Please note:

 

  • Process takes 7-10 working days
  • You may only apply for one Card in the U.S. at this time. You may apply for additional Cards when you have built up a local credit history.
  • If you have a credit file in the United States, it will be taken into account when processing your application.
  • We may request documents for ID purposes and address verification.
  • Membership Rewards® points can be transferred to your new Card if it is enrolled in the Membership Rewards program. Otherwise, please redeem the points before you cancel your existing Card.
  • If you wish to keep your existing Card, you will continue to be billed any annual fees you are currently paying.
  • The balance, if any, from your existing Card cannot be transferred over to the new Card, if approved. You are still responsible for paying off the balance on the existing Card.
  • To be eligible for a new Card in the U.S., your existing Card must be issued by American Express, you must be the primary Cardholder, and have held the Card for at least 3 months. Your Card Account must be open and in good standing at the time you apply for a new Card in the U.S. If the Card was previously cancelled by you, it must have been cancelled within the last 3 months. American Express Corporate Cards and American Express Cards issued by Banks other than an American Express Bank are not eligible through this Card application process.

Must haves for a USA move:

 

  • Your American Express Account number
  • U.S. home address
  • U.S. home phone number
  • U.S. bank account details
  • Passport details, U.S.-issued Social Security Number (SSN), or U.S.-issued Individual Tax Identification Number (ITIN)
  • Employment details