American Express Online Recruitment Privacy Statement - Japan

Effective Date: June 1, 2022

 

At American Express (we, our, us), we are committed to safeguarding your privacy. We want you to know how we may collect, use, share, and keep information about you and the choices that are available to you during the employee recruitment and selection process.

 

This Online Recruitment Privacy Statement applies to all data collected throughout the recruitment process.

What information does this Online Recruitment Privacy Statement cover?

This Online Recruitment Privacy Statement describes how we may collect, use, share, and keep information that we get about you throughout the recruitment process. We collect information about you in the following ways:

 

  • from your application and résumé;
  • from your interactions with us, including during interviews;
  • from your references;
  • during the background verification process;
  • when you submit your biometric data;
  • when you browse our website; and
  • through publicly available sources, such as social media platforms, professional social networking sites, job/career fairs, and online databases.

We may also ask you to provide us with the information of others, such as your references. By providing us with the information of others, you are confirming that you have the authority to provide us with this information.


How do we use the information we collect about you?

We may use the information we collect to:

 

  • consider you for job opportunities at American Express
  • if you register for notifications, we may contact you with notifications and announcements about new jobs at American Express;
  • protect your information;
  • safeguard the security of your information;
  • conduct research and analysis, including to better understand our job candidates and website visitors;
  • to support our background screening process if you apply for employment and are subsequently offered a position, subject to applicable law and where appropriate (we will provide you with additional information before we do such a screening); and
  • use it in other ways as required or permitted by law or with your consent (as applicable).


Unique identification numbers, biometric data, and any information that we collect about you regarding health, race, ethnic origin, sexual orientation, gender identity, beliefs, the commission of any offences, or whether you have been the victim of a crime will be collected, used and stored only to satisfy legal requirements, or for other purposes essential to the recruitment process.

 

Please note that we may review your information using automated processes.


How do we share your information?

We may share the information we collect:

 

  • with regulatory authorities, courts, and governmental agencies to comply with legal orders, legal or regulatory requirements, and government requests;
  • with our service providers, law enforcement and governmental agencies to detect and prevent fraud or criminal activity, and to protect the rights of American Express or others;
  • within the American Express Family of Companies;
  • with our service providers providers who perform services for us and help us operate our business, including our recruitment processes;
  • for specific services, when you have given your consent (as applicable);
  • as required or permitted by law.

We may transfer information about you to companies within the American Express Family of Companies or to our service providers throughout the world, for example, to search for suitable positions or to process your application. Regardless of where we process your information, we still protect it in the manner described in this Online Recruitment Privacy Statement and according to applicable law.

 

How do we keep and safeguard your information?

 

We use organizational, administrative, technical and physical security measures to protect your personal information. These measures include computer safeguards and secured files and facilities. We require service providers to safeguard personal information and only use your personal information for the purposes we specify.

 

We will keep your personal information only as long as we need to follow up on your request to register for job notifications, process your application or inform you about future opportunities, unless we are required by law or regulation or for litigation and regulatory investigations to keep it. When your personal information is no longer necessary for our business, legal or regulatory needs, we will take reasonable steps to securely destroy such information or permanently de-identify it.


What are your rights?

You have the right to:

 

  • withdraw your request to receive job notifications or to be considered for job applications at any time;
  • ask us to delete your personal information;
  • ask us to correct any inaccurate personal information; and
  • request a copy of your personal information to be delivered in writing.

If you request correction, etc. (correction, addition, or deletion) of personal information subject to disclosure about you because it is incorrect or untrue, or if you request suspension of use, etc. (suspension of use, deletion, or suspension of provision to a third party) of personal information subject to disclosure about you in accordance with laws and regulations, and if we confirm that the reason for the request is correct after conducting an investigation, we will comply with the request for correction or suspension of use.

 

However, we reserve the right not to disclose your personal information, in whole or in part, if:

 

  • there is a possibility of harming your or a third party’s life, body, assets or other rights and interests;
  • there is a possibility of seriously interfering with the proper operations of our business;
  • the disclosure violates other laws and regulations.

 

Also, we reserve the right not to make a correction or deletion where a special procedure concerning a correction of the content is prescribed by other laws or regulations or when it would require a large amount of expense or otherwise be difficult to carry out, and when necessary alternative action is taken to protect your rights and interests.

 

Please note that if you decide to delete your personal information or if you withdraw your job application, we may not be able to further process your application or consider you for future opportunities at American Express

 

If you want to access, change, or delete your personal information, please contact RecruitmentOperationsServicing@aexp.com


Do you have questions about the Online Recruitment Privacy Statement, want to exercise any of your rights or want to make a complaint?

If you have questions, wish to make a complaint or exercise your rights, you may contact globalcolleagueprivacy@aexp.com