Janet Kraus is an Angel Investor, Entrepreneur in Residence at Harvard Business School, as well as Co-Founder and CEO of the lingerie company called Peach; she explains why hearing a potential customer say “no” can actually help you make better business decisions.
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How Embracing the No Can Lead to Small Business Growth
Published: October 23, 2016
Updated: August 31, 2023
Summary
Janet Kraus explains the importance of listening and learning when you are presented with a “No.”