Diversity And Inclusion At Work: The Importance Of Anti-Bias Training

No matter the size of your business, it’s important to ensure that diversity and inclusion training are part of the workplace. Owners and managers shouldn’t assume that every employee is on the same page about how customers and colleagues should be treated. As Gale Britton, the former vice president of diversity and inclusion at Prudential, tells us, setting the right tone starts with the top.