For Nick Stone, founder and CEO of Bluestone Lane, customer service is as important as the products the brand provides. Connecting people over coffee is key to the brand’s success. Hear how Nick prioritizes his team to make sure they all feel appreciated and motivated to fuel the business. For more of Nick’s story, watch Business Class Episode 5, "Making Time". Available on Prime Video and Roku.
Business Class: Nick Stone on Forging Human Connections
Published: November 10, 2023