How does a small business stand out from its competition and get customers to keep coming back? You may want to try adding an extra helping of hospitality. It's a tool that's important not just for restaurants and hotels, but for any service-oriented business. If your business is likable, it can also make you bankable.
Service With a Smile
Summary
Restaurant mogul Danny Meyer on the importance serving up hospitality in any small business.
Published: May 13, 2012
Updated: September 05, 2023
