Detect Fraud
Follow these instructions to spot any suspicious transactions
OVERVIEW
NAVIGATION
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Click on OneSight1 link on the @ Work2 homepage.
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Click on the Out of Pattern’ link under ‘My Transactions’.
MY TRANSACTIONS
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At the top of ‘My Transactions’ page, you can evaluate out of pattern transactions.
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Review amounts higher or lower than usual.
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Review any spending at places where your Corporate Card is not typically used.
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Verify any spending on days that are not usual for transactions - like weekends or holidays.
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You can choose the date range you want to view.
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Out of pattern transactions for the date range can be seen on the bottom part of the screen.
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Click on a transaction you want to investigate.
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Other transactions of Card Members with out of pattern transactions will be displayed here. Analyze these records for irregular transactions.
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To return to the dashboard page, use the tool’s back button.
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Select a checkbox against a transaction to take further action.
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After rectifying the issue with the Card Member, click on the action button.
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After rectifying the issue with the Card Member, select ‘Mark as Resolved’ if the transaction was an irregular transaction.
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If the transaction was genuine, select ‘Mark as False Positive’.
Terms & Conditions
1OneSight® is available in the United States only. To get access to OneSight® and its tools, you must be enrolled in American Express @Work® and @ Work Reporting. To enroll, your company’s Program Administrator should call 1-888-800-8564.
2Use of American Express @ Work ® is restricted to employees, contractors and/or agents that the Company, and its representatives designate for the sole purpose of performing online account queries and maintenance, including accessing and/or creating reports relating to the Company's American Express® Corporate Card programs. @ Work is available to all companies with an American Express Corporate Card program.
Enrollment is required. To enroll in @ Work please contact your American Express Representative or call 1-888-800-8564.
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