Account status and balance inquiry
Follow these instructions to understand how to check account status and outstanding balance.
OVERVIEW
ACCOUNT STATUS
![Click Beta Search](/content/dam/amex/en-us/business/resource-center/program-management/support-category-articles/account-status-balance/balance-enquiry1_b.jpg)
Click Beta search
![enter details to search for an account](/content/dam/amex/en-us/business/resource-center/program-management/support-category-articles/account-status-balance/balance-enquiry2_b.jpg)
Enter details such as Card Member name, account number or cost center ID to search for an account.
![view list of available filters](/content/dam/amex/en-us/business/resource-center/program-management/support-category-articles/account-status-balance/balance-enquiry3_b.jpg)
Click Search @ Work1 from the home page to view a list of available filters.
![filter option to narrow down search](/content/dam/amex/en-us/business/resource-center/program-management/support-category-articles/account-status-balance/balance-enquiry4_b.jpg)
Filter by account status.
![search results](/content/dam/amex/en-us/business/resource-center/program-management/support-category-articles/account-status-balance/balance-enquiry5_b.jpg)
This page shows your search results including an overview of the relevant financial information.
BALANCE INQUIRY
![Click Beta Search](/content/dam/amex/en-us/business/resource-center/program-management/support-category-articles/account-status-balance/balance-enquiry6_b.jpg)
Click on a Card Member name to go to the Card profile page.
![cardmember profile page](/content/dam/amex/en-us/business/resource-center/program-management/support-category-articles/account-status-balance/balance-enquiry7_b.jpg)
The Card Member profile page will appear with the outstanding balance details and a list of common actions.
Terms & Conditions
1Use of American Express @ Work ® is restricted to employees, contractors and/or agents that the Company, and its representatives designate for the sole purpose of performing online account queries and maintenance, including accessing and/or creating reports relating to the Company's American Express® Corporate Card programs. @ Work is available to all companies with an American Express Corporate Card program.
Enrollment is required. To enroll in @ Work please contact your American Express Representative or call 1-888-800-8564.
© 2021 American Express.
Talk to us
If you can’t find a solution for your query, call our
Support Center to obtain help from an expert.
Monday - Friday
8 am - 8 pm (ET)
Estimated waiting time: 5 min
1-888-800-8564
![cards](/content/dam/amex/en-us/business/resource-center/support-category-selection/cardimage.png)