Cancel a stolen/lost/unused Card
This section helps you understand how to cancel a Card.
OVERVIEW
SELECT THE CARD TO CANCEL
1. Search and select the Card which you want to cancel. Please note that you can cancel multiple Cards at a time.
2. Click Cancel Card from the Common
Actions menu of the account summary page.
PROVIDE DATE AND REASON
![date reason](/content/dam/amex/en-us/business/resource-center/card-management/support-category-articles/cancel-stolen-lost-unused-card/date-reason_a.jpg)
![date reason](/content/dam/amex/en-us/business/resource-center/card-management/support-category-articles/cancel-stolen-lost-unused-card/date-reason_b_1.jpg)
![date reason](/content/dam/amex/en-us/business/resource-center/card-management/support-category-articles/cancel-stolen-lost-unused-card/date-reason_b_2.jpg)
![date reason](/content/dam/amex/en-us/business/resource-center/card-management/support-category-articles/cancel-stolen-lost-unused-card/date-reason_b_3.jpg)
Select the date for cancellation
Select the reason for cancellation.
Click Continue.
SUBMIT AND CLOSE
![tracking](/content/dam/amex/en-us/business/resource-center/card-management/support-category-articles/cancel-stolen-lost-unused-card/review-submit_a.jpg)
![Cancel a card](/content/dam/amex/en-us/business/resource-center/card-management/support-category-articles/cancel-stolen-lost-unused-card/review-submit_b.jpg)
Once you have reviewed and confirmed the details, click Submit.
![tracking](/content/dam/amex/en-us/business/resource-center/card-management/support-category-articles/cancel-stolen-lost-unused-card/tracking-number_a.jpg)
![tracking](/content/dam/amex/en-us/business/resource-center/card-management/support-category-articles/cancel-stolen-lost-unused-card/tracking-number_b_2.jpg)
![tracking](/content/dam/amex/en-us/business/resource-center/card-management/support-category-articles/cancel-stolen-lost-unused-card/tracking-number_b_3.jpg)
Note down the tracking number for future references
Click Close to complete the process
Talk to us
If you can’t find a solution for your query, call our
Support Center to obtain help from an expert.
Monday - Friday
8 am - 8 pm (ET)
Estimated waiting time: 5 min
1-888-800-8564
![cards](/content/dam/amex/en-us/business/resource-center/support-category-selection/cardimage.png)