American Express®
Corporate Gold Card
Benefit Terms and AMEX Assurance Disclosure
‡Benefit Terms
Amex® Mobile app
Please use American Express mobile capabilities in accordance with company policy.
Apple PayTM
An "eligible American Express Card" means an American Express U.S. Consumer or Small Business credit or charge Card that is not cancelled and that is issued to you by a U.S. banking subsidiary of American Express, and the following American Express Corporate Cards issued by American Express Travel Related Services Company, Inc. to you as an employee of a commercial card customer working in the United States: American Express® Corporate Green Card; American Express® Corporate Gold Card; American Express® Corporate Platinum Card; American Express® Corporate Centurion Card; American Express®/ Business Extra® Corporate Card; and American Express® Corporate Defined Expense Program Corporate Card. Prepaid Cards and other products are not eligible. For American Express-branded Cards issued by other financial institutions, please contact your issuer to see if they participate in Apple Pay.
The Boingo American Express Preferred Plan
Complimentary access to Boingo Wi-Fi is being provided as a benefit to Card Members with eligible Cards. In order to access the benefit, Card Members with eligible Cards must first be authenticated and create a Boingo American Express Preferred Plan (or, the “AXP Plan”) account. Internet access may be required in order to be authenticated and create an account. For questions on eligibility, call the number on the back of your Card.
If you submit your American Express Card number to Boingo to verify that your Card is eligible for this benefit, Boingo will send your Card number to American Express. Upon receipt of your Card number from Boingo, American Express will provide confirmation of your Card’s eligibility for the American Express Preferred Plan to Boingo. Boingo will not store or use your Card number for any other purpose. Boingo’s use of this information is subject to its privacy policy.If you have an existing paid Boingo subscription plan, your existing plan will not be automatically cancelled when you enroll in the AXP Plan. If you would like to cancel any existing paid subscription plan, call Boingo’s dedicated AXP Plan line.
The AXP Plan only provides access to land-based Wi-Fi services and does not include in-flight Wi-Fi. Available hotspots in Boingo’s network, including those managed and operated by Boingo and its partners (“Boingo’s Network”) are subject to change at any time. Visit http://wifi.boingo.com to locate hotspots.
Your use of Boingo’s Wi-Fi services is subject to Boingo’s End User License Agreement and Customer Agreement and other applicable terms and conditions, including Boingo’s privacy and security policies, available at www.boingo.com.
Notwithstanding anything to the contrary set forth in Boingo’s terms and conditions, American Express Card Members with eligible Cards (i) will not be charged for enrollment in the AXP Plan, and (ii) will be permitted to connect no more than four devices to Boingo’s Network per month. Simultaneous use of devices with a single account is limited to a hotspot.
By subscribing for this benefit, you acknowledge that American Express is not responsible for and does not guarantee the quality, security, coverage or availability of Boingo’s Network or the free Wi-Fi hotspots accessed through the Wi-Finder App. You agree that use of Wi-Fi accessed through Boingo is at your own risk.
Use of the AXP Plan is limited to authorized Card Members only.
This benefit is non-transferable, it is your responsibility to ensure that no one else has access to your account details. Your account may be terminated for breach of any terms or conditions or for abuse of your AXP Plan account.From time to time, Boingo may request that you re-authenticate your Boingo American Express Preferred Plan account in order to confirm that you are still a Card Member with an eligible Card. You can receive alerts and connect seamlessly to Boingo by downloading the Wi-Finder App to your laptop, tablet and mobile devices. This benefit is subject to change or cancellation without notice.
Business Travel Accident Insurance
Business Travel Accident Insurance: This information is a brief description of the important features of this insurance plan. It is not an insurance contract. Insurance benefits are underwritten by Federal Insurance Company. Coverage may not be available in all states or certain terms may be different where required by state law. Chubb NA is the U.S.-based operating division of the Chubb Group of Companies, headed by Chubb Ltd. (NYSE:CB) Insurance products and services are provided by Chubb Insurance underwriting companies and not by the parent company itself. This insurance is provided to American Express Corporate Cards and Business Travel Accounts in US and US Global Dollar Card programs. Notwithstanding the above, a Client may have negotiated a different benefit amount.
ChromeRiver EXPENSE
The Program Administrator must enroll the company in ChromeRiver EXPENSE to access these features. Please use American Express mobile capabilities in accordance with company policy.
Concierge Services
There is typically no cost to you for services a concierge performs on your behalf, although you are responsible for any purchases, fees and/or shipping charges you authorize to be charged to your Card account. We reserve the right to note profile and preference data for servicing and marketing purposes. We are not responsible for notifying a restaurant of any food allergies when suggesting or making reservations at restaurants.
Corporate Express Cash (Requires Company and Employee Enrollment)
The Corporate Express Cash program (the “Program”) allows employees to use their Corporate Card to withdraw up to a set amount of cash from a company designated bank account at participating ATM locations worldwide (visit www.amexatms.com to find the nearest ATM). The company and employee must be enrolled to use this feature. For the company to enroll, the Program Administrator should contact the company’s American Express account representative. After the company is enrolled, the Program Administrator(s) can request enrollment for individual Card Members. After enrollment, we will send the Card Member a unique Personal Identification Number (PIN) to use with the enrolled Corporate Card when withdrawing cash from a participating ATM. Cash withdrawal(s) will appear on the monthly statement. For each ATM withdrawal made under the Program, we will charge a fee of up to 5% of the amount of cash withdrawn based upon the billing and funding options selected by the Company upon enrollment, and subject to applicable laws. Notwithstanding the above, a Client may have negotiated different terms with American Express. For ATMs outside the United States, the applicable fee will be calculated after the dispensed cash amount is converted to U.S. Dollars. The ATM owner may charge additional fees for each transaction.
ExpenseIt® Pro from Concur App
The benefit is available to (i) Corporate Gold Card Members, (ii) Consumer Platinum Card® Members, Corporate Platinum Card® Members and Business Platinum Card® Members, and (iii) Centurion® Card Members. The benefit is also available to Additional Platinum and Centurion Card Members on eligible Consumer and Business Card accounts. To receive the statement credit, Additional Platinum and Centurion Card Members must charge the application fee to the eligible Additional Card account. Card Members are eligible to receive statement credit every 4 years for the application fee for either Global Entry or TSA Pre✓® when charged to an eligible Card. Card Members will receive a statement credit for the first program (either Global Entry or TSA Pre✓® ) to which they apply and pay for with their eligible Card regardless of whether they are approved for Global Entry or TSA Pre✓®. However, Card Members can receive no more than one $85 credit or $100 credit, depending on which program the Card Member first applies for, every 4 years for an application fee charged to an eligible Card. American Express has no control over the application and/or approval process for Global Entry or TSA Pre✓®, and does not have access to any information provided to the government by the Card Member or by the government to the Card Member. American Express has no liability regarding the Global Entry or TSA Pre✓® Programs. U.S. Customs and Border Protection (CBP) (for Global Entry) and U.S. Transportation Security Administration (TSA) (for TSA Pre✓®) charge an application fee to process each respective application regardless of whether the Card Member’s application is approved. American Express will provide a statement credit for the application fee regardless of the decision made by CBP (for Global Entry) or TSA (for TSA Pre✓®) but will not provide a statement credit for subsequent application fees charged to the same eligible Card within 4 years, even if the original application is rejected.
Membership for Global Entry or TSA Pre✓® is per person, and a separate application must be completed for each individual.
For additional information on the Global Entry or TSA Pre✓® programs, including information regarding the application and/or approval process and for a list of participating airlines and airports, as well as the full terms and conditions of the programs, please go to www.globalentry.gov for Global Entry and www.tsa.gov for TSA Pre✓®. The Global Entry or TSA Pre✓® programs are subject to change, and American Express has no control over those changes.
The statement credit benefit applies to the Global Entry or TSA Pre✓® programs only. Other program applications including, but not limited to, NEXUS, SENTRI, and Privium are not eligible for the statement credit benefit.
Please allow 6-8 weeks after the qualifying Global Entry or TSA Pre✓® transaction is charged to the eligible Card account for the statement credit to be posted to the Card account. American Express relies on accurate transaction data to identify eligible Global Entry and TSA Pre✓® purchases. If you do not see a credit for a qualifying purchase on your eligible Card after 6-8 weeks, simply call the number on the back of your Card.Card Members are responsible for payment of all application charges until the statement credit posts to the Card account. To be eligible for this benefit, Card account(s) must be active and not in default at the time of statement credit fulfillment.
Global Entry Fee Credit Option:
Global Entry is a CBP program that allows expedited clearance for pre-approved, low-risk international travelers upon arrival in the United States. Global Entry membership also includes access to the TSA Pre✓® program with no additional application or fee required. If a Card Member applies separately for TSA Pre✓® with the same eligible Card, the TSA Pre✓® application fee is not eligible for a statement credit.
To receive the $100 Global Entry statement credit, Card Members must pay for the $100 Global Entry application fee with an eligible Card. Additional Cards on eligible Consumer and Business accounts are also eligible for the $100 statement credit. To receive the statement credit, the Global Entry application fee must be charged on the eligible Additional Card. Global Entry members can opt-in to TSA Pre✓® by entering their Global Entry membership number (PASS ID) in the "Known Traveler Number" field each time a flight reservation is made on a participating airline. Alternatively, Card Members can add their Global Entry PASS ID to their frequent flyer profile(s) with the participating airline(s) and then ensure that their frequent flyer number is entered for each flight booking. If approved, membership into the Global Entry program is valid for 5 years and subject to the program’s terms and condition.
Global Assist® Hotline
While Global Assist® Hotline coordination and assistance services are offered at no additional charge from American Express, Card Members are responsible for the costs charged by third-party service providers. For full Terms and Conditions, see americanexpress.com/GAterms.
Gogo Preferred Program
Each Corporate Gold Card Member is eligible for 5 complimentary single flight segment passes for Gogo inflight internet each calendar year. A “flight segment” is defined as one takeoff and landing on the same aircraft, with the same flight number, between two cities on a participating airline. To activate the passes, go to gogoair.com/amex to validate eligibility and then create or login to your Gogo account. To use a pass while in flight, log into your Gogo account and select to use the American Express Internet Pass. If you are on a Gogo equipped flight segment that is eligible for a Gogo monthly or annual subscription plan or an All-Day Pass you have redeemed that is still in effect, your Gogo subscription plan or All-Day Pass will be automatically used and you will not have an opportunity to use an American Express Internet Pass. Any American Express Internet Passes remaining in your Gogo account at the end of each calendar year will be removed. To be eligible for this benefit, your Card Account must be active. Amex will revoke unused passes if your Card is cancelled or if you transfer your Card Account to a new Card product. Amex will periodically provide Gogo with updated information regarding your eligibility for this benefit. Use of Gogo services is subject to Gogo’s terms of use, privacy policy and other policies, available at gogoair.com. Gogo services, availability and participating airlines are subject to change without notice. For the most up-to-date list of participating airlines, go to gogoair.com/amex-airlines/. The Gogo Preferred Program is the only business and corporate card program that offers free inflight internet access on any Gogo equipped flight segment. Gogo and the Gogo logo are trademarks of Gogo LLC, registered in the U.S. and other countries.
Membership Rewards® program
Enrollment in the Membership Rewards ® program is required. The Corporate Green Card Member and the Corporate Gold Card Member is charged a $90 annual enrollment fee. A program fee is not applied for the Corporate Platinum Card®. The annual fee to enroll a Global Dollar Card is $75. Some Corporate Cards are not eligible for enrollment. For a full list of eligible Corporate Cards, please see the full Terms and Conditions. Card Member eligibility for enrollment is based upon the company’s participation in the Membership Rewards program. Get one Membership Rewards point for every dollar of eligible purchases charged on enrolled American Express® Corporate Cards. Eligible purchases are purchases for goods and services minus returns and other credits. Eligible purchases do NOT include fees or interest charges, balance transfers, cash advances, purchases of travelers checks, purchases or reloading of prepaid cards, or purchases of other cash equivalents.
Terms and Conditions for the Membership Rewards® program apply. Visit membershiprewards.com/terms or call 1-800-AXP-EARN (297-3276) for more information. Participating partners and available rewards are subject to change without notice.
The value of Membership Rewards points varies according to how you choose to use them. To learn more, go to www.membershiprewards.com/pointsinfo.
Online Account Access
Corporate Card accounts are eligible to enroll for online services. Centrally Billed Accounts, where charges on all card accounts are billed to the company instead of the individual Card Members, may be excluded. Use of online payments and electronic expense report services are subject to your company practices and policies. Card Members must enroll at americanexpress.com/register.
Preferred Seating
Eligible Cards
Preferred Seating is available to American Express® Gold Card, Platinum Card®, Centurion® Card, Platinum Delta SkyMiles® Credit Card, Delta Reserve Credit Card from American Express, Platinum Delta SkyMiles® Business Credit Card, Delta Reserve for Business Credit Card from American Express, American Express® Corporate Gold Card, Corporate Platinum Card®, Corporate Centurion Card® from American Express, and the Executive Business Card, Business Gold Card, Business Platinum Card® and Business Centurion® Card from OPEN American Express®, if issued by American Express Travel Related Services Company, Inc., American Express Centurion Bank, American Express Bank, FSB and the Audience Rewards® American Express Card® issued by First Bankcard, a division of First National Bank of Omaha, pursuant to a license from American Express.
Tickets available through the American Express Preferred Seating program are available exclusively for qualifying Card Members at no additional cost. Tickets must be purchased with an eligible American Express Card. Standard service charges apply. Tickets are subject to availability and apply to select events. Availability will vary by performance based on prior sales. Not all seats are available and blackout dates apply. All sales final. No refunds. No exchanges. Offer may be changed or revoked at any time at the sole discretion of American Express. Some events may not be accessible to Card Members with disabilities.
Redemption Information
To redeem an American Express Preferred Seating offer, Domestic Card Members, please proceed to purchase your ticket through any primary ticketing channel including online, mobile, phone or at an outlet or box office authorized for the event and provide the 10-digit Customer Service phone number located on the back of your Card when prompted. International Card Members, please enter your promotional code. If you are a Domestic Card Member, for more information on Preferred Seating, please call 1-800-448-TIKS or visit americanexpress.com/entertainment. If you are an International Card Member, please call the customer service number located on the back of your Card. International inquiries will not be serviced on the U.S. 800 number listed above.
Premium Roadside Assistance
Premium Roadside Assistance provides the following services at no additional cost up to 4 times per calendar year when Card Member is present with the eligible vehicle: towing up to 10 miles, winching, jump starts, flat tire change when Card Member has a workable spare, lockout service when key is in vehicle and delivery of up to 2 gallons of fuel. Card Member will be charged for the costs of towing in excess of 10 miles and any other additional services. Coverage is available in the 50 United States, the District of Columbia, Canada, Puerto Rico and the U.S. Virgin Islands. This product does not cover some vehicles, e.g. rental vehicles, motorcycles, taxicabs, unlicensed vehicles, tractors and trucks over 10,000 lbs gross vehicle weight. Other important exclusions apply. In case of inclement weather, we may be unable to provide you with services. Services may not be available or may be at the cost of the Card Member on roadways which restrict access to certain service providers. Lockout service may be unavailable for vehicles with transponder keys. Subject to additional important terms, conditions and exclusions. For full Terms and Conditions, call 855-431-1156 or see americanexpress.com/RAterms.
TripCase®
All Corporate Card Members in the US, UK and Australia are eligible to use TripCase®. Corporate Card Members must create a TripCase® account and download the TripCase® mobile app at: tripcase.com. Corporate Card Members must sync their American Express Corporate Card to their TripCase® account at the following website: amexcorporatesync.com, to see Corporate Card travel related benefits. Please use American Express mobile capabilities in accordance with company policy.
Vicinity®
For a full list of countries and cities in which Vicinity® can currently be used, please visit the following website: amexvicinity.com/faq1.
♦AMEX Assurance Disclosure
Baggage Insurance Plan
Baggage Insurance Plan is underwritten by AMEX Assurance Company, Administrative Office, Phoenix, AZ under Policy AX0400, Policy AX0400-PR, Policy BIP-AX0400-VI, or Policy BIP-IND. Coverage is determined by the terms, conditions, and exclusions of the Policies applicable to your Account and is subject to change with notice. This document does not supplement or replace the Policies. To be covered, you must pay the entire fare for travel on a Common Carrier (e.g. plane, train, ship, or bus) with your eligible Account. Entire Fare means the full fare cost for a Covered Trip on a Common Carrier. This product provides secondary coverage. This means it pays eligible benefits not paid by any primary insurance that you have. For checked baggage, a written report of the loss must be filed with the Common Carrier.
