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ACL Music Fest 2024 Card Member Benefit and Perks Terms & Conditions

 

The following may be accessed with your Festival wristband when you register your American Express® Card for ACL Cashless payments via wristband, or as otherwise provided below. For the terms associated with registration and use of ACL Cashless payments, managed by Front Gate Ticketing Solutions LLC (“Front Gate”), click here. Be sure to register your American Express Card before the Festival weekend begins, as some of the perks may take 24 hours to activate on your wristband.

Amex Experience Access
The Amex Experience is open to all Festivalgoers, subject to capacity limitations. American Express Card Members have access to an exclusive customization room that they are allowed to enter one (1) time per Festival weekend. Card Members may obtain access to the customization room by tapping their wristband that is linked to their American Express® Card for ACL Cashless payments or by showing their American Express Card (excluding American Express Prepaid Cards). Items in the customization room are provided on a first come, first served basis. All perks within the Amex Experience are available while supplies last. The Amex Experience is open 12pm-8pm on Fridays and 11am-8pm on Saturdays and Sundays.

Card Member Lane at Main Merch

The Card Member Lane at Main Merch is only available for Card Members (guests are not permitted) and is located outside of Main Merch. Card Members may obtain access to the Card Member Lane by tapping their wristband that is linked to their American Express® Card for ACL Cashless payments or by showing their American Express Card (excluding American Express Prepaid Cards). All purchases must be made with a valid American Express Card (excluding American Express Prepaid Cards).

American Express Cashless Entrances

The Cashless Entrances are located at the Barton Springs Road Entrance (Barton Springs West) and the Lady Bird Lake Entrance. These entrances are available for Card Members & their guests with valid event tickets to enter the Festival. Card Members may obtain entry by scanning their Festival wristband that has been linked to their American Express® Card for ACL Cashless payments.

Card Member Mystery Merch Window at Amex Experience

The Card Member Mystery Merch Window is only available for Card Members (guests are not permitted) and is located at the Amex Experience. Card Members may obtain access to the Card Member Mystery Merch Window by tapping their wristband that is linked to their American Express® Card for ACL Cashless payments or by showing a valid American Express Card (excluding American Express Prepaid Cards). All purchases must be made with a valid American Express Card. The Card Member Mystery Merch Window is open all hours that the Amex Experience is open (12pm-8pm on Fridays and 11am-8pm on Saturdays and Sundays). All sales are final, no refunds.

One-Time $5 Cashless Spend Credit

Get a one-time $5 Cashless spend credit (“Credit”) applied to your Festival wristband when you register your American Express® Card for ACL Cashless payments. Credit is only valid for the Festival day or weekend for which your wristband was purchased. No Credit will be provided for registrations made after 9:40PM CST on the Sunday of the applicable Festival weekend. If Credit is unused at the end of the Festival weekend, it will be forfeited. Credit may be used for purchases at all on-site merchants at the Festival. Not valid for online purchases. Credit may be combined with other payment methods to make purchases that are greater than $5. Front Gate Cashless Registration Terms, including no refunds and exchanges for purchases made with ACL Cashless payments, also apply. All American Express Cards are eligible to receive the Credit.

$5 Spend Credit is not fulfilled by American Express and American Express is not responsible for the fulfillment of such Credit. Fulfillment of the $5 Spend Credit and ACL Cashless payments is the responsibility of Front Gate. Front Gate and American Express reserve the right, in their sole discretion, to cancel, modify, or suspend these perks should virus, bugs, non-authorized human intervention, technical issues, fraud, abuse, misuse or other causes beyond their reasonable control corrupt or affect the administration, security, or proper conduct of the perks or ACL Cashless payments.

The Amex® Saloon for Premium Card Members at Austin City Limits Music Festival Terms & Conditions

Access to The Amex® Saloon for Premium Card Members at Austin City Limits is available for Platinum Card® Members, Business Platinum Card® Members, Corporate Platinum Card® Members, Delta SkyMiles® Reserve Card Members, Delta SkyMiles® Reserve Business Card Members, and Centurion® Members. Centurion® Members are permitted to bring up to three (3) enrolled guests each and all other eligible American Express® Card Members are permitted to bring one (1) enrolled guest each to the Saloon, subject to capacity limitations and at discretion of venue. To access the Saloon, eligible Card Members must present the guest services representative with an eligible American Express Card issued in their name. Card Members must present their physical Card or Card within a digital wallet to enter. A photo of an eligible American Card is not acceptable for entry. Card Members and any accompanying guest(s) must enter the lounge at the same time. Access is provided on a first come, first served basis. American Express does not guarantee every eligible Card Member will be able to receive access. Attendees who appear unruly, disruptive, or visibly intoxicated may be refused service and may be ejected from the suite, in the sole discretion of the event organizers.