Terms and Conditions

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Events with Amex^TM  

The Events with Amex™ program is available to American Express® Card Members. American Express Prepaid Cards are not eligible. All benefits are subject to specific rules and terms & conditions. Card eligibility and/or Card exclusions, if any, will be set forth in a specific benefit’s terms & conditions. Tickets offered as part of the Events with Amex program are fulfilled by the ticket seller and subject to rules, terms & conditions, and fees set by the ticket seller, event promoter and/or the venue, as applicable. All benefits are subject to availability and may be changed or revoked at any time. These benefits are provided “as is” with no warranty or guarantee, either express or implied. Benefits are provided on a first come, first serve basis. American Express does not guarantee every Card Member will be able to redeem every benefit. Benefits cannot be redeemed for cash, transferred, or substituted. Benefits may be canceled or modified at any time. Void where prohibited by law. For more information, including specific benefit terms & conditions, please visit americanexpress.com/entertainment. 

Amex Reserved Tickets^TM (formerly referred to as American Express Access)

Amex Reserved Tickets may be purchased by American Express® Card Members for select events and select seats, during a specified period. Tickets must be purchased using an American Express Card (including, for example, the American Express International Dollar Cards). An American Express Prepaid Card cannot be used to purchase tickets. Tickets are sold by and fulfilled by third party ticket sellers (not American Express), and such tickets are subject to the rules, terms and conditions, prices and fees set by the ticket seller, event promoter and/or the venue. Reserved tickets are subject to availability and supply may be limited. Not all seats may be offered; purchase limits and blackout dates may apply. Refunds, exchanges, and resale may be prohibited by the ticket seller. For more information, please visit americanexpress.com/entertainment.

Amex Presale Tickets^TM (formerly referred to as American Express Early Access)

Amex Presale tickets may be purchased by American Express® Card Members for select events and select seats, during a specified period prior to the general on-sale dates for those events. Tickets must be purchased using an American Express Card (including, for example, the American Express International Dollar Cards). An American Express Prepaid Card cannot be used to purchase tickets. Tickets are sold by and fulfilled by third party ticket sellers (not American Express), and such tickets are subject to the rules, terms and conditions, prices and fees set by the ticket seller, event promoter and/or the venue. Presale tickets are subject to availability and supply may be limited. Not all seats may be offered; purchase limits and blackout dates may apply. Refunds, exchanges, and resale may be prohibited by the ticket seller. For more information, please visit americanexpress.com/ entertainment.

Amex Fan Experiences

American Express hosts American Express Fan Experiences at select music festivals and sporting events. In 2024, Fan Experiences are available at Coachella music festival, US Open golf, WNBA All-Star games, Wimbledon, British Summer Time music festival, All Points East music festival, US Open tennis, Austin City Limits music festival, and select F1 races taking place in the Americas. The music festivals and sporting events at which Fan Experiences are hosted are subject to change year-over-year, including Card Member eligibility and terms. American Express Card Members who have a valid ticket to an applicable event can visit the Fan Experience by presenting an American Express Card in their name (American Express Prepaid Cards are not eligible). The number of Card Member guests permitted may vary by event. Capacity limitations apply. Additional rules and terms may apply by event. American Express reserves the right to not allow or to remove Card Members and their guests from the Fan Experience for any reason, including, without limitation, not adhering to applicable rules and terms of the Fan Experience. To the extent alcohol is available at the Fan Experience, you must be 21 years of age or older to consume alcoholic beverages; please drink responsibly. Fan Experiences may be modified or discontinued at any time and without notice. For more information, please visit americanexpress.com/experiences.

Exclusive Merchandise and Offers

From time to time and at select events, venues and pop-ups presented by American Express, American Express Card Members will have the opportunity to take advantage of special offers, which may include, gift with purchase offers, exclusive merchandise offers, exclusive discount offers, and/or statement credit offers. Offers are available, while supplies last and for a limited time. Such offers are subject to specific terms & conditions. Card eligibility and/or Card exclusions, if any, will be set forth in a specific offers terms & conditions. Card enrollment may be required. Purchase-based offers must be redeemed using an eligible American Express Card. American Express Prepaid Cards may not be eligible for such offers, so please be sure to review the specific offer’s terms. Purchase or other limitations may apply to such offers. Any attempt by a Card Member to obtain and/or exceed any offer limitation may result in disqualification from the offer.  All purchases are final. Item is provided “as is” with no warranty or guarantee, either express or implied. Item is provided on a first come, first serve basis, while supplies last. American Express does not guarantee every Card Member who wishes to do so will be able to take advantage of an offer. Items associated with an offer (where applicable) cannot be redeemed for cash, transferred, or substituted. Offer has no cash value. Offer may be cancelled or modified at any time. Void where prohibited by law. For more information about exclusive merchandise and offers available at specific events or venues, please visit americanexpress.com/experiences.   

Complimentary Amenity.

All eligible American Express Cards (any Card bearing the American Express Logo, excluding American Express Prepaid Cards) can redeem the specific benefit(s) available to Card Members at a specific event or venue, subject to availability, on a first come, first served basis, such as radios or phone chargers. Each specific benefit will have its own terms and conditions, which may include a limitation with respect to how often or for how many a Card Member can redeem/receive. These fan service benefits are provided “as is” with no warranty or guarantee, either express or implied. American Express does not guarantee every Card Member will be able to redeem every fan service benefit. A fan service benefit cannot be redeemed for cash, transferred, or substituted. A fan services benefit may be canceled or modified at any time. Void where prohibited by law.  For more information about fan services available at specific events or venues, please visit americanexpress.com/experiences.

American Express Venue Collection™

The American Express Venue Collection provides American Express® Card Members with a Consumer or Business American Express Card issued by American Express in the US with access to a set of benefits at stadiums and arenas for select events. American Express cards issued by third-party financial institutions, American Express Corporate Cards, American Express Debit Cards, and American Express Prepaid Cards are not eligible. All benefits are subject to specific terms & conditions. Some benefits will be fulfilled by the venue and are subject to terms & conditions set by the venue, as applicable. Benefits cannot be redeemed for cash, transferred, or substituted. Void where prohibited by law. For more information, including specific benefit terms & conditions and venues included as part of the collection, please visit americanexpress.com/venues. 

American Express Venue Collection™ Entrances and Fast Lanes

American Express Card Member entrances and/or fast lanes are available at venues in the American Express Venue Collection. Card Member entrances and fast lanes may not be available for all events; hours of availability may vary and are subject to change. Entrances and fast lanes may be modified or discontinued at any time and without notice. Card Members must have a valid ticket to the event and can access the Card Member entrance or fast lane by presenting a valid American Express Card in the Card Member’s name. The number of guests that may accompany a Card Member through a Card Member entrance of fast lane may vary by venue. Additional terms may apply by venue and by event (including, without limitation, security protocols). American Express does not operate the Card Member entrances or fast lanes; the applicable venue operates the entrance. Venue personnel reserve the right to not allow Card Members and their guests admittance through the Card Member entrance or fast lane for any reason, including, without limitation, not adhering to security protocols. To learn more about a specific venue, please visit americanexpress.com/venues. 

American Express Venue Collection™ Concessions Statement Credit

To redeem, Card Members must first enroll an eligible Card in this offer and then use that same Card to make a qualifying purchase. Eligible Cards are Consumer and Business American Express® Cards issued by American Express in US. American Express Corporate Cards, Debit Cards, Prepaid Cards, and American Express-branded cards issued by other financial institutions are not eligible. Limit of a total of $250 USD back in statement credits per enrolled Card each calendar year on qualifying purchases made across venues in the American Express Venue Collection™. Qualifying purchases include food and beverage concessions purchases made in-person at point of sale and at self-service kiosks at venues in the American Express Venue Collection™. At Hollywood Bowl, qualifying purchases also include purchases made in the Hollywood Bowl app or via web browser. The following are not qualifying purchases: Purchases in Amazon-operated Just Walk Out Stores, suite and catering orders, in app purchases at venues not specifically identified above, ticket sales, restaurants, transportation, parking, gift cards, merchandise, and all other non-concession purchases made at American Express Venue Collection venues. An up-to-date list of venues in the American Express Venue Collection can be found at americanexpress.com/venues Offer ends December 31, 2026. Participation in Amex Offers is subject to Amex Offers Program Terms. To view full terms for each eligible Card and enroll in this offer, scan the QR Code on signage at the venue or visit https://www.americanexpress.com/en-us/benefits/membership/experiences/venues/concessions-enrollment/

Lounge or Club Access

Lounge or Club access is available to eligible American Express® Card Members at select events and venues. See the event or venue specific terms for additional information including Card eligibility restrictions, capacity limitations, and guest policies. Access is provided on a first come, first serve basis. American Express does not guarantee every eligible Card Member will be able to receive access. Attendees who appear unruly, disruptive, or visibly intoxicated may be refused service and may be ejected from the American Express Lounge, at the sole discretion of the event organizers.

American Express Shops

American Express shops are checkout-free/contactless shops available to American Express Card Members at US Open tennis and select venues (currently, the Barclays Center in Brooklyn, New York and the Delta Center in Salt Lake City, Utah). An American Express Card is required for entry and to make purchases in the American Express Shops (pre-paid American Express Cards are not eligible). Capacity limitations apply. American Express Shops may not be available for all events at a venue; hours of availability may vary and are subject to change. American Express does not operate American Express Shops. American Express Shops are operated by third party concessionaires selected by the venue; that third party concessionaire is the merchant of record on all purchases at that American Express Shop. Purchases are subject to the policies and terms of the operator of the American Express Shop and the venue. All sales are final, no refunds or exchanges. American Express Shops may be modified (including, without limitation, the concessions offered) or discontinued at any time and without notice. To determine if the venue for the event you are attending has an American Express Shop, please visit americanexpress.com/venues

Triple Double Terms and Conditions

For 24 hours beginning at 9:00 am ET on the day following a 2024 NBA Playoffs or Finals game between April 20 – June 23, 2024, during which a currently active player scores a triple-double (defined below), enter promo code AMEX32 at checkout to receive 32% off eligible, in-stock merchandise at www.NBAStore.com when you use any American Express® Card as your form of payment to pay for your purchase at checkout. Not valid for gift certificates, gift cards, taxes, shipping and handling fees, or other services. Offer excludes products that are already on sale. Terms and Exclusions (set forth at https://store.nba.com/promo-exclusions/x-4764) apply. Cannot be combined with any other offer, coupon or promotion. Offer has no cash value. Not valid on previous purchases or at any brick and mortar location (including the NBA Flagship Store on 5th Avenue in New York City). All purchases on NBAStore.com are subject to the NBAStore.com terms and conditions, which may change at any time. NBAStore.com also reserves the right to change the terms and conditions applicable to discount codes at any time. Final decision on the occurrence of a triple-double will be determined by the NBA. A “triple-double” occurs when a player records a double-digit total number in a single game in three of the following statistical categories: points, total rebounds, assists, steals and blocks. Void where prohibited. Fulfillment of this offer is the sole responsibility of Fanatics Retail Group North, LLC.

Jersey Assurance Terms and Conditions

If you purchase any jersey on www.store.nba.com that is embellished with the name of a currently active professional player (each an "Original Jersey") that is identified as being covered by our Jersey Assurance Plan at the time ordered ("Covered Jersey") and the player whose name and number appears on the Original Jersey is officially traded, changes numbers, or signs with a new team as a free agent ("Prior Team Jersey") within ninety (90) days after your Covered Jersey was purchased, then you may request an in-stock replacement jersey that is embellished with (A) the same player's name on a jersey from the new team in exchange for a returned Prior Team Jersey, or (B) the name of a different, current player on the Original Jersey's team in exchange for a Prior Team Jersey (each of (A) and (B), a "Replacement Jersey"), in each case subject to all of the following terms and conditions ("Offer"), including the need to return the Covered Jersey to us.  

Concession Discount

Card Members can receive a discount on concessions when they use an eligible American Express® Card to complete their purchase with participating merchants at select events and venues (“Qualifying Purchase”). Discount amount varies by event and venue. Card eligibility restrictions may apply. As some events and venues, a Card Member may be required to enroll in the offer by adding it to their Card and then using the enrolled Card to make a qualifying purchase. In such instances, the discount will be received as a statement credit and there may be a cap on the amount that a Card Member can receive back as a statement credit. See the event or venue specific terms for additional information. Discount does not apply to taxes or any other fees. Discount not valid on previous purchases and cannot be combined with any other offer. Offer may be modified or discontinued at any time without notice. Fulfillment of this offer is the sole responsibility of the event or venue. Discount not redeemable for cash. To determine if an event or venue has a concession discount, please visit americanexpress.com/venues. 

 Premium Events Collection™  (previously By Invitation Only®)  

• Consumer, Business, and Corporate Platinum Card® and Centurion® Members are eligible for Premium Events Collection™ experiences. Additional Platinum Cards on Consumer and Business Platinum accounts as well as Additional Platinum and Centurion Members on Consumer and Business Centurion Accounts are also eligible to receive access. Transportation and accommodation costs are additional unless otherwise stated. The price indicated covers event costs only. All sales are final and non-refundable, non-transferable and resale is strictly prohibited. Details and prices are subject to change. Payment must be made using an eligible Platinum Card® or Centurion® Card. Card Members may be asked to present their eligible American Express Card used to purchase the packages to be admitted into the event. Failure to present the Card could result in denied entry to the event and possible termination of the packages without refund. Packages are available on a first-come, first-served basis. Availability is limited. Must be of legal age to consume alcoholic beverages. Please drink responsibly. American Express reserves the right to limit the number of events Card Members (and their guests) may attend and to cancel tickets/packages without refund for any violations of the terms and conditions of this event. American Express also reserves the right to remove any person from any event for inappropriate behavior including, but not limited to, conduct that is disruptive, abusive, or violent. For more information, please visit americanexpress.com/entertainment. 

Amex Offers 

Eligible Card Members can redeem an Amex Offer by first enrolling in the offer in their online account or in the American Express® App and then using their enrolled Card to pay. Only U.S.-issued American Express Consumer and Business Cards and registered American Express Serve® and Bluebird Cards may be eligible. We may consider the number of American Express Cards you have opened and closed as well as other factors in making a decision on your eligibility to access Amex Offers. You may not be eligible to access Amex Offers if we, in our sole discretion, determine that you have previously engaged in abuse, misuse or gaming of the Amex Offers program, or any other Amex program. Offers are also available to Additional Card Members and available offers may vary for each eligible Card Member. Please review the terms of each offer for details on how to redeem. For full Program Terms, visit www.americanexpress.com/us/amexoffersterms/. 

American Express® App 

iOS and Android only. See app store listings for operating system info.