How does the American Express Savings site protect my information?

American Express takes online security very seriously. Below are examples of the ways we protect your account:

SELF SELECTED USER ID AND PASSWORD

When you sign up for online banking, American Express will ask you to create your own User ID and password. You will use these each time you access your Savings account online. This confidential information is automatically encrypted during transmission using encryption technology. Additionally, we use multiple security measures to ensure account log in activities are protected, to be used only by authorized users.

SECURE WEBSITE FOR SERVICING YOUR ACCOUNT

American Express uses 128-bit Secure Sockets layer (SSL) technology. This means that when you are on our secure website, the data transferred between you and American Express is encrypted. We also use strong encryption to protect all personal, identifiable information we house in our data systems.

AUTOMATIC TIME-OUTS

For your safety, we automatically log you out after 5 minutes of inactivity. If this happens, we require you to log in again to re-access your account. A safeguard against leaving yourself vulnerable, this prevents you from accidentally staying logged in on a public device beyond that period of inactivity.

EMAIL CONFIRMATION OF PASSWORD CHANGE OR RECOVERY

American Express National Bank will send you an automatic email confirmation request when you try to recover your password. If you receive such an email, but you did not try recently to recover your password, call us immediately at            1-800-446-6307.

PHONE SECURITY QUESTION AND ANSWER

When you contact us for assistance, the Phone Security Question and Answer is one of several authentication measures we utilize to ensure we are conducting business with you and only you. If you would like to set up or change your existing Phone Security Question, simply call us at 1-800-446-6307.

MULTI-FACTOR AUTHENTICATION

Multi-factor authentication (2-factor authentication) improves online security by requiring users to perform additional verification when accessing their online account (2-step verification), either on the web or via the Amex® App.

This is used to authenticate that the login attempt is from the customers and not an unauthorized person attempting to log in with potentially stolen credentials.

Amex Savings customers CANNOT Opt-Out of multi-factor authentication as it is a mandatory American Express requirement.

 

 

Looking for something else?

Understanding Your Account

Quick links to get you—and keep you—on the right track.

Opening an Account

Accessing and Managing Your Account

Transfers, Deposits & Withdrawals

 

Privacy & Protection

Your savings are safe with us. And so are you.

Account Security

Personal & FDIC

Terms & Conditions

 

 

Accounts offered by American

Express National Bank. Member FDIC. Each depositor is insured to at least $250,000 per depositor, per insured bank, per ownership category.

Learn More at FDIC.gov

* The Annual Percentage Yield (APY) as advertised is accurate as of . Interest rate and APY are subject to change at any time without notice before and after a High Yield Savings Account is opened. Interest Rate and APY of a Certificate of Deposit account is fixed once the account is funded. [There is no minimum balance required to open your Account, to avoid being charged a fee, or to obtain the Annual Percentage Yield (APY) disclosed to you]

 

** The national rate referenced is from the FDIC's published Monthly Rate Cap Information for Savings deposit products. Visit the FDIC website for details.

 

1 There is no minimum balance required to open your Account, to avoid being charged a fee, or obtain the Annual Percentage Yield (APY) disclosed to you.

 

2 The interest rate and Annual Percentage Yield (APY) will be disclosed in your account-opening documents, which you will receive after funding your Account. The interest rate and APY for your CD will be fixed and will either be (i) the rate reflected at application submission or (ii) the rate being offered when your CD is funded, whichever is higher. All CDs must be funded within 60 calendar days from the time we approve your application or will be subject to closure. After the CD is opened, additional deposits are not permitted. Early CD withdrawals may be subject to significant penalties which could cause you to lose some of your principal. Please see the Consumer Deposit Account Agreement and Savings Schedules for additional information.

 

3 For purposes of transferring funds to or from an external bank, business days are Monday through Friday, excluding holidays. Transfers can be initiated 24/7 via the website or phone, but any transfers initiated after 7:00 PM Eastern Time or on non-business days will begin processing on the next business day. Funds deposited into your account may be subject to holds. See the Funds Availability section of your Consumer Deposit Account Agreement and Savings Schedules for more information.

 

4 Calculations are estimates of expected interest earned. Actual results may vary, based on various factors such as leap years, timing of deposits, rounding, and variation in interest rates. The first recurring deposit is assumed to begin in the second period after any initial deposit.

 

5 IRA Contributions are subject to aggregate annual limits across all IRA plans held at American Express or other institutions. IRA distributions may be taxed and subject to penalties based on IRS guidelines. Required minimum distribution, if applicable, is only relevant to this IRA plan and does not take into consideration other IRA plans held at American Express or other institutions. Please see IRS.gov for more information. We recommend you consult with a financial or tax advisor when making contributions to and distributions from an IRA plan account.