Customer Service

Whether you are a Corporate Cardmember in need of emergency assistance or a Programme Administrator with an account management related enquiry, our goal is to provide the world-class service and support you would expect from American Express.

Corporate Cardmember Services and Support

Corporate Cardmembers can contact the American Express Customer Service Centre for assistance with lost or stolen Cards, billing enquiries, change of address and other services.

• Corporate Cardmembers: (02)2547-3663
• Corporate Purchasing Cardmembers: (02)2547-3663
• Program Administrators: (02)2547-3663
• After hours lost card emergencies: (02)2547-3663

Emergency Assistance

Contact the Global Assist^® Hotline for emergency medical or legal referrals and assistance on (886)2-2100-1266 (please request Collect Call).

Corporate Traveller Support & Services

Corporate travelers should contact your designated travel office. Calls received after hours will be routed to the Emergency Travel Service Centre.

Be prudent in managing your finances and maintain good credit

For more enquiries on other fees, please contact us at (02) 2547-3663.

Except for benefits or services for which American Express has disclosed the applicable period and conditions to the Cardmember, American Express may adjust the terms and conditions of card benefits or services on a quarterly basis and notify Cardmembers in accordance with the Cardmember Agreement.

Please refer to the Cardmember brochure or American Express website for full details and terms and conditions governing Cardmember benefits and services.