Terms and Conditions
Featured Hotels Terms and Conditions
All featured hotel prices, additional benefits and availability are correct at the time first presented on the American Express Travel website. While every effort is taken to ensure hotel inventory remains accurate, prices and availability remain subject to availability and dependent on third party supply. Featured hotel pricing and availability are not guaranteed until the receipt of your booking confirmation email. Hotel cancelation policy applies (see 'Your itinerary' after you have selected your room). Bookings are subject to the full American Express Travel Terms and Conditions. To view these please visit americanexpress.com.sg/traveltermsandconditions. Travel services provided by American Express International Inc. UEN S68FC1878J, incorporated with limited liability in the state of Delaware, USA. One Marina Boulevard, 1 Marina Boulevard, #22-00, Singapore 018989. Travel Agent License Number 02501.
Terms and Conditions
1. Current International Airline Program Partners: Japan Airlines, Etihad Airways, Emirates Airlines, Qatar Airways, Singapore Airlines, United Airlines and ANA Japan.2. American Express reserves the rights to change these conditions from time to time with 21 days prior notice and/or to discontinue the whole program.3. Airlines reserve the right to change, cancel or restrict flight operations without notice. IAP upgrades or specially negotiated fares may be limited by airlines to certain flights and/or dates (“blackouts”). IAP is subject to the terms and conditions of each participating carrier. American Express does not guarantee that seats or tickets will be available. Cabins of service and discounts vary by airline and route. Discounts are applicable to adult fares however some airlines extend savings to child fares.4. To qualify for the IAP upgrades or specially negotiated fares: a) Your journey must start and end at the same port as designated by the participating airline and be completed within the period during which your selected carrier participates in the program. You will be advised of any applicable dates at the time of booking;b) IAP tickets must be purchased through the Platinum Travel Service and must be charged to a valid American Express Platinum Card which is in good standing;c) The Platinum Cardmember who purchases the ticket(s) must be one of the travellers;d) IAP tickets are non-transferable and non endorsable.5. Any travel on non-participating airlines must be ticketed and paid for separately and is not part of the IAP. Certain code share or flights on the worldwide partners of the participating airlines may not apply.6. Certain IAP airlines or non-participating airlines impose restrictions such as ticketing time limit on advance booking to indicate a timeline for ticketing upon making your reservations. For each individual airline Terms & Conditions, please check with the Platinum Travel Service for details.7. IAP upgrade offers or specially negotiated fares may not be combined with any other promotion, discount, negotiated or corporate rate.8. American Express acts only as an agent for travel service providers and does not own or operate any airline or means of transportation. American Express is not liable for service deficiencies on the part of airlines or other service providers, including but not limited to: accidents and injuries; delays; changes in routes or itineraries; loss, theft or damages to possessions. American Express strongly advises travellers to insure themselves against travel risks. Travellers are responsible for ensuring that they have valid documentation and for complying with the health, customs, currency and other laws of any country they enter or attempt to enter.9. IAP is available to Platinum Cardmembers from a variety of participating airlines each with specifically designated ports of departure and arrival. Please refer to the Platinum Travel Service for details of participating airlines, applicable routing and timetables and fares in force at any particular time.10. Other International Airline Program Terms & Conditions may apply.