As used by American Express in these Frequently Asked Questions (FAQs), “Apple Pay” is the Apple® service that allows you to add an eligible American Express Card to the Apple Wallet app on your compatible Apple device.

Singapore American Express Card Members can use their Card with Apple Pay at participating merchants for payments in-store, in merchant apps, or online, wherever American Express Cards are accepted

• Personal (basic or supplementary) and Corporate American Express Cards issued by American Express International Inc. in Singapore

Use of Apple Pay is not available to holders of:

• American Express Corporate Meeting Card
• American Express Corporate Purchasing Card
• American Express Business Travel Account
• American Express International Currency Card
• American Express Global Dollar Card

If you hold any of the following Cards, please contact the respective Card issuer for any queries on eligibility for Apple Pay:

• Cards issued by American Express outside of Singapore
• Cards bearing the American Express name, brand or logo issued by a licensed third party (i.e. other than American Express)

Please visit the Apple Pay Support Page for a complete list of Apple devices that are compatible with Apple Pay.

You can use Apple Pay at participating merchants to make payments in stores with compatible devices wherever American Express contactless payments are accepted. Just look for the contactless and/or Apple Pay symbol at checkout.

You can also use Apple Pay in participating merchant apps and online with supported devices, wherever American Express Cards are accepted. Look for the “Buy with Apple Pay” or “Pay with Apple Pay” or “Check out with Apple Pay” button at checkout within the apps.

We will not share your full account information with Apple. To deliver the best Apple Pay experience, we will share certain Card information with Apple, such as the unique digital number associated with your physical Card, the last four digits of your physical Card, and your most recent purchase information for each Card you selected to use with Apple Pay. At any time, you can turn off the display of purchase information manually within Apple Pay by adjusting the “Card Notifications” for each Card.

Your Card in Apple Pay is protected by “Touch ID”, “Face ID”, “Optic ID”, and/or your device “Passcode”. For your security, when you make a purchase using Apple Pay, you must either use “Touch ID”, “Face ID”, “Optic ID”, or the “Passcode” for your device. If you have any additional questions about your device’s security features, please contact Apple directly.

To add your Card to Apple Pay on your compatible Apple device, please visit the Apple Support page for instructions. Keep in mind that you must accept the American Express Terms of Use for Apple Pay each time you add a Card to Apple Pay and that you are also subject to Apple's own terms and conditions.

You can also add your eligible American Express Credit Cards from the American Express® App, by following these steps:

1. Log in to the American Express App with your User ID and password.
2. Tap or click “Account”, then “Apple Pay”.
3. Selectt he Card you want to add to Apple Pay and follow the remaining instructions on the screen.

The Security Code for your American Express Card is the 4-digit, non-embossed number printed on the front of your physical Card. For security reasons, you will be required to enter your Security Code when adding your Card to Apple Pay.

We may ask you to enter a One-Time Password to confirm your identity, for security purposes. This code is a unique series of numbers and/or letters that you can choose to receive via email or text. If prompted, select how you want to receive the One-Time Password, and then enter that code into the appropriate field. Your One-Time Password may expire if you aren’t able to timely enter it.

You can request another code by selecting your preferred verification option again. If you are unable to get a One-Time Password, please contact us by calling the number on the back of your Card.

Yes, you can add your Card on multiple devices. Please note that your Card must be added to each device separately.

You can contact us by calling the number on the back of your Card.

For your security, when you add your American Express Card to Apple Pay, a digital version of your physical Card number is created that is a unique number associated with your physical Card. This digital version of your physical Card is unique to the device and used to identify Apple Pay transactions made with the physical Card.

Apple Pay transactions will appear on online and paper statements as normal transactions.

On the Amex App, you will be able to expand the selected transaction and see that it was made via Apple Pay.

Yes, you can receive refunds to your account for a purchase made with Apple Pay in accordance with the merchant’s refund policy. The key difference is that you may be asked to provide the merchant with the last four digits of the digital version of your physical Card number, which you can locate by visiting the “Wallet & Apple Pay” section of your device “Settings”.

Yes, you receive the same rewards and benefits of your American Express Card when you use it with Apple Pay.

You can contact us by calling the number on the back of your Card.