Purchase Protection
Protect your shopping
Enjoy stress-free shopping when you use your American Express Card (for select Cards), with 90-day Purchase Protection.
Purchase Protection
If your eligible item* is either stolen, accidentally damaged or needs repairing 90 days after you've bought it, we'll reimburse you^.
Refund Protection
Having trouble with a local shop refunding your American Express Charge or Credit Card payment? Submit a claim and we'll refund the purchase price^. It's no trouble.
^Purchase Protection is underwritten by Chubb Insurance Singapore Limited. Please refer to your Cardmember Agreement and Benefits for Terms and Conditions. Purchase Protection is only available to Personal, Gold, Platinum and Charter American Express Charge Card Members holding a valid American Express Card.
*Terms, conditions and exclusions apply.
Related Pages
SafeKey
Shop safe with SafeKey. It's smart technology that helps us make sure it's really you when shopping online.
Travelling abroad
Our Global Assist Helpline is there
to help you, around the clock, and around
the globe*. From delayed departures to
lost luggage, we're there to help 24/7.
*Terms, conditions and exclusions apply
Account and fraud alerts
Be the first to know if we spot anything
odd or unusual on your Account, with the
help of our alerts. Find out here how we
keep you up to date.
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