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Unavailable Membership Rewards transfers to Air New Zealand are temporarily unavailable due to system maintenance. During this time, our Customer Service team is also unable to assist with the redemptions over the phone or chat. At this time we’re unable to advise when the redemption option will be restored. We apologize for any inconvenience this may cause. Membership Rewards transfers to Air New Zealand are temporarily unavailable due to system maintenance. During this time, our Customer Service team is also unable to assist with the redemptions over the phone or chat. At this time we’re unable to advise when the redemption option will be restored. We apologize for any inconvenience this may cause.