Regulatory Notifications

 

 



RBI Kehta Hai

 

 

“RBI Kehta Hai” is an awareness initiative by the Reserve Bank of India (RBI) to educate the general public about safe digital banking and financial transactions. RBI continuously strives to improve consumers' understanding of new developments across the multiple domains under its jurisdiction.

 

To know more about this campaign, click “Continue” below.

By clicking “Continue” you will be directed to RBI’s website.



Online Financial Fraud

 

Financial fraud

Sanchar Saathi 

 

 

Sanchar Saathi portal is an initiative of the Department of Telecommunications to empower mobile subscribers, strengthen their security and increase awareness about cyber security initiatives of the Government. It enables users to track & block lost or stolen phones, verify devices, and disconnect unauthorized connections. 

 

Increasing awareness about cyber-crime and financial fraud is crucial in curbing cyber fraud.

 

To know more about this initiative, click “Continue” below.

 

Financial fraud

By clicking on the link, you will be navigated away from the American Express Banking Corp. website and redirected to a third-party website. You will be governed by the terms and conditions of the website that you are navigating to.

 

India pays Digitally

 

woman in taxi on phone

 

Celebrating the 5th Digital Payments Awareness Week from 10 March to 16 March 2025 - An RBI initiative


Why should you switch to digital payments? 

  • Convenient: Quick payments anytime, pay from anywhere.
  • Transparent: Keep digital records for financial tracking.
  • Secure: Reduced fraud risks.


Here’s how Digital Payments work:

  • Initiate a payment on App or Card.
  • Authenticate your payment.
  • Transfer your funds securely via banking networks.
  • Get real time confirmation.


Here’s how you can stay secure while paying digitally: 

  • Use strong passwords.Enable two-factor authentication.
  • Never share your Card details with anyone.
  • Beware of fraudulent scams and links.
  • Keep Apps and devices updated.
  • Verify the merchant before making payment.

 

DigiSaathi

 

 

The Reserve Bank of India in collaboration with NPCI has launched DigiSaathi, a 24-hour helpline, to help customers get all the information about digital payment products and services.

The service is completely free of cost and offers information on various products and services offered across payment cards of all kinds (including credit, debit and prepaid cards), UPI, QR-based payments, mobile or internet banking, ATMs and more.

Besides this, DigiSaathi also aims to help customers with their transaction-related queries by guiding them and sharing the contact details of concerned banks/institutions.

You can reach DigiSaathi through the following:

 

Call - 14431 or 1800 891 3333  

WhatsApp -  +91 8928913333

Website/Chatbot - https://digisaathi.info

By clicking on the link, you will be navigated away from the American Express Banking Corp. website and redirected to a third-party website. You will be governed by the terms and conditions of the website that you are navigating to.

 

Deposit Insurance and Credit Guarantee Corporation (DICGC)

 

To know more about Deposit Insurance and Credit Guarantee Corporation (DICGC), please scan the QR code. 

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        DICGC Website

American Express Banking        Corp.is registered with DICGC

 
You will be navigated away from the American Express Banking Corp. website and redirected to a third-party website.You will be governed by the terms and conditions of the website that you are navigating to.
 

CKYC

 

 

The Central Registry of Securitization and Asset Reconstruction and Security Interest, also known as CERSAI, is a Government of India company and manages the Central KYC norm.

 

The Central KYC Registry is a centralized repository of KYC records utilized for maintaining KYC records of customers. It employs uniform KYC norms and inter-usability of the KYC records across the financial sector.

 

Following are the benefits of Central KYC Registry for Customers:

CKYC

Click here to know more about CKYC.

 

Financial Literacy Week 2025

 

To read the below in regional languages, please click here.

 

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