“RBI Kehta Hai” is an awareness initiative by the Reserve Bank of India (RBI) to educate the general public about safe digital banking and financial transactions. RBI continuously strives to improve consumers' understanding of new developments across the multiple domains under its jurisdiction.

To know more about this campaign, click “Continue” below.

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The Reserve Bank of India in collaboration with NPCI has launched DigiSaathi, a 24-hour helpline, to help customers get all the information about digital payment products and services.

The service is completely free of cost and offers information on various products and services offered across payment cards of all kinds (including credit, debit and prepaid cards), UPI, QR-based payments, mobile or internet banking, ATMs and more.

Besides this, DigiSaathi also aims to help customers with their transaction-related queries by guiding them and sharing the contact details of concerned banks/institutions.

You can reach DigiSaathi through the following:

Call - 14431 or 1800 891 3333  

WhatsApp -  +91 8928913333

Website/Chatbot - https://digisaathi.info

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The Central Registry of Securitization and Asset Reconstruction and Security Interest, also known as CERSAI, is a Government of India company and manages the Central KYC norm.

The Central KYC Registry is a centralized repository of KYC records utilized for maintaining KYC records of customers. It employs uniform KYC norms and inter-usability of the KYC records across the financial sector.

Following are the benefits of Central KYC Registry for Customers: