Paul John Resorts & Hotels

• This offer is open to all American Express Cardmembers whose accounts are valid and in good standing. An American Express Cardmember ("Cardmember") for this Offer means a person holding a Card issued by American Express Banking Corp. in India and / or Cards issued by a third party bearing the name or trademark or service mark or logo of American Express ("Network Cards") issued by American Express Banking Corp. in India.
• This offer is also valid for American Express Corporate Cards. 
• This program is being offered by the participating service establishment only and shall be valid for the period mentioned in the offer.
• The offer in this program will be fulfilled at the merchant’s end only.
• This offer is being made purely on a “best effort” basis. The Cardmembers are not bound in any manner to participate in this offer and any such participation is purely voluntary.
• American Express is neither responsible for availability of services nor guarantees the quality of the goods/services and is not liable for any defect or deficiency of goods or services so obtained/availed of by the Cardmembers under this offer. Any disputes with regards to the quality of goods/services availed shall be taken up with the merchant/service establishment directly. American Express shall have no liability whatsoever regarding the same.
• American Express shall not be liable whatsoever for any loss/damage/claims that may arise out of use or non-use of any goods or services availed by Cardmember under this offer. American Express reserves its absolute right to withdraw and/or alter any of the terms and conditions of the offer at any time without prior notice.
• Nothing expressed or implied in the program shall in any way waive or amend any of the Terms and Conditions of the existing Cardmember agreement with the Card issuer.
• To receive this offer, purchase should be charged in full to the American Express® Card. No cash alternative is available.
• Any disputes arising out of and in connection with this program shall be subject to the exclusive jurisdiction of the courts of Delhi only.

The Paul Offer terms and conditions: 

1. Paul will offer Cardmembers a special saving of 20% flat discount on Best Available Rate.
2. Paul will provide the following discount to Cardmembers at their outlets located at Kumarakom Lake Resort / Forte Kochi/ The Paul Bangalore/Coorg Wilderness Resort.
3. The promotional offer by Paul is valid for the period from 1st December 2024 to 31st March 2025 (both days included).
4. Cardmember is supposed to book and complete the stay within the offer period to avail the offer.
5. Paul Resorts will enable automatic discount for Cardmembers at the time of advance booking. When the Cardmember reaches Paul Resort’s call center the team will automatically apply AMEX discount and confirm Cardmember’s booking.
6. Cardmembers are required to call out the offer at the time of booking to avail the offer.
7. The discount will be provided on the amount exclusive of taxes.
8. The offer is also applicable on Supplementary Cards.
9. The offer is not applicable on EMI transactions.
10. The discount can be availed multiple times during the offer period.
11. The offer is applicable on all room types/categories.
12. Cardmember can raise queries regarding this offer within 7 Days from the date of stay completion. Queries will be resolved within 72 hours from the date of raising the queries.
13. The guest is supposed to book and complete the stay within the offer period to avail the offer. Offer is applicable only on the Best Available Rate.
14. Offer cannot be clubbed with any other offers or packages.
15. Prior reservation is necessary to avail the offer.
16. Cardmember is supposed to call at the mentioned number to avail the offer and/or in case of any queries - +91 80 69111111.
17. Reservation staff will take all the necessary details & make sure the Cardmember pays through eligible American Express Card. If Cardmember wants to pay online, Paul Resorts will provide Cardmembers with Airpay link.
18. Reservation desk-Kumarakom Lake Resort - +91 4812524900, The Paul Bangalore -+91 8040477777, Forte Kochi - +91 4842704800 and Coorg Wilderness Resort - +91 8272226200
19. There are no blackout dates for this offer
20. There is no Minimum Transaction required to avail the offer and there’s no limit on Maximum discount that can be availed under this offer.
21. Cancellation- There is no specific link for the cancellation policy. If a cardmember cancels before 14 days, there will be no cancellation charges levied for all the hotels except for Kumarakom where the cancellation window is 30 days