Delhi Duty Free

American Express® Terms and Conditions

• This offer is open to all American Express Card members whose accounts are valid and in good standing. An American Express Card member ("Cardmember") for the purpose of this Offer means a person holding a personal card issued by American Express Banking Corp. in India. 
• This offer is also valid on American Express Cards issued by a third party bearing the name or trademark or service mark or logo of American Express ("Network Cards ") issued in India.
• This offer is not valid on American Express Corporate Cards issued by American Express Banking Corp. in India. 
• This program is being offered by the participating service establishment only and shall be valid for the period mentioned in the offer. 
• The offer in this program will be fulfilled at the merchant’s end only. 
• This offer is being made purely on a “best effort” basis. The Cardmembers is not bound in any manner to participate in this offer and any such participation is purely voluntary. 
• American Express is neither responsible for availability or unavailability of services nor guarantees the quality of the goods/services and is not liable for any defect or deficiency of goods or services so obtained/availed of by the Cardmembers under this offer. Any disputes with regards to the quality of goods/services availed shall be taken up with the merchant/service establishment directly. American Express shall have no liability whatsoever regarding the same. 
• American Express shall not be liable whatsoever for any loss/damage/claims that may arise out of use or non-use of any goods or services availed by Cardmember under this offer. American Express reserves its absolute right, in its sole discretion, to withdraw, suspend, and/or alter any of the terms and conditions of the offer at any time without prior notice. 
• Nothing expressed or implied in the program shall in any way waive or amend any of the Terms and Conditions of the existing Cardmember agreement with the Card issuer. 
• To receive this offer, purchase should be charged in full to the American Express® Card. No cash alternative is available. Any dispute with regards to the products or services shall be resolved solely by merchant, and no claims shall be bought against American Express. 
• Any disputes arising out of and in connection with this program shall be subject to the exclusive jurisdiction of the courts in Delhi only. 

Offer construct: 10% off on Minimum purchase of INR 7,500, up to a Maximum discount of INR 1,300 (per transaction) at Delhi Duty Free’s Website and the Boutique Stores (mentioned below):

• Hugo Boss, Departure, Terminal-3, Indira Gandhi International Airport, New Delhi
• Victoria’s Secret, Departure, Terminal-3, Indira Gandhi International Airport, New Delhi
• Mont Blanc, Departure, Terminal-3, Indira Gandhi International Airport, New Delhi

• The offer is valid from 3rd August 2024 to 31st December 2024 (Including both days).
• The offer can be availed multiple times during the offer period.
• The offer is applicable on Supplementary Cards as well, but Basic and Supplementary Cards cannot be used together for a single transaction.
• There are no taxes applicable at the participating outlets (as mentioned above).
• There are no delivery charges as the products need to be picked up from the stores.
• For Shop and Collect, order can be collected minimum 4 hours ahead of flight time.
• The Cardmembers will be given the discount at Point of Sale (for online transactions through Razorpay and PayU gateways and for Boutique Stores through Pine Lab machines). 
• This offer is not applicable on the purchase of gift cards.
• The offer cannot be clubbed with any other existing offer. 
• The offer is not valid on EMI transactions.
• There are no product exclusions (apart from the purchase of gift cards) under this offer.
• The discount is valid on the total bill value.
• The discount cannot be redeemed in cash. 
• The entire payment needs to be made through American Express Card to avail the offer. 
• Gift cards cannot be redeemed in addition to this discount.
• There are no blackout dates applicable. 
• For cancellation and refund policies, click here.
• All offer-related queries can be raised at support@delhidutyfree.co.in.
• All offer-related queries will be addressed within 2 working days from the date the query is raised and will be resolved within 20 working days from then.
• The last date to raise any offer-related queries will be 30 days from the date of transaction.

Steps to Avail the Offer (In-Store):

• Cardmember will select the products as per their choice and on qualifying the bill amount, discount will automatically apply at Pine Lab machine & a charge slip with full value will be generated.
• The discount will be shown as tender amount in the invoice.

Steps to Avail the Offer (Online):

• Cardmember needs to add the products of his/her choice to cart and proceed to checkout.
• Upon filling the required details, the Cardmember needs to click on the ‘Place Order’ button to proceed to the payment gateway module
• In case of Payment Gateway being PayU: The offer will be auto applied once the Cardmember fills in their eligible-for-offer American Express Card details and their order value matches or exceeds the minimum purchase value required to apply the offer. 
• In case of Payment Gateway being Razorpay: The offer is displayed up top on the list of payment method selection. The Cardmember will need to select the offer once they fill in their eligible-for-offer American Express Card details. The offer will be applied successfully if the order value matches or exceeds the minimum purchase value required to apply the offer.