Contact

Customer Service

1-800-801-6564

(Toll-free number
from within the U.S.)

1-954-503-8868

(Collect call from
outside the U.S.)

Option 1 for Travel
Option 2 for Concierge
Option 4 for Customer Service

The Platinum Card

The Platinum Card®

Travel

Enjoy exceptional services while you are out and about, on land or sea. We'll be there for you. Also, when enrolling in select hotels and car rentals loyalty programs from our Partners Loyalty Program, you can get access to tempting privileges during your stays, as well as discounts and upgrades on car rentals, when available.

As a Platinum Card Member, you can upgrade to Marriott Bonvoy® Gold Elite status without meeting any stay requirements(1). Terms and limitations apply.

• Receive a welcome gift of points upon arrival.
• Earn 25% more Marriott Bonvoy points on every eligible hotel purchase.
• Late checkout up to 2pm, subject to availability.
• A complimentary upgrade to an enhanced room at check-in, if available*

*Subject to availability at check-in for the length of the stay, provided the room was not booked through a pre-paid third-party channel.

(1)Enrollment into the Marriott Bonvoy™ Guest program is required to receive benefits. Benefits are subject to change and availability and may vary by property. Marriott Bonvoy™ Gold Elite level amenities may not be combined with the Fine Hotels + Resorts® program.

Terms And Conditions Apply

As a Platinum Card Member, you are eligible to enroll in complimentary Hilton Honors Gold status.

Hilton Honors, the guest-loyalty program of Hilton’s 18 hotel brands, provides members with benefits and privileges that make their travel experience easier and more rewarding. With Hilton Honors Points and year-round Bonus offers, members enjoy exclusive access to once-in-lifetime travel, culinary, sports, music and entertainment experiences.

Hilton Honors Gold status offers you a world of privileges and benefits when you book an eligible stay directly with Hilton or an Accredited Travel Agent.

• Enjoy space-available room upgrades to preferred rooms at select brands
• Earn reward nights faster with an 80% Bonus on all Hilton Honors Base Points you earn
• Enjoy a daily food & beverage credit at select brands in the U.S. and daily continental breakfast for you and up to one additional guest at select brands outside the U.S.
• Receive every 5th night free when you book a standard room stay with 100% Points
• The more you stay, the more you earn. Earn Milestone Bonuses after achieving a certain number of eligible nights during each calendar year.
• Enjoy complimentary in-room and lobby Standard Wi-Fi at select properties
• Check-in, choose your room and order ahead prior to your stay with the Hilton Honors App
• Enjoy two complimentary bottles of water per stay at select properties
• Hilton’s Price Match Guarantee

Request your enrollment through the Experiences App (In the enrollment page add: Please note that your full name and email address must match on both your American Express account and Hilton Honors account to successfully complete your registration.)

Terms And Conditions Apply

MeliáRewards Gold is a loyalty scheme that rewards our guests at more than 350 hotels and 7 hotel brands worldwide with exclusive benefits including:

• 4pm late check-out at city hotels and 2pm late check-out at resort hotels (Except in the event of 100% occupancy)
• Earn 13 points for every Euro or US$ on your booking
• Complimentary Wi-Fi in all hotels
• 2,000 welcome points when first enrolling
• Free breakfast for one companion
• 3 discount vouchers for 20% off stays - redeemable in 1 calendar year

Terms And Conditions Apply

Enjoy complementary enrollment into Hertz Gold Plus Rewards® Five Star and receive additional Platinum benefits.

• Priority service at the counter
• One car class upgrade subject to availability

Additional Platinum benefits:

• Up to 15% discount
• 25% discount on Hertz Prestige Collection
• 4 hours return grace period
• Free additional driver for spouse/civil partner

In order to redeem your benefits:
1) Follow the steps to enroll in the Experiences App
2) Book directly with Hertz or with your Platinum Travel Services
3) Ensure that your Hertz Gold Plus Rewards Five Star membership number is used when booking

Terms And Conditions Apply

experiencies

Request your enrollment of all the above benefits through the Experiences App

Download Here

From breathtaking sights to cultural travel experiences, your Platinum Travel Service goes above and beyond from offering a little inspiration to dealing with an emergency.

Available 24/7, contact the number on the back of your Card anytime.

Special discounts, onboard credits and amenities at participating cruise lines.

AmaWaterways
US$300 onboard credit
US$100 spa voucher

Holland America Line
Up to US$300 onboard credit, varies by room category

Oceania
US$300 onboard credit
Premium Wine Tasting event, plus a bottle of wine of your choice from the tasting menu

Regent Seven Seas Cruises
US$300 onboard credit

Seabourn
US$300 onboard credit
Bottle of Premium Wine
"Suite Dreams" turndown service (one per cruise)

Uniworld
US$300 onboard credit
Bottle of premium Champagne and a box of chocolates

Call Platinum Travel Services for further information.

Terms And Conditions Apply

Incredible benefits are waiting for you.

Hotel Programs

Hotel Programs

Enjoy exceptional benefits during your trips in stylish properties with The Hotel Collection, or discover luxury stays with Fine Hotels + Resorts®.

Learn more
Global Lounge Collection

Global Lounge Collection

Get access to 1,400 airport lounges across 650 cities around the world.
Whether you’re looking for a place to rest and recharge or somewhere to catch up on work, enjoy our growing network of lounges.

Learn more
Membership Rewards®

Membership Rewards®

While you travel the world, shop at your favorite stores and dine in your preffered restaurants, we reward you with our Membership Rewards® program.

Learn more
Insurance Benefits

Insurance Benefits

Travel with added peace of mind, knowing you can be covered with a wide array of insurances at no additional cost.

Learn more
Experiences

Experiences

Get access to By Invitation Only events and memorable experiences in Miami and worldwide. From sporting events to entertainment, find new experiences specially selected for The Platinum Card® members.

Learn more

©2024 American Express Travel Related Services Company, Inc. All rights reserved.

*Terms and Conditions Apply