Enjoy privileged access to Plaza Premium Lounge
with designated American Express® Cards
From relaxing getaways to important business trips, eligible American Express Cardmembers can enjoy privileged access to selected Plaza Premium Lounge all year round whenever you travel. At over 80 locations in more than 30 international airports worldwide, you can relax and unwind before your next journey and enjoy a complimentary visit to Plaza Premium Lounge. In the lounge they offer a wide range of facilities, from comfortable seating, a delicious buffet spread with non-alcoholic drinks, hot shower suites, evening tapas, to local / international newspapers and magazines.
Simply present your eligible American Express Card with a boarding pass for the same day or the following day travel at the selected lounge reception. Plaza Premium Lounge makes sure your airport experience is seamless whether you’re arriving, departing or transiting at the airport.
The global network of applicable service locations are well spanned across the world, click here or call the Cardmember Hotline on the back of your Card to find out more on locations of applicable airport lounges.
Start your trip in style. Give yourself comfort and convenience at the airports.
Remarks: The list of participating lounges is subject to change from time to time.
All locations have implemented a series of health and safety measures to safeguard the wellbeing of our guests, including but not limited to temperature checks, sanitization or social distancing etc., subject to local requirements.
The amendments in relation to the complimentary meal set entitlement under the Plaza Premium Lounge Offer Terms & Conditions
With effect from August 1, 2024, free flow of soft drinks or juice in the complimentary meal set entitlement will be adjusted to one (1) glass of soft drink or juice.
City | Airport | Dining Outlet Name | Location |
Hong Kong | Hong Kong International Airport | Intervals Sky Bar & Restaurant # | Level 9, Sky Bridge (restricted area) – proceed up the escalators between Gates 12 & 24) |
Hong Kong | Hong Kong International Airport | Root 98* | Unit 5T115, Level 5, Arrival Hall B (non-restricted area) |
Hong Kong | Hong Kong International Airport | TGM* | Unit 5A021, Level 5, Arrival Hall A (non-restricted area) |
Singapore | Singapore Changi Airport | TGM* | Level 3, Unit No. 036-083, Departure/ Transit Lounge Terminal 2, Singapore Changi Airport |
Singapore | Singapore Changi Airport | Terrace Chinese Kitchen* | Changi Airport Terminal 1 Viewing Mall, Central, #03-22, Level 3, Landside 819644 |
Winnipeg | Winnipeg Richardson International Airport | Root98* | Arrivals, Winnipeg Richardson International Airport |
Vancouver | Vancouver International Airport | Root98 Marketplace* | US - Gate E 87, Vancouver International Airport |
Helsinki | Helsinki Airport | TGM* | Food Hall, Terminal 2, Arrivals Hall, Helsinki Airport |
Clark | Clark International Airport | TGM & Root98* | L3-153, International Pre-Departure Hall, Clark International Airport, Clark Freeport Zone, Pampanga (Airside) |
Kuala Lumpur | Kuala Lumpur International Airport | Flight Club Grab’n’Go* (Terminal KLIA2) |
Level 2M (next to Aerotel Kuala Lumpur), gateway@KLIA2, Terminal KLIA2 (Landside) |
Kuala Lumper | Kuala Lumpur International Airport | Flight Club Signature* (Satelite Terminal) |
Centre Hub, Mezzanine Floor (Level 2), Satellite Terminal, Kuala Lumpur International Airport (Departure) |
Dammam | King Fahd International Airport | Root 98* | Shop 1100, Departure Level – Check-in Hall, King Fahd International Airport |
3. Basic and Supplementary Cardmembers of American Express® Charter Card issued in Hong Kong by American Express (“Eligible Card”) are eligible for two complimentary visits per year by presenting their valid lounge coupon for each entry. The coupon and an Eligible Card (as defined in clause 3) are required to be presented at the lounge reception. Photocopy of the coupon is not accepted. Each coupon entitles the Cardmember to one complimentary visit to the lounge or a one-time complimentary service as stated on the coupon.
4. Basic and Supplementary Cardmembers of American Express® Gold Business Card issued in Hong Kong by American Express (“Eligible Card”) are eligible for a total of two complimentary visits per year.
5. Cardmembers are also required to present the Eligible Card (as defined in clause 1, 2, 3, 4) in his or her name along with boarding pass for the same day or the following day travel at the lounge reception for accessing Plaza Premium Lounge or receiving the mentioned Offer.
6. Basic and Supplementary Centurion Members, Basic and Supplementary Cardmember of The Platinum Card issued in Hong Kong by American Express may bring up to two travel companions into the lounge at no cost and enjoy 30% discount on the fee for each additional guest (except for the service locations in Beijing and Shanghai).
7. Relevant applicable fee such as entrance fee for a guest will be charged to Cardmember's Eligible Card Account.
8. Facilities vary by location. Cardmember is to contact the specific lounge for details of available facilities. Use of the lounge is subject to the lounge’s terms and conditions.
9. Offer cannot be used in conjunction with other promotional offers.
10. American Express shall not be liable for any loss or damage whatsoever which is suffered (including but not limited to indirect or consequential loss) or for personal injury which is suffered or sustained, as a result of taking or using any of the Offer, except for any liability which cannot be excluded by law.
11. Plaza Premium Lounge Terms and Conditions apply.
12. Plaza Premium Lounge is solely responsible for all products, services, consultations and advice offered to Cardmembers. American Express is not the provider of any of the products and/or services herein and makes no representation or warranty in relation to the same.
13. In case of any enquiry related to this Offer, please call the 24-hour enquiry hotline shown at the back of your Card or our customer service hotline at 2277 1010.
14. In case of any dispute, the decision of American Express shall be final.
15. American Express reserves the right to amend the Terms and Conditions, suspend or terminate the Offer at any time without prior notice.
16. The English version shall prevail whenever there is a discrepancy between the English and Chinese versions.