Three steps for enterprises to strengthen
compliance procurement
It is not easy for companies to ensure that the procurement process is properly monitored and compliant. In terms of compliance, procurement personnel are most concerned about whether suppliers comply with contracts and whether companies comply with regulations and standards, because once the regulations are violated, they may be checked or even prosecuted, which is costly.
Business solutions authority SAP mentioned in the "Maximize Purchasing Power and Increase Compliance in Regulated Organizations" report: "To increase purchasing power, it is necessary to comprehensively examine the demand situation, strengthen monitoring of expenditures and Improve contract compliance.” In the report of Seven Strategies for Future Procurement (Seven Strategies for Future Procurement), an international management consulting company, Capgemini also mentioned the need to enhance the purchasing power of compliance and monitoring effectiveness, from source search to payment (source to payment (S2P for short) process must be "close and seamless".
With the support of the purchase/order system, approval workflow and reimbursement system, S2P supervises how companies meet the daily requirements of suppliers. The report pointed out: "S2P can help fulfill the procurement contract, and it can also increase the monitoring and transparency of expenditures, and make the procurement process smooth." The S2P process is tight and seamless, which means that the supplier can be paid by the buyer as long as the quantity and price are met . Capgemini believes that "this move will not only improve efficiency, but also increase the transparency of expenditures and facilitate corporate monitoring. However, it seems that many companies are still worrying about improving the S2P process. Capgemini believes that there are three reasons.
The first is the inconsistency between Sourcing and Operational Procurement. The goods manager must expand the source search strategy beyond the supplier selection stage. They must also seek appropriate purchase and order channels for the category of goods they are responsible for, and try to improve contract compliance. One way is to order via electronic catalog or purchase card (also known as "company card").
The second is the failure to coordinate and cooperate between the purchasing department and the finance department, which affects the S2P process. Take the invoice management, the main part of the S2P process, as an example. The staff in the finance department who handles accounts payable is usually responsible. Capgemini believes that the goals of accounts payable and operational procurement are at odds, which may disrupt the process and even cause problems with operational responsibilities, policy compliance, and master data management.
The last reason is that the company failed to promote all departments to meet the agreed S2P process requirements. Although the use of preset purchase order channels can play the best role in the purchase agreement, to make everyone in the company consistent, they may first need to change their way of doing things. Different employees and suppliers have different forms of cooperation. To transition to the use of approved ordering channels, many department personnel have to make changes.
Faced with the above challenges, companies can take the following three steps to strengthen monitoring and compliance.
First of all, companies should try to make operating procedures and systems simple and easy to use, and provide support to employees so that they can adapt to the change as soon as possible. Capgemini’s report recommends: “You must choose between monitoring and ease of use. If the amount involved is not high, you can use the purchase card to pay first, and then reimburse the company afterwards.” Proper communication is very important, signing new contracts and receiving new catalogs After that, the relevant parties should be notified.
Second, business goals must be set by the company. Capgemini pointed out: "This is not the responsibility of the purchasing department. Business managers should ensure that their staff meet the agreed purchasing policies and process requirements.
Finally, companies should explain to employees the consequences of failing to meet compliance requirements. Capgemini's report stated: "Not only must everyone understand the impact of non-compliance on them, but also let them know that good performance will be rewarded.
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