General Terms & Conditions

1. Offers cannot be exchanged for cash, discounts, or other items.
2. General booking terms and cancellation policies apply to the dining voucher. Please visit https://www.americanexpress.com/en-hk/security/site-redirection/?targetUrl=https://www.harrods-experiences.com/gift-terms-and-conditions, the FAQs on harrods.com or ask in-store for details.
3. Harrods Limited is solely responsible for all services, consultations and advice, and fulfilment of Offers offered to Eligible Cardmembers in accordance with these Terms and Conditions. American Express is not the provider of any of these products and/or services herein and makes no representation or warranty in relation to the same. 
4. American Express shall not be liable for any loss or damage whatsoever which is suffered (including but not limited to indirect or consequential loss), or for personal injury which is suffered or sustained, as a result of taking or using any of the Offers, except for any liability which cannot be excluded by law. 
5. American Express and Harrods Limited reserve the right to change these Terms and Conditions, suspend or terminate the Offer at any time without prior notice. 
6. In case of any enquiry related to the Offers, please call the 24-hour enquiry hotline shown at the back of your Card or our customer service hotline at +852 2277 1010.
7. In the event of any dispute arising from this promotion, the decision of American Express and Harrods Limited shall be final. 
8. In the event of any inconsistency between the English and Chinese versions of these Terms and Conditions, the English version shall prevail.

Dining Experience Offer - Terms & Conditions

1. The Dining Experience Offer at Harrods Knightsbridge is valid from March 28 to August 31, 2024, both dates inclusive (“Promotion Period”) with details below.
2. Register as a Harrods Rewards member and spend GBP 1,000 or above in one single transaction at Harrods Knightsbridge in-store to receive a complimentary three-course set menu with champagne or non-alcoholic beverage for two persons at Studio Frantzén (worth GBP 118) on the 5/F at Harrods Knightsbridge (“Offer ").
3. To enjoy the Offer, Cardmembers must settle the full payment with Basic or Supplementary Card of Centurion^® Card or The Platinum Card^®, in the form of either physical Card or in digital wallet. issued by American Express International, Inc. ("American Express") in Hong Kong ("Eligible Cards", such holders, "Eligible Cardmembers").
4. Harrods staff, agents and their immediate families are excluded from participation.
5. Each Eligible Cardmember may only redeem the Dining Experience Offer once during the Promotion Period.
6. Eligible Cardmembers shall bring along eligible on-day receipt and their Eligible Cards  to Customer Service Desk on the 3/F of Harrods Knightsbridge for validation and to receive the dining voucher for the Offer.
7. Bookings must be made in advance for Offer and subject to availability. Bookings may be made directly at i) the Customer Service Desk of Harrods Knightsbridge, ii) calling Custom er Service Desk at (+44) 020 7730 1234 or iii) via calling the designated contact number stated on the voucher and quoted with the unique voucher code.
8. Original dining voucher and the eligible Card (physical / in digital wallet) shall be presented upon redeeming Offer at the restaurants. Copies, pictures and/or duplications of the dining voucher will not be accepted.
9. The dining voucher will be expired by December 31, 2024. Unused voucher beyond the end date shall be forfeited. American Express accepts no liability for any lost, stolen, or damaged vouchers.