American Express Travel Help Centre

How can we help?

Get in-the-know before you go. 

The Travel Help Centre has resources and information to help you plan a trip, learn about your travel benefits, manage an existing booking, and more. 

 

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Get up-to-date on trending travel topics. 

 

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American Express® Travel 

 

Book your next trip with American Express Travel to unlock exclusive benefits and earn points and rewards as you spend. 

 

Discover a rewarding way to travel

 

How to use Pay with Points

 

Find out how to earn and use Membership Rewards® points to pay for flights, hotels, car rentals and more.  

 

 

See where points can take you


 

Manage Bookings

 

Take control of your travel plans, from modifying your itinerary to changing or cancelling your flight or hotel reservation. 

 

Log in to view your upcoming itineraries

 

 

Travel Information

 

Got more questions? Browse our General Travel FAQs section for more information about travel insurance and documentation. 

 

See more FAQs

 

Prepare with our
 travel checklist
 

 

From applying for a visa to securing travel insurance and packing your travel essentials, we’ve got your checklist covered.  

 

Plan your trip with confidence, and use our holiday checklist.

Chat With Us

You have the opportunity to connect with a member of our online travel support team via our 'Live Chat' function, when an agent is available.

 

Click to Chat is serviced:Monday - Sunday from 08:00 - 20:00.  Please Log in using your User ID and Password.

Frequently Asked Questions

Discover answers to the most frequently asked travel related questions - from managing your booking to Cardmember benefits.

 

 

 

Trending Articles

 

View your itinerary, cancel a booking, or manage a trip yourself by logging in to
Manage My Bookings”.

 

 

Learn how to use Membership Rewards® points to pay for all or part of your booking.