About Membership Rewards®

The programme
- 1. What is Membership Rewards?
  Every time you spend on your Card, you earn Membership Rewards points. They're easy to use, too. You can use them on almost anything you buy on your Card, and more. And the best bit? There’s no limits on how many you could earn, and they never expire. So why not use your points on your next getaway, to dine out with friends, or to pay for your morning coffee? Explore the freedom and flexibility of Membership Rewards - your rewards, your way.
  
  The Membership Rewards programme is available on selected American Express Cards. To find out which Cards are eligible for the programme or to enrol, please call the American Express Membership Rewards team at 0800 917 8053.
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- 2. How do I enrol ?
  If you're not already a Cardmember please visit, americanexpress.co.uk to find an eligible Card that's best suited for you.
  
  If you're an existing Cardmember with an eligible Card, start enjoying the benefits of Membership Rewards today. To enrol, simply call 0800 917 8053.
  
  The Membership Rewards programme is available on selected American Express Cards. To find out which Cards are eligible for the programme or to enrol, please call the American Express Membership Rewards team at 0800 917 8053.
  Return to the top
- 3. How do I earn points?
  You earn one Membership Rewards point for every full pound of eligible spend on your Card. Simply use your American Express Card for your everyday purchases and watch your points add up. You can also earn points on all spend made on Supplementary Cards (additional Cards you can give to friends and family) and can earn bonus points by referring friends for an American Express® Card. See more on earning points.
  
  Please note that the following are not eligible spend, so will not earn Membership Rewards Points:
  
  • interest;
  • all fees (including annual membership fees and default fees);
  • balance transfers;
  • cash advances (including transactions treated as cash);
  • loading of pre paid cards;
  • American Express Travellers Cheque purchases;
  • foreign exchange transactions; and
  • any amounts that are subsequently credited to your Card Account by way of refunds or other types of credits.
  
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- 4. How do I redeem my points?
  Redeeming is easy.
  
  If you're enrolled in online services, visit membershiprewards.co.uk and log in to your Membership Rewards account. You may then search for and select your reward. If you're not enrolled in online services click here to enrol today. Alternatively, if you do not have online access or would prefer to discuss and redeem your reward over the telephone, you can call us on 0800 917 8053.
  
  If you've received a promotional offer from American Express, take note of the reward code and visit membershiprewards.co.uk. Log in to ensure you see the offers for which you are eligible, and then check that the Points value is the same as the promotion before proceeding with your redemption. You will not receive the promotional emails if you are currently opted out of direct marketing. To accept direct marketing, please visit americanexpress.com
  Return to the top
- 5. What can I redeem my points for?
  
  Unlike other loyalty programmes, you can spend your points on almost anything:
  • Use points towards purchases made on your Card. From a trip away, to dining out, once an eligible purchase appears on your statement, you can pay for it with your points. Terms apply
  • Book travel on the American Express Travel website – including flights, hotels and experiences. You can even use your points to pay for taxes and fees
  • Use points with SafeKey at over 1,000 online retailers including Harvey Nichols, Currys and Holland & Barrett
  • Shop with points at Amazon.co.uk and use your points on a wide range of products
  • Order Gift Cards and e-Codes from a choice of well-known brands
  • Transfer points to travel, hotel and retail loyalty programmes
  • Donate to over 9000 charities through JustGiving
  
  Please note that Points may be redeemed by the Cardmember for a credit on the Primary Card Account. The redemption of Points for Credit will be administered solely by American Express within 3 business days and cannot be reversed. Call the customer services number on the back of your Card to make a Points for Credit redemption. Redeeming Points for Credit is not available for redemption by Corporate Card accounts and is not redeemable for cash via Credit balance refund.
  
  All rewards (other than the redemption of Points for Credit) are provided by the rewards provider and not by us, our affiliates or our subsidiaries.
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- 6. Are there any circumstances where I might not be able to redeem Points for Credit?
  You cannot redeem Points for Credit if there is not a balance outstanding on your primary Card Account or if you are late in making payment on your Card Account.
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- 7. How do I check my Points balance?
  If you have not yet registered for American Express online services and would like to view your up to date balance and manage your account online, click here to enrol. If you have already registered for online services, just log in to see your Points balance. For detailed Points transactions, go to My Points at the top of the page.
  
  Alternatively, every month you will receive a Membership Rewards statement as part of your Card Account statement which shows the number of Points you have accumulated and the Points you have redeemed.
  Return to the top
- 8. When are the points allocated to my Membership Rewards account?
  It takes 24-48 hours after the charge has appeared on your account for your Membership Rewards Points balance to update accordingly. As a charge may not appear on your account the same day the transaction took place, you may wish to monitor your spend activity online.
  Return to the top
- 9. Do Membership Rewards points expire?
  Unlike many other schemes your Membership Rewards Points have no expiration date.
  
  However, please remember that:-
  • If you end your Card Account agreement and there are no other Linked Cards on your Points Account, you will have 30 days from the date you request this to redeem your Points. If you do not redeem your Points within 30 days, they will be forfeited.
  • If we cancel or end your Card Account in accordance with the Card Account agreement, you will lose the Points that you have earned but not yet redeemed.
  • If you miss a monthly payment on your Card Account, the Points that you have earned in the previous month will be forfeited.
  Return to the top
Have we missed anything?

If you have any questions about the Membership Rewards programme or would like to learn more, please call us on 0800 917 8053
About earning points
About redeeming points
Terms and Conditions

1. What is Membership Rewards?
2. How do I enrol ?
3. How do I earn points?
4. How do I redeem my points?
5. What can I redeem my points for?
6. Are there any circumstances where I might not be able to redeem Points for Credit?
7. How do I check my Points balance?
8. When are the points allocated to my Membership Rewards account?
9. Do Membership Rewards points expire?

1. What is Membership Rewards?
Every time you spend on your Card, you earn Membership Rewards points. They're easy to use, too. You can use them on almost anything you buy on your Card, and more. And the best bit? There’s no limits on how many you could earn, and they never expire. So why not use your points on your next getaway, to dine out with friends, or to pay for your morning coffee? Explore the freedom and flexibility of Membership Rewards - your rewards, your way.

The Membership Rewards programme is available on selected American Express Cards. To find out which Cards are eligible for the programme or to enrol, please call the American Express Membership Rewards team at 0800 917 8053.
Return to the top
2. How do I enrol ?
If you're not already a Cardmember please visit, americanexpress.co.uk to find an eligible Card that's best suited for you.

If you're an existing Cardmember with an eligible Card, start enjoying the benefits of Membership Rewards today. To enrol, simply call 0800 917 8053.

The Membership Rewards programme is available on selected American Express Cards. To find out which Cards are eligible for the programme or to enrol, please call the American Express Membership Rewards team at 0800 917 8053.
Return to the top
3. How do I earn points?
You earn one Membership Rewards point for every full pound of eligible spend on your Card. Simply use your American Express Card for your everyday purchases and watch your points add up. You can also earn points on all spend made on Supplementary Cards (additional Cards you can give to friends and family) and can earn bonus points by referring friends for an American Express® Card. See more on earning points.

Please note that the following are not eligible spend, so will not earn Membership Rewards Points:

• interest;
• all fees (including annual membership fees and default fees);
• balance transfers;
• cash advances (including transactions treated as cash);
• loading of pre paid cards;
• American Express Travellers Cheque purchases;
• foreign exchange transactions; and
• any amounts that are subsequently credited to your Card Account by way of refunds or other types of credits.

Return to the top
4. How do I redeem my points?
Redeeming is easy.

If you're enrolled in online services, visit membershiprewards.co.uk and log in to your Membership Rewards account. You may then search for and select your reward. If you're not enrolled in online services click here to enrol today. Alternatively, if you do not have online access or would prefer to discuss and redeem your reward over the telephone, you can call us on 0800 917 8053.

If you've received a promotional offer from American Express, take note of the reward code and visit membershiprewards.co.uk. Log in to ensure you see the offers for which you are eligible, and then check that the Points value is the same as the promotion before proceeding with your redemption. You will not receive the promotional emails if you are currently opted out of direct marketing. To accept direct marketing, please visit americanexpress.com
Return to the top
5. What can I redeem my points for?

Unlike other loyalty programmes, you can spend your points on almost anything:
• Use points towards purchases made on your Card. From a trip away, to dining out, once an eligible purchase appears on your statement, you can pay for it with your points. Terms apply
• Book travel on the American Express Travel website – including flights, hotels and experiences. You can even use your points to pay for taxes and fees
• Use points with SafeKey at over 1,000 online retailers including Harvey Nichols, Currys and Holland & Barrett
• Shop with points at Amazon.co.uk and use your points on a wide range of products
• Order Gift Cards and e-Codes from a choice of well-known brands
• Transfer points to travel, hotel and retail loyalty programmes
• Donate to over 9000 charities through JustGiving

Please note that Points may be redeemed by the Cardmember for a credit on the Primary Card Account. The redemption of Points for Credit will be administered solely by American Express within 3 business days and cannot be reversed. Call the customer services number on the back of your Card to make a Points for Credit redemption. Redeeming Points for Credit is not available for redemption by Corporate Card accounts and is not redeemable for cash via Credit balance refund.

All rewards (other than the redemption of Points for Credit) are provided by the rewards provider and not by us, our affiliates or our subsidiaries.
Return to the top
6. Are there any circumstances where I might not be able to redeem Points for Credit?
You cannot redeem Points for Credit if there is not a balance outstanding on your primary Card Account or if you are late in making payment on your Card Account.
Return to the top
7. How do I check my Points balance?
If you have not yet registered for American Express online services and would like to view your up to date balance and manage your account online, click here to enrol. If you have already registered for online services, just log in to see your Points balance. For detailed Points transactions, go to My Points at the top of the page.

Alternatively, every month you will receive a Membership Rewards statement as part of your Card Account statement which shows the number of Points you have accumulated and the Points you have redeemed.
Return to the top
8. When are the points allocated to my Membership Rewards account?
It takes 24-48 hours after the charge has appeared on your account for your Membership Rewards Points balance to update accordingly. As a charge may not appear on your account the same day the transaction took place, you may wish to monitor your spend activity online.
Return to the top
9. Do Membership Rewards points expire?
Unlike many other schemes your Membership Rewards Points have no expiration date.

However, please remember that:-
• If you end your Card Account agreement and there are no other Linked Cards on your Points Account, you will have 30 days from the date you request this to redeem your Points. If you do not redeem your Points within 30 days, they will be forfeited.
• If we cancel or end your Card Account in accordance with the Card Account agreement, you will lose the Points that you have earned but not yet redeemed.
• If you miss a monthly payment on your Card Account, the Points that you have earned in the previous month will be forfeited.
Return to the top

Have we missed anything?

If you have any questions about the Membership Rewards programme or would like to learn more, please call us on 0800 917 8053

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