American Express Insurance
Insurance Benefits with your card
Access our Card Insurance Benefit Centre
By clicking here you will be transferred to the Insurance Benefit Centre where you can access all information related to your Card Insurance benefits with your American Express login.
Accessing our Insurance Centre, you will be able to:
- Check your cover & Learn about your Card Insurance Benefits
- Download an Insurance Certificate
- Search for approved Medical providers
- Information about the claim process
- Make an online claim
Alternatively, you can call the number on the back of your American Express Card.
OTHER FEE INSURANCE
MY ESSENTIALS
Existing customers (including claims)
0800 022 4355
Mon-Fri: 8:00 am to 8:00 pm
Sat-Sun: 9:00 am to 5:00 pm (excluding bank holidays)
Identity Defence Platinum
Existing customers (including claims)
0800 030 4714
Mon-Fri: 8:00 am to 8:00 pm
Sat-Sun: 9:00 am to 5:00 pm (excluding bank holidays)
Log into your account. By clicking here you will be transferred to the Tenerity Limited website.
REPAYMENT PROTECTION
Existing customers
0800 700 0707
Claims
0345 841 0057
Mon-Fri: 9:00 am to 5:00 pm
Complete your insurance claim online. By clicking here you will be transferred to the online Claims page hosted by Chubb. The information will be used in assessing your insurance claim.
For claims against PERSONAL ACCIDENT and HOSPITAL CASH policies, please use the above mentioned claim's telephone number or link.
American Express Services Europe Limited has its registered office at Belgrave House, 76 Buckingham Palace Road, London, SW1W 9AX, United Kingdom. It is registered in England and Wales with Company Number 1833139 and authorised and regulated by the Financial Conduct Authority.
My Essentials (underwritten by AmTrust Europe Limited) and Identity Defence Platinum are provided by Tenerity Limited. Calls may be taped or monitored for quality, training and compliance purposes. Policy terms and conditions apply.