Effective Date: 15th November 2024

About Cookies & Similar Technologies

American Express (hereinafter “we”) is committed to providing you with full and transparent information about the use of cookies and similar technologies, such as pixels, web beacons and tags (together “cookies”), on our website and applications (including online services on our website, such as application forms).

The list of our relevant data controller entities are as follows:

• Amex Services Europe Limited
• Amex Europe LLC-United Kingdom
• Amex Payment Services Limited
• Amex Group Services Limited 

This Cookie Policy provides you with information on cookies used on https://aexp.eightfold.ai/careers/ and how you can make choices about them. 

For more information on how we process your personal data when you apply for a job with us, please refer to our Online Recruitment Privacy Statement. 

Please note that our Cookie Policy does not apply to the privacy practices of third-party websites that may be linked to or accessed from this website, and that we are not responsible for such practices. 

What is a cookie? 

Cookies are small text files containing small amounts of information that are placed on your PC, mobile device or tablet whenever you visit a website. When you visit our website, we use cookies to collect information about your use of this website, such as information about the device or browser you use to access it, your operating system, your web browser, how you interact with our website, the website or application that led you to us, your general location and your device’s IP address. You may not be able to perform certain activities within our secure online services unless these cookies are present. 

Certain cookies contain personal information. For example, if you alter your user preferences such as preferred language, a cookie will store your username and preferences. 

Cookies may remain on your device for different periods of time. Some cookies, called “session cookies”, are temporary and are automatically deleted when you close your browser or when your session ends. Other cookies, called “persistent cookies”, are stored on your device until you delete them, or your browser deletes them when the cookie expires.  

Cookies we use and their characteristics

 1. Essential Cookies

These types of cookies are essential for the security and proper performance of our website and/or the provision of a service you have requested. Dropping these cookies do not require your consent. Without these cookies, we will not be able to offer a functional website and provide you with the services you may request. Although you can configure your browser to block these cookies or to alert you, accordingly, disabling them may cause parts of our website to not work. 

These cookies are used to:

• allow us to confirm that you are logged in to secure areas of our website;
• ensure the security of our website, including, in specific cases, to protect it against online fraud, malicious bots and other automated attacks, for example by limiting robotic access attempts. To this end, we ensure that the traffic comes from a human and not a robot by analysing, for example, the user’s behaviour against predetermined patterns to identify possible fraudulent activity;
• help you navigate between pages and maintain your session;
• distribute traffic properly to ensure adequate website connectivity and performance, preserve the integrity of traffic on our website (by preventing/detecting data corruption, for example) and block any malicious users;
• record and respect your preferences regarding our use of cookies on your device.

Our suppliers include:

• Eightfold 

The following categories of cookies (Sections 2, 3, 4 and 5) will be blocked if you choose to decline cookies on our website (see the section “Changing cookie preferences on our website”). 

2. Functionality Cookies

These cookies remember you so that we can improve and personalise your visit to our website. Without these cookies, we cannot remember your previous settings or personalise your experience on our website.

These cookies are used to:

• remember your user preferences, such as your preferred language;
• remember your accessibility choices, such as font size;
• facilitate content dissemination on our website;

Our suppliers include:

• Adobe
• YouTube

3. Performance Cookies

We use these cookies to understand how you and other visitors use our website in order to assess its performance, optimise your digital experience and make improvements.

These cookies are used to:

• understand which browser visitors use, what pages are most and least visited and the number of new visitors to our website over a given period of time;
• understand how you arrived at our website, including the third-party application or website that led you to us, and the number of repeat users;
• understand user behaviour on our website in order to improve the digital experience and solve problems more effectively (for example, by looking at how visitors use our website and how these actions affect website performance);
• identify performance errors/issues and improve the performance of our website;
• improve the services we provide.

Our suppliers include:

• Adobe Analytics (Adobe) 

4. Marketing and Social Media Cookies 

We and our third-party partners use marketing cookies (also known as advertising cookies) to provide you with recruitment opportunities. These third-party cookies also track your browsing on our website and other websites to collect information about your online activities for the below listed purposes.

Marketing Cookies 

Marketing cookies are used for the following purposes:

• Advertising targeting and “retargeting”: These cookies help us to display recruitment ads that may be relevant to you.
• Analysing advertising performance: We use metrics collected by the cookies to assess the performance of our recruitment campaigns. This includes calculating the number of times an ad has been viewed or clicked on, and whether it has led to an action by the user. 

Our third-party partners are:

• Havas People - https://www.havas.fr/politique-en-matiere-de-cookies/
• Google - https://policies.google.com/privacy
• Radancy - https://www.radancy.com/en/privacy/

Social Media Cookies 

We do not use such cookies on this website at this current time and will therefore not be dropping such cookies even if you indicate your consent. 

Changing cookie preferences 

You can manage your cookie preferences through our website and/or change your browser settings at any time, as described below:

 a) Through our website 

You can choose to accept or decline our website’s functionality, performance and marketing/social media cookies in the banner that appears the first time you visit our website or by clicking on the link on the page footer “Set cookie preferences”. 

Your choices will not delete any existing cookies already placed on your device by our website but will prevent further cookies from being placed. 

If you wish to delete the cookies that are currently stored on your device, you cannot do this through our website. Instead, you must do this through your browser settings (see below). 

The choices you make on our website will be stored and applied for six months from the date you make the choice or until you delete all existing cookies through your web browser settings (this will also delete the record of your choices). The next time you access our website after the expiry of the six-month period or after deleting your cookies, you will be prompted to provide your choice again. 

b) Through your browser settings

If you prefer to restrict, block or delete cookies from https://www.americanexpress.com/en-gb/ or any other website, you can use your browser to do so. Each browser is different and your browser’s “Help” function will show you how to proceed. Please note that if you choose to disable essential cookies, it will affect how our website works. For example, while you will still be able to view the public website, you will not be able to log in securely to check your transactions. 

Use of other websites 

When you use links to other websites that we provide to you, we recommend that you carefully read the privacy and cookie policies of those websites. 

Please note that any choice about cookies that you may have provided on our website will not be applicable on non-American Express websites. 

Cookie as part of emails 

We use cookies to track whether emails we send to you are read or not and which links or URLs you clicked on within those emails. We use this information to determine the effectiveness of our communications and to help us better tailor the emails and online advertising that we may send you in the future. 

You can disable cookie in emails by changing the settings of your device or email programme (generally, you can do this by disabling the automatic image loading function). 

Contacting us 

If you have questions about this Policy or the use of cookies, please contact our Data Protection Officer at amexukdpo@aexp.com

You can also write to us at: American Express Services Europe Limited, 1 John Street, Brighton, BN88 1NH 

Changes to our Cookie Policy

We reserve the right to change this Policy at any time. When we make such changes, we will update the effective date at the top of this page.