American Express @ Work® Enrollment For Corporate Accounts Programme Administrators (PA)
Enrol to gain access to @ Work, a convenient and secure online tool built to manage your programme. With @ Work, you can manage and track expenses, gain business insights with detailed reports, view and track Cardmember activity, complete essential daily tasks, and so much more.
- Track spend, view transactions
- Update Cardmember details
- Manage Individual Cards
- View and Download statements
- Subscribe to proactive alert notifications
- Generate tailored reports
- If you need to apply for multiple countries, submit an application for your main country first. After your application has been processed, you will be set up as a Programme Administrator (PA), and will automatically receive a welcome email(s) to activate your @ Work Account. The welcome email will contain important information and steps to help you get started. Please keep in mind, your welcome email will have either an access code or temporary password that expires within 72 hours, so we encourage you to setup your @ Work account as soon as you can.
- After you have set up your @ Work User ID, include this new ID on additional market enrolment forms where it asks “Enter @ Work User ID (if known)”. Please note: This step does not apply to applications accessed in the digital enrolment form or the Nordics.
- If possible, set up two Programme Administrators at your company who can manage your programme - this helps with coverage when one PA is not available.
- In the UK, you can log into @ Work and click “Need Help”, then click “PA User Maintenance” and then “Remove an @ Work PA”.
- In the APAC and Nordics, you can use the links provided in the table.
- For IEC, Germany, Austria, Spain, Italy, Netherlands and France, provide these details via email to your local PA Servicing team contact listed below:
- Full name of PA/s that should be removed
- Control Account number/s
- Email address/es or @ Work User ID/s
- PA's primary country (if known)
- For all other countries, please contact your local PA Servicing Team.
- To learn more about how to use @ Work in your country, visit americanexpress.com/resourcecentre and select your country from the drop-down menu towards the middle of the page. You can also reach out to your local PA Servicing Team for help.
- Alternatively, if you have centralized servicing through GCCS, please contact them directly or via your Relationship Lead/Customer Support Analyst for any additional support you require.
*Do you need Global/Regional PA access for multiple markets?
You may be eligible for a consolidated set up based on the Terms of your American Express Corporate Account Contract - ask your Client Manager about the Regional PA option or email RegionalPAform@aexp.com.
Please use the table below to find country-specific enrollment information. If you do not see your country listed below, please contact your Client Manager.
| Country | Enrollment and PA Servicing Team Information |
|---|---|
| Argentina | Enrol over the phone by calling: 0-810-444-2828 or complete the application form here. For more information, click here. Questions? PA Servicing Team: 0810-555-WORK (9675) |
| Austria | Enrol, Modify, or Delete Users by completing application form here. To edit and/or change to English, please save this PDF Form, and open it with Adobe. For more information, click here. Questions? PA Servicing Team: 0800 900-350 (from abroad: +49 69/9797-3550) or Firmen-Info@aexp.com |
| Australia | Enrol, Modify, or Delete Users by completing application here. For more information, see our Onboarding Guide. Questions? PA Servicing Team: 1300 655 300 or (+61) 2 9271 8722 (from abroad). |
| Belgium | Enrol, Modify, or Delete Users by completing application form here: English, Dutch, French. For more information, click here. Questions? PA Servicing Team: +32(0)26762926 |
| Canada | Enrol by clicking here and email to CorpCDAPA@aexp.com. For more information, click here. Also submit PA Designation Form here or for questions call 1-866-568-0308. |
| Canada(French) | Enrol by clicking here and email to CorpCDAPA@aexp.com. For more information, click here. Also submit PA Designation Form here or for questions call 1-866-568-0308. |
| Czech Republic | Enrol by clicking here. To edit and/or change to English, please save this PDF Form, and open it with Adobe. For more information, click here. Questions? PA Servicing Team: +420222800333 or cardoperationsprague@aexp.com |
| Denmark | Enrol by clicking here. To modify a PA, click here. To delete a PA, click here. Please save this PDF Form, and open it with Adobe. For more information, click here. |
| France | Enrol by clicking here. To modify a PA, click here. To delete a PA, click here. For more information, click here. Questions? PA Servicing Team: +33 (0) 1 47 77 77 47 or corporateservicesfrance@aexp.com |
| Finland | Enrol by clicking here. To modify a PA, click here. To delete a PA, click here. Please save this PDF Form, and open it with Adobe. For more information, click here. |
| Global Dollar Card | Enrol by clicking here. Alternatively, you may enroll over the phone by calling 1-800-597-5500*. *Please visit www.att.com/traveler for a complete list of country access codes and detailed steps on dialing the PA helpline from outside of the United States. |
| Germany | Enrol, Modify, or Delete Users by completing application form here. To edit and/or change to English, please save this PDF Form, and open it with Adobe. PA can email completed form direct to Firmen-Info@aexp.com. For more information, click here. Questions? PA Servicing Team: +49 69 9797-3550 |
| Hungary | Enrol by clicking here. To edit and/or change to English, please save this PDF Form, and open it with Adobe. For more information, click here. Questions? PA Servicing Team: +36 1 777 9777 or ugyfelszolgalat@aexp.com |
| Hong Kong | Enrol, Modify, or Delete Users by completing application here. For more information, see our Onboarding Guide. Questions? PA Servicing Team: +852 2277 1095 (except public holidays). |
| International Dollar Card | Enrol by clicking here. To modify a PA, click here. Question or to cancel a PA - PA Servicing Team: 0800 917 8230 (abroad +44 1273 576849) or ICCPAServicinginbox@aexp.com |
| International Euro Card | Enrol by clicking here. To modify a PA, click here For more information, click here. Questions or to cancel a PA - PA Servicing Team: 0800 917 8230 (abroad +44 1273 576849) or ICCPAServicinginbox@aexp.com |
| India | Enrol, Modify, or Delete Users by completing application here. For more information, see our Onboarding Guide. Questions? PA Servicing Team: 1800 419 1177 or (+91) 124 2801177 (from abroad). |
| Italy | Enrol, Modify, or Delete Users by completing application form here. For more information, click here. Questions? PA Servicing Team: +39 06 72 280 031 or tmsadgrome@aexp.com |
| Japan | Enrol, Modify, or Delete Users by completing application here. For more information, see our Onboarding Guide (EN), Onboarding Guide (JP) Questions? PA Servicing Team: 03-6625-9110 (except public holidays) |
| Mexico | To enrol by phone or for questions: 01 800 633 6973. For more information, click here. or complete application form here and email the form to mexicoatwork@aexp.com |
| Netherlands | Enrol, Modify, or Delete Users by completing application here. For more information, click here. Questions? PA Servicing Team: +31 (0)20 504 8999 or corporateadmin-btaamsterdam@aexp.com |
| New Zealand | Enrol, Modify, or Delete Users by completing application here. For more information, see our Onboarding Guide. Questions? PA Servicing Team: 0800 722 333 or + 61 2 9271 2444 if abroad. |
| Norway | Enrol by clicking here. To modify a PA, click here. To delete a PA, click here. Please save this PDF Form, and open it with Adobe. For more information, click here. |
| Poland | Enrol by clicking here. To edit and/or change to English, please save this PDF Form, and open it with Adobe. For more information, click here. Questions? PA Servicing Team: +48 22 581 5222 or kartapln@aexp.com |
| Singapore | Enrol, Modify, or Delete Users by completing application here. For more information, see our Onboarding Guide. Questions? PA Servicing Team: 1800 732 2566 – Option 2 or (+65) 6732 2566 (from abroad). |
| Spain | Enrol by clicking here. To modify a PA, click here. To delete a PA, click here For more information, click here. PA Servicing Team: +34 900 81 65 23 or CorporateUnitMadrid@aexp.com. |
| Sweden | Enrol by clicking here. To modify a PA, click here. To delete a PA, click here. Please save this PDF Form, and open it with Adobe. For more information, click here. |
| Taiwan | Enrol, Modify, or Delete Users by completing application here. For more information, see our Onboarding Guide. Questions? PA Servicing Team: (02) 2547 3663 |
| Thailand | Enrol, Modify, or Delete Users by completing application here. For more information, see our Onboarding Guide. Questions? PA Servicing Team: 0 2273 5183 |
| UK | Enrol, Modify or Delete Users by completing application here. For more information, click here. Questions? Log into @ Work and click Need Help, use Live Chat, or call 0800 917 8230. (International +44 (0) 1273 608123) |
| US | Enrol, Modify, or Delete Users by calling 1-888-800-8564. For more information, click here. |