Plan It™ Instalment Plans FAQs

Plan It^TM Instalment Plans is a feature available on American Express^® Credit Cards that provide Cardmembers with the ease and flexibility to pay off purchases in fixed monthly instalments. 

Plan It is a feature for eligible Cardmembers. No enrolment is required. Instead, we will indicate any purchases that are eligible for Plan It within your Online Account or American Express^® App. You can then select and create a plan that best suits you.

You can create an instalment plan by logging in to your Online Account or the American Express^® App. 

Step 1 - Select an eligible purchase or an amount of £100 or more to pay in instalments with Plan It.

• To create an instalment plan for an amount, please go to the Make a Payment page within your Online Account.

Step 2 - Select a plan duration that suits you. You can choose plan durations of either 3, 6 or 12 months. 

Step 3 - Review and submit your instalment plan. Your instalment amount will be automatically added to your minimum payment due each month. 

Yes, you will be charged a fixed monthly plan fee on each instalment plan. This monthly plan fee will be charged each month that your plan is active. When you create a new plan, you’ll be shown the term and fee options that are available, so you can decide what works best for you.

The minimum amount for any new instalment plan is £100. To see how much you can move into the instalment plan at any given time, log in to your Online Account or American Express^® App.

No, there is no credit check performed for creating an instalment plan as it is available within your existing credit limit.

Your direct debit arrangement is not affected. If your direct debit is set up to pay the Account’s minimum monthly payment, this will include any monthly instalment amount. If your direct debit is set up to pay the full balance each month, it will be adjusted automatically to reflect your latest due balance. This will include your monthly instalment, but it will not include any instalments that are not yet due for payment.

Only main Account holders can create instalment plans. However, eligible balances from Supplementary Card transactions can be included in instalment plan(s). 

This is not a promotional or special rate offer, unless specifically stated otherwise. The fee charged is comparable to the interest you would have paid if you carried this balance on your Account, without the instalment plan.For illustrative examples, please refer to our Plan It calculator here.

There may be a number of reasons why you may not be eligible for Plan It including:

- If you've recently withdrawn cash using your American Express^® Credit Card.

- If you’re enrolled in a Financial Support program with American Express. 

- If you don’t have an eligible purchase or a balance amount. Eligible purchases and instalment plan amounts must be a minimum of £100.

- You hold a product not eligible for Plan It, such as an American Express^® Charge Card.

Interest is not charged on balances moved into an instalment plan.

The monthly fee is included as part of the monthly instalment amount you are required to pay each month. The fee will continue to be charged each month until your instalment plan is paid off or you've decided to cancel your instalment plan. 

Any monthly instalments that you need to pay are included in the minimum payment due on your monthly statement. You’ll need to pay this by the payment due date. Your minimum payment will increase because the monthly instalment amount and fee will be included as a required part of the amount due.

If you miss a monthly payment for an Instalment Plan, the unpaid amount will be requested on your next statement as part of the payment due that month. Missing payments can have serious consequences. It can impact your credit rating making it more difficult or expensive to get credit in future.

If you do not pay your monthly minimum payment, for two consecutive statements, any instalment plan(s) on the Account will be cancelled. The instalment plan balance will be added to your main Account balance and be subject to the terms of your Card agreement, including the charging of interest.

No, you can’t make extra payments towards your instalment plans. Any extra payments you make will be applied to your main Account balance, not your remaining Plan It balance. If you’d like to pay your remaining Plan It balance in full, you’ll need to cancel your instalment plan.

The creation of an instalment plan is not a payment to your Account - you’ll still be required to make your minimum payment each month as usual.

Yes, you can create multiple instalment plans, and the amount of plans you can have at once depends on your Card and credit limit.

Yes, you can cancel your instalment plan at any time with no cancellation fee. Any remaining plan balance will go back onto your main Account balance. Any monthly plan fees already billed will not be refunded.

You can cancel your instalment plan by logging in to your Online Account or American Express^® App. Under the view your plans section, you can cancel your existing instalment plan.

We’ll send you a confirmation that we’ve received your request to cancel your plan. Please keep in mind it takes up to 48 hours for your balances to update after cancelling a plan.

Once an instalment plan has been cancelled, you are unable to set up a new instalment plan on the same transaction. 

At this time, it’s not possible to make changes to your instalment plan once it has been created. You can cancel an instalment plan at any time. However, you are unable to set up a new Plan on the same transaction.

You’ll get an email from us confirming we’ve received your request to create an instalment plan. It will take up to 48 hours to set up, then you’ll be able to see the details on your Online Account or American Express^® App.

You can see your instalment plans anytime by logging in to your Online Account or the American Express^® App. A summary of all your instalment plans also appears on your monthly statement.

If the interest rate on your Account decreases, it may mean that the fee on your instalment plan is more expensive than the equivalent interest rate you’d pay on your Card. If this happens, you may want to cancel your plan.

We use any payments you make to pay off your monthly instalment amount and fee in priority to any other amounts you owe us (except for arrears). This includes money you owe for cash withdrawals, which have a higher interest rate than other Card purchases. This means it could take you longer and cost you more to repay your cash balance.