We have you covered with Platinum
Have peace of mind with a range of insurance benefits including complimentary Travel Insurance to protect you and your loved ones, Purchase and Refund Protection.
Platinum Travel Insurance
- Up to £2 million in medical assistance and expenses.
- Up to £2,000 for lost or stolen personal belongings.
- Up to £7,500 for trip cancellation.
- Car rental insurance on top of what is offered by car rental firms.
Subject to enrolment. To learn more about your Platinum Travel Insurance, please click here. If you are not already enroled, you can do so by making a claim via the Insurance Benefit Centre. To report a claim or receive assistance please call 0800 917 8054 or in a medical emergency call +44 (0)1273 696 933.
View the full Insurance coverage documentation here.
Read the full Terms and Conditions of your Platinum insurance here.
Worldwide Travel Insurance eligibility:
• To access certain insurance benefits, you need to use your American Express Card to pay for the trip.
• Medical Assistance & Expenses does not apply if aged 70 years or above.
• The insurance excludes cover for pre-existing medical conditions other than those on the accepted conditions list available here.
• Enrolment is required. To learn more click here.
In the event that you require medical assistance while abroad, please contact AXA as soon as possible on +44 (0)20 3126 4109.
Purchase Protection
When you or your Supplementary Cardmembers use your Platinum Card, eligible items enjoy extra protection from the moment you buy them.
Up to £2,500 for stolen or accidentally damaged items within 90 days.
If a UK retailer won’t take back an eligible item purchased with Platinum within 90 days, we’ll refund you up to £300.
Subject to enrolment. To learn more click here. If you are not already enroled, you can do so by making a claim via the Insurance Benefit Centre.
- Theft of electronic items and equipment.
- Secondhand items.
- Maximum £20,000 in a 12-month period.
- Deduction for wear and tear.
- Subject to enrolment.
Read the full Terms and Conditions of your Platinum insurance here.
Refund Protection
Up to £300 per item if a UK retailer will not take back an eligible item purchased on the Card Account within 90 days of purchase.
Subject to enrolment. To learn more and enrol, you can click here or make a claim via your Insurance Benefit Centre.
- Closing down sale items, tickets, antiques, perishable goods.
- Items costing less than £25.
- Maximum £1,000 in a 12-month period.
Subject to enrolment. To learn more and enrol, please visit: https://www.americanexpress.com/uk/customer-service/faq.enrol-insurance-benefits.html
Read the full Terms and Conditions of your Platinum Insurance here.