The Platinum Card​​®  

American Express® App

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Amex Experiences App

The App is available for the American Express Centurion® and Platinum Card® only. iPhone: requires iOS 10.0 or later. iPod touch: requiresiOS 10.0 or later. Android: requires Android 4.1 and up.

Avis President's Club

American Express reserves the right to instruct Avis to cancel yourmembership if you cease to be a Platinum Cardmember or your accountis not in good standing. Benefits vary by market and location of rental,and may be subject to change and availability. Avis President’s Clubenrolment is required to enjoy all benefits. Additional Avis Terms and Conditions apply.

Hertz Gold Plus Rewards® Five Star

Benefits vary by market and location of rental, and may be subject to availability. Hertz Gold Plus Rewards® enrolment is required to enjoy all benefits. Terms and Conditions apply. To visit the Hertz Gold Plus Rewards® website for full Terms and Conditions, click here or visit https://www.hertz.com/rentacar/emember/rewards-legal/loyalty-terms-conditions. American Express Terms and Conditions apply. American Express reserves the right to instruct Hertz to cancel your membership if you cease to be a Platinum Cardmember or your Account is not in good standing. Valid only for new car rental bookings made through Platinum Travel service. Available for the Platinum Cardmember. Payment must be made in full with a Platinum Card in the Platinum Cardmember's name. Eligible Cardmember must travel on itinerary booked to be eligible for benefits described.

ATO:

Cardmembers enrolled in the American Express Membership Rewards programme will earn one additional Membership Rewards point for every £1 spent on eligible prepaid flights, hotels, car hire and experiences on americanexpress.co.uk/travel. This excludes Fine Hotels + Resorts, The Hotel Collection and cruise bookings. Products that are booked on the American Express Travel website (americanexpress.co.uk/travel), which are not prepaid but are paid directly to the supplier, are not eligible to earn the additional Membership Rewards points. When paying with a combination of your American Express Card and Membership Rewards points, only the value applied to the Card is eligible to earn Membership Rewards points. Membership Rewards Terms and Conditions apply when booking on American Express Travel. Please visit membershiprewards.co.uk to view the full Terms and Conditions or call 0800 917 8053 to request a copy. Please allow up to 10 weeks for Membership Rewards points to be credited to your Account. To earn or exchange Membership Rewards points, Cards must be registered to the American Express Membership Rewards programme, and be active and current in their payments.

https://www.americanexpress.com/uk/travel/terms-and-conditions/

American Express Global Lounge Collection:

The Centurion® Lounge

Platinum Cardmembers have unlimited complimentary access to all locations of The Centurion Lounge. Gold Card and Green Card Additional Cards on your Platinum Account are not eligible for complimentary access. All access to The Centurion Lounge is subject to space availability. To access The Centurion Lounge, Platinum Cardmembers must arrive within 3 hours of their departing flight and present The Centurion Lounge agent with the following upon each visit: their valid Card, a boarding pass showing a confirmed reservation for a departing flight on the same day on any carrier and a government-issued I.D. Note that select lounges allow access to Cardmembers with a confirmed reservation for any same-day travel (departure or arrival). Refer to the specific location’s access policy for more information. Failure to present this documentation may result in access being denied. Cardmembers must be at least 18 years of age to enter without a parent or legal guardian. All Centurion Lounge visitors must be of legal drinking age in the jurisdiction where the Lounge is located to consume alcoholic beverages. Please drink responsibly. American Express reserves the right to remove any person from the Lounge for inappropriate behavior or failure to adhere to rules, including, but not limited to, conduct that is disruptive, abusive or violent. Soliciting other Cardmembers for access into our lounge is not permissible. Hours may vary by location and are subject to change. Amenities vary among The Centurion Lounge locations and are subject to change. Cardmembers will not be compensated for changes in locations, rates or policies. In addition to the complimentary services and amenities in the Lounge, certain services, products or amenities may be offered for sale. You are responsible for any purchases and/or servicing charges you make in The Centurion Lounge or authorize our Member Services Professionals to make on your behalf. Services available at the Member Services Desk are based on the type of American Express Card used to enter the Lounge. American Express will not be liable for any articles lost or stolen or damages suffered by visitors to The Centurion Lounge. If we in our sole discretion determine that you have engaged in abuse, misuse, or gaming in connection with lounge access in any way or that you intend to do so, we may remove access to The Centurion Lounge from the Account. Use of The Centurion Lounge is subject to all rules and conditions set by American Express. American Express reserves the right to revise the rules at any time without notice.

Escape Lounges – The Centurion® Studio Partner

This benefit is available to the Platinum Card. Additional Gold Cards and Additional Green Cards on your Platinum account are not eligible for complimentary access. Cardmembers receive complimentary access to all US locations of the Escape Lounges. Cardmember must present his or her valid Card, a boarding pass showing a confirmed reservation for same-day travel on any carrier and government-issued I.D. Cardmember must be at least 18 years of age to enter without a parent or legal guardian. All Escape Lounge visitors must be of legal drinking age in the jurisdiction where the Lounge is located to consume alcoholic beverages. Please drink responsibly. Cardmember must adhere to all house rules of participating lounges. Cardmembers and their guests will receive all of the complimentary benefits and amenities afforded to the Escape Lounge customers, including access to purchase non-complimentary items. Some product features may be subject to additional charges. Escape Lounge locations are subject to change. Additional restrictions may apply.

Delta SkyClub

This benefit is available to the Platinum Cardmembers. Platinum Cardmembers must present their valid American Express Card, government-issued I.D., and boarding pass to the Delta Sky Club ambassador. Boarding pass must show a reservation for a same-day Delta-operated flight (Delta or Delta connection) departing from or arriving at the airport in which the Delta Sky Club is located. Name on boarding pass must match name on the Card. Eligible Platinum Cardmembers on departing flights can only access the Delta Sky Club within 3 hours of their flight's scheduled departure time. During a connection between Delta-operated flights on the same ticket, you may use the Delta Sky Club in your connecting airport at any time during the layover. Delta reserves the right to limit access for non-revenue flyers at any Delta Sky Club. Additional Gold Cards and Additional Green Cards on Business Platinum Accounts, and Additional Gold Cards on Consumer Platinum Accounts, are not eligible for complimentary access through The Global Lounge Collection benefit. Access to Delta Sky Club partner lounges is not permitted. Individuals must be at least 18 years of age to access Delta Sky Club, and 21 years of age to access locations with a self-service bar, unless accompanied by a responsible, supervising adult who has access to the lounge. Eligible Cardmembers must adhere to all Delta Sky Club House Rules while accessing participating airport clubs. Participating airport clubs and locations subject to change without notice. Eligible Platinum Cardmembers may bring guests into the Delta Sky Club subject to the most current Delta Sky Club access and pricing policies, and must use their valid Platinum Card as the payment method for guest access. Guests must also be flying on a same-day Delta-operated flight. Guest access and fees subject to terms and conditions of participating airport clubs.

For the most current Delta Sky Club access and pricing policy, please visit Delta.com/skyclubaccess. All Delta Sky Club rules apply to Delta Sky Club membership and use. To review the rules, please visit Delta.com/skyclub. Benefit and rules subject to change without notice. Additional restrictions may apply.

Plaza Premium Lounges

This benefit is available to Platinum Cardmembers. Additional Gold Cards and Additional Green Cards on Business Platinum Accounts, and Additional Gold Cards on Consumer Platinum Accounts, are not eligible for complimentary access through the Global Lounge Collection benefit. Cardmembers receive complimentary access to any global location of Plaza Premium Lounges. Cardmember must present their valid Card, a confirmed boarding pass for same-day travel on any carrier and government-issued I.D. In some cases, Cardmember must be 21 years of age to enter without a parent or guardian. Cardmembers may bring one guest into Plaza Premium Lounges as complimentary guests. Cardmember must adhere to all house rules of participating lounges. Cardmembers and their guests will receive all of the complimentary benefits and amenities afforded to the Plaza Premium Lounge customers, as well as access to purchase non-complimentary items. Some product features may be subject to additional charges. Plaza Premium Lounge locations are subject to change.

Lufthansa

This benefit is available to Platinum Cardmembers. Additional Gold Cards and Additional Green Cards on your Platinum Card account are not eligible for complimentary access. Platinum Cardmembers have complimentary access to select Lufthansa Business Lounges (regardless of ticket class) and Lufthansa Senator Lounges (when flying business class) when flying on a Lufthansa Group flight. To access the Lufthansa lounges, Platinum Cardmember must present their valid Platinum Card, a government issued I.D., and a same-day departure boarding pass showing confirmed reservation on a Lufthansa Group flight (Lufthansa, SWISS and Austrian airlines). Cardmembers must adhere to all rules of participating lounges. Participating lounges and locations subject to change without notice. Additional guest access and fees subject to terms and conditions of participating lounges. In some Lounges the Platinum Cardmember must be at least 18 years of age to enter without a parent or guardian. Must be of legal drinking age to consume alcoholic beverages. Please drink responsibly.

For the most current list of Lufthansa lounges, guest access requirements, rules, and pricing policy, please visit lufthansa.com/de/en/lounges.

Priority Pass

This benefit is available to Platinum Cardmembers. Platinum Cardmembers and Additional Platinum Cardmembers may enroll in the Priority Pass™ program. Additional Gold Cardmembers are not eligible. Priority Pass is an independent airport lounge access program. You acknowledge and agree that American Express will verify your Card Account number and provide updated Card Account information to Priority Pass. Priority Pass will use this information to fulfill on the Priority Pass program and may use this information for marketing related to the program. Once enrolled, Platinum Cardmembers whose Card account is not cancelled may access participating Priority Pass lounges by presenting your Priority Pass card and airline boarding pass. If the Card Account is canceled, you will not be eligible for Priority Pass and your enrollment will be cancelled. When visiting a Priority Pass lounge that admits guests, Platinum Cardmembers receive complimentary access for one accompanying guest. After one guest, the Card Account on file with Priority Pass will be automatically charged the guest fee of the Priority Pass Standard program for each additional guest after you have signed up for the additional guest visit and it has been reported to Priority Pass by the participating lounge. Some lounges limit the number of guests or do not admit guests. In some lounges, Priority Pass member must be 21 years of age to enter without a parent or guardian. Priority Pass members must adhere to all house rules of participating lounges. Amenities may vary among airport lounge locations. Conference rooms, where available, may be reserved for a nominal fee. Priority Pass lounge partners and locations are subject to change. All Priority Pass members must adhere to the Priority Pass Conditions of Use, which will be sent to you with your membership package, and can be viewed at www.prioritypass.com. Upon receipt of your enrollment information, Priority Pass will send your Priority Pass card and membership package which you should receive within 10-14 business days. If you have not received the Priority Pass card after 14 days, please contact American Express using the number on the back of your American Express® Card. To receive immediate access to the lounges after enrolling in Priority Pass, you can activate your membership online by using your Priority Pass membership details to receive a Digital Membership Card. For a step-by-step guide on the activation process, visit prioritypass.com/activation.

Eurostar Business Premier Lounges

Eurostar will allow Main and Supplementary Platinum Cardmembers (with Cards issued in ICC, UK, France or Belgium), access to the Participating Lounges on showing their Card at the entrance to a Participating Lounge. Access to Participating Lounges is limited to Main and Supplementary Platinum Cardmembers only and shall not include their guests. Eurostar reserves the right to refuse entry to any eligible Cardmember if a Participating Lounge is full, provided always that eligible Cardmembers are treated no less favourably than other individuals entitled to access the Participating Lounges. Eurostar Participating Lounges: London St Pancras International; Paris Gare du Nord; Brussels Midi; Ebbsfleet International.

Additional Global Lounge Collection Partner Lounges

American Express offers access to additional lounges in the Global Lounge Collection where Platinum Cardmembers have unlimited complimentary access to participating locations. Cardmembers must present their valid Platinum Card, a government-issued I.D., and a boarding pass showing a confirmed reservation for same-day travel on any carrier. Guest access and associated fees are subject to the terms and conditions of the participating lounge provider. Participation, locations, rates, and policies of lounges are subject to change without notice, and Cardmembers and their guests will not be compensated for such changes. Amenities, services, and hours may vary by participating lounge and are subject to change without notice. American Express and the participating lounge will not be liable for any articles lost or stolen, or damages suffered by the Cardmember or guests inside the participating lounge. For participating lounges with a self-service bar, the Cardmember may be required to be of legal drinking age in the participating lounge jurisdiction to enter without a parent or legal guardian. All Cardmembers and their guests must be of legal drinking age to consume alcoholic beverages. Please drink responsibly. Each participating lounge may have their own policy allowing for children under a certain age to enter for free with the Cardmember who is a parent or legal guardian. Cardmember must adhere to all house rules of participating lounges. If American Express, in its sole discretion, determines that the Cardmember or their guests have engaged in abuse, misuse, or gaming in connection with access to participating lounges in any way, or that the Cardmember or their guests intend to do so, we may remove access to the Additional Lounges from the Account. American Express and the participating lounge reserve the right to revise the rules at any time without notice.

For the most current list of participating lounges and access requirements, please use the Lounge Finder feature in the American Express App or visit www.americanexpress.com/findalounge.

Membership Rewards:

Terms and Conditions for the Membership Rewards programme apply. Visit https://www.americanexpress.com/en-gb/rewards/membership-rewards/terms for more information. Participating partners and available rewards are subject to change without notice.

Global Dining Credit:

https://www.americanexpress.com/en-gb/benefits/diningbenefit/Terms-and-Conditions-GB.pdf 

Platinum Events & Amex Experiences App:

IMPORTANT INFORMATION

Whilst every care is taken to ensure the accuracy of the information contained in this edition of Platinum Events, timings and other details may change due to circumstances beyond our control. American Express reserves the right to alter or vary details and to cancelevents should the minimum number of participants required not be reached. All bookings are subject to availability, so early contact is recommended. All prices are correct at the time of going to print, including local taxes and surcharges, and are subject to currency fluctuations. Please note that after tickets are confirmed, it may not be possible to provide refunds. Please clarify at the time of booking. Alcohol will not be served to those under the age of 18 within the UK or under the legal drinking age of the country they are in. 

COMPLIMENTARY EVENTS

The events that are complimentary are subject to the following Terms and Conditions: out of respect to our valued partners, and other Platinum Cardmembers who are on the waitlist for complimentary events, we ask that you please inform us in advance if you are unableto attend an event. An administrative cancellation fee of £150 per guest will apply to complimentary events if the guest fails to attend without 14 days prior notification. 

American Express Experiences:

Events and tickets are subject to availability and to all applicable service charges and taxes. American Express and Partner Terms and Conditions apply, visit americanexpress.com/uk/experiences for a list of full Terms and Conditions.

Harvey Nichols Statement Credit:

Available in participating UK store(s) and online at www.harveynichols.com.

• Benefit end date subject to change and may end before the stated date. If this happens, we will send you an email to notify you of the change and inform you of the new end date of the benefit

.• This benefit is available to UK American Express Basic Platinum® Cardholders only. If you switch to a new Card product that is not eligible for this benefit, the benefit will be removed from your Card Account.

• Benefit excludes purchases of gift cards and vouchers.

• Benefit only valid for orders delivered to the UK.

• Department store concessions are not included in the benefit.

• Benefit includes spend made at participating restaurants.

• Benefit excludes restaurant cancelation and no show charges.

• Benefit excludes transactions made via the OXO tower website.

• Benefit excludes HN@HOME (OXO at home, Leeds at home andEdinburgh at home).

• Enrolled Card Accounts will be eligible to receive a maximum of £50 back, made in one or more transactions, every 6 months for theduration of the benefit.

• This benefit will reset on 1 July, 1 January until the benefit end date.

• Statement credit not redeemed during the applicable spend period will not roll over to the following spend period and will expire. If youhave not redeemed your credit by the last day of the spend periodbefore the benefit resets, you forfeit receiving the credit.

• Should purchases fall outside of the benefit period due to a delay inmerchants submitting transactions to us, your purchase will count tothe following spend period.

• Transactions made with a Supplementary Card or an Additional Card will not count as transactions made for the benefit of the BasicCardmember, and will accordingly not be eligible for the Card Benefit.

• These benefit Terms (including the benefit description above) set outthe key terms of our Harvey Nichols benefit. Please make sure youread these together with our General Offer Terms, which containimportant additional terms, including information about when statement credits or points can be reversed or lost.

• Statement credits will be awarded for eligible transactions using your Card during the benefit period, as explained above and within these benefit Terms and General Terms. A statement credit should appear on your Card account statement within five days from the date you made an eligible transaction but may take up to 150 days from your transaction date.

• This benefit only applies to purchases on the Card to which the benefit is saved (including where the Card has been added to amobile wallet).

• Purchases made through “payment facilitators” are not eligible and will not count towards your spend for the purposes of the benefit.

• A payment facilitator is an intermediary that accepts payments onbehalf of the seller of the goods/services. Payment facilitators caninclude some online payment platforms/ marketplaces, and entities that provide certain card acceptance products (such as mobile cardreaders) to sellers of goods/services.

• Transactions that are subsequently cancelled or refunded will not count towards your spend for the purposes of the benefit.

• By enrolling and making a qualifying purchase, you acknowledge that to enable you to redeem the benefit, American Express may share certain transaction data and the first digits of your account number with the merchant to reconcile and assess the benefit. For more information about how we share your information with the merchant, please review our Cardmember Privacy Statement.

• Benefit only valid at merchant locations which are currently openand trading. Please reach out to the business directly for more information.

• We will use your personal information such as name, email address, account number and transaction information to manage your participation in the benefit and to track your spend. Please see our Cardmember Privacy Statement for details of how we use your personal information.

• By saving the Benefit to your Card, you agree to all our benefit Terms.

The Bicester Collection:

This offer is only available to UK and International Currency Card Platinum Members. Reduction is applied to the Village price in participating boutiques and restaurants. This promotion cannot be used in conjunction with any other offer. For full terms and conditions please click here. Reserved Parking is subject to availability, must be booked 48 hours in advance and is not available at La Vallée Village (Paris). Hands-free Shopping is subject to availability and must be booked via the Guest Services email address at least 48 hours in advance for La Roca Village (Barcelona) and Las Rozas Village (Madrid). Personal shopping appointments are only available at Ingolstadt Village (Munich) and Wertheim Village (Frankfurt) and must be booked in advance. 

Bicester Shopping Terms and Conditions

1. VIP Pass: a reward pass which will entitle Platinum Cardmembers and their first Platinum Supplementary Cardmember to receive an additional ten per cent (10%) discount on products within participating boutiques at Bicester Village, subject always to the specific terms and conditions which apply to the use of the VIP Pass set out here and any “blackout” or “further reduction” periods which will be advertised on the Village website and communicated to Cardmembers at the time of collection of the VIP Pass. Link to participating boutiques: https://www.tbvsc.com/bicester-village/en/legal/vip-invitation-participating-brands.
2. Hands-free Shopping: Bicester Village’s Hands-free Shopping service enables Platinum Cardmembers and their first Platinum Supplementary Cardmember to shop and then collect their purchases from a central location at the end of their visit to the Village, subject to availability. Full terms and conditions can be found here.
3. Personal Shopping: Bicester Village's Personal Shopping service enables Platinum Cardmembers and their first Platinum Supplementary Cardmember to have a personal consultation with an expert, who will curate a bespoke edit from the members favourite brands and assist with inspiration for the members next purchase. To book an appointment with the Personal Shopping team, please contact the relevant village by email on the following website link: https://www.thebicestercollection.com/en/partner-offers/amex-platinum 
4. Reserved Parking: Bicester Village’s premium reserved parking service, subject to availability, can be booked by contacting the relevant village by email on the website link https://www.thebicestercollection.com/en/partner-offers/amex-platinum.​