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Moving to Canada
To retain your existing Card Membership status upon moving to Canada, apply for a new Consumer Card online at americanexpress.ca. When applying, please ensure you provide your existing Consumer foreign Cardnumber.
Steps to Apply for your new Consumer Card online
(Note: Corporate/Small Business Cards are not eligible for this application)
1. Select your preferred new Consumer Card from our View All Cards page.
2. Once you have located the Card you are interested in, click ‘Apply Now.'
3. Please acknowledge that you are an existing Cardmember by completing the 'Existing American Express Card Number' field.
4. After providing your existing foreign American Express Cardnumber, complete the application with your new Canadian home address and Canadian phone number.
5. Once the application has been successfully submitted, you may be contacted by American Express for additional documentation including but not limited to identification, financial information, and address verification.
6. Upon approval, Card delivery will take approximately 10 business days.
7. If you wish to transfer Membership Rewards® points to your new Card, please call the number on the back of your existing foreign American Express Card to confirm eligibility.
8. If you choose to cancel your existing foreign American Express Card, please call the number on the back of your foreign American Express Card. You may redeem the points before you cancel.
Important Information:
- You may only apply for one (1) Basic Consumer Card in Canada at this time; you may apply for additional Cards on your account when you have built up a Canadian credit bureau history. Corporate/Small Business Cards are not eligible.
- If you have a credit bureau report in Canada, it will be considered when processing your application; however, your application can be approved in Canada without having a Canadian credit bureau report if you have an existing foreign American Express Card.
- If you wish to keep your existing American Express Card from another country, you will continue to be responsible to pay any billed annual fees and any outstanding balances in that country’s currency. Note that if there is an outstanding balance, it cannot be transferred over to the new Canadian Card, if approved.
- To be eligible for a new American Express Card in Canada, your existing Card must be issued by American Express, you must be the Basic Cardholder, and have held the Card for at least 3 months. Your Card Account must be open, active, and in good standing at the time you apply for a new Card in Canada. If the Card was previously cancelled by you, it must have been cancelled within the last 3 months. Only Consumer American Express Cards issued by Amex Bank of Canada are eligible through this Card application process.
- This application process does not apply to American Express Corporate Cards or American Express Small Business Cards.
Must haves for applying for a Canadian American Express Card:
- Canadian resident status
- Your existing foreign American Express Cardnumber
- Canadian home address
- Canadian phone number
New Accounts Customer Service
- Open 8:30am-9pm Eastern Time (Monday-Friday); 10am-6pm Eastern Time (Saturday)
- From Canada: Personal Cards 1-800-575-2273
International Service Centers
To find the phone number of the International Service Center for your desired country, click here.