WELCOME TO THE
SMALL BUSINESS HUB
Help Safeguard Your Business and Customers.
Disputes & Chargeback Resolution
Initiatives
& Tools
Fraud
Prevention
Additional Help & Resources
We’re committed to protecting and supporting your business with a full range of Business tools and resources.
Whether you’re just starting out or searching for support, we’re with you every step of the way.
Step-By-Step Dispute Overview
For a breakdown of the dispute process, watch this video to see what happens after a Cardmember disputes a charge.*
Dispute Prevention Tips
Learn why Cardmember disputes may occur and what you can do to prevent them.*
*To display French subtitles in the video, click the gear icon in the bottom right corner of the screen and select "French (Canada)" under subtitles. Click the CC icon to display subtitles.
Disputes & Fraud Prevention Educational Webinar
Learn more about the American Express disputes process, best practices to avoid disputes, and tips on fraud prevention.
Let's Go
Shop Small
The nationwide movement developed to help local businesses and communities thrive, proudly backed by American Express. Through special initiatives, offers, and tools such as Amex Maps1 and the Online Directory, we help Cardmembers find and spend at businesses like yours all year round.
Backing Small
Businesses
To help build inclusive economic growth and empowerment, American Express supports small business owners and entrepreneurs through our “Backing Small” initiative, offering grants and mentoring support through established community partnerships.
Business Class:
Trends and Insights
Resources to help you run, grow, and expand your business.
Read expert articles on thought leadership, strategy, and cashflow.
Watch American Express take you across markets and industries for real-life lessons from real-life entrepreneurs through Business Class: The Series.
Listen to insider discussions on Business Class: Build It Braver and Business Class: The Next Chapter.
Fraud Prevention
Safeguard your business and customers with the Fraud Prevention: Quick Guide and stay one step ahead by learning how to spot suspicious behavior and take action to resolve it.