Talk to us directly about accepting American Express® Cards
Call 1-877-255-4334 (9am – 7pm Eastern Time Monday to Friday) or we can call you to set up an American Express Merchant Account.
Talk to us directly about accepting American Express® Cards
Call 1-877-255-4334 (9am – 7pm Eastern Time Monday to Friday) or we can call you to set up an American Express Merchant Account.
Get the powerful backing of American Express.
And gain access to a whole host of business benefits: From customers who spend more2 to promotions designed to drive our Cardmembers your way.
Busy happens when you welcome Amex.
Competitive Rates
Our merchant rates are competitive and based on your industry and annual account activity.
These rates are consistent across all our credit and charge Card products to help make acceptance simple.
Find out what yours is.
Get paid in as little as one business day
We know how important cashflow is to the success of your business. That's why we offer a fast payment option - in as little as one business day.1
Access your Account information online – anytime, anywhere.
Manage all your merchant account needs with our easy to use online tools and services anywhere, anytime.
- Get statements faster.
- Manage any disputes fast.
- Stay in the know with email alerts.
- Live chat with us.
We’re Backing Small Businesses
When your business accepts American Express Cards, you get access to tools, marketing programs and ideas to help you achieve your business goals.
Shop Small brings big benefits to you
We know attracting customers is important to you all year round. That’s why we promote small businesses to our Cardmembers throughout the year, not just during a Shop Small campaign. Learn more about Shop Small.
Complimentary Signage and Supplies
Your business is our top priority, so we’ve got you covered with complimentary signage and supplies to help let Cardmembers know they’re welcome. Order today.
Secure Payment Solutions
Protect what you’ve worked for by fighting fraud with the backing of American Express. Visit our fraud prevention tools and services for more details.
Interested in becoming an American Express Merchant?
Call 1-877-255-4334 (9am – 7pm Eastern Time Monday to Friday) or we can call you to set up an American Express account today.
Can’t find what you are looking for? Find out more about our merchant services.
Yes, to accept American Express Card payments, you will need to set up a merchant account.
There are two ways to set up a merchant account with American Express:
- Call 1-800-268-9877 (Mon - Fri, 9am - 7pm EST)
- Alternatively, ask us to call you – just complete this form
By setting up your account direct with us, you will be eligible to receive the full range of Merchant Benefits. That includes access to a wide range of tools, promotions and Merchant Services.
Want to find out your business rate? We’ll be able to quickly tell you the applicable rate for your business when we speak over the phone. To find out your rate, call 1-877-255-4334 or complete this form and we will call you back.
We understand that speedy payment is vital for your business, so we do everything we can to make processing payments as quick and easy as possible. That’s why you’ll have access to your money in as little as one business day1, depending on your payment plan.
TM, ®: Used under license from American Express. Copyright ©: Amex Bank of Canada, 2024.
- To be eligible for the 1-day payment plan, your annual Charge Volume must be less than $2.5MIL CAD. The time it takes for us to receive your transactions is dependent upon how quickly your processor sends it to us. To ensure next day business pay, remember to submit your transaction as early as possible.
- In 2023, the average American Express® transaction was $158 versus the average Non-American Express® credit card transaction of $92. This means that, the average American Express® transaction in 2023 was approximately 71% more than the average Non-American Express® credit card transaction.Source: With permission of the Nilson Report. The Nilson Report # 1259 (March 2024). American Express transaction size derived as Canada year-end purchase volume divided by year-end purchase transactions. Average American Express transactions equals $117 USD ($158 CAD). Average Non-American Express transaction equals $68 USD ($92 CAD), includes other credit cards, and excludes debit volume and transactions. Percentage derived by comparing American Express transaction size to the average Non-American Express credit card transaction size. Percentage calculated by dividing the average American Express transaction size by average non-American Express transaction size subtract 1. Purchase volume converted to Canadian dollars by multiplying US figures by 1.34954 (average 2023 USD to CAD conversion rate as stated by https://www.x-rates.com/average/?from=USD&to=CAD&amount=1&year=2023)