Accessibility for Ontarians with Disabilities Act (AODA)
Amex Canada is committed to working to improve access and opportunities for all its customers. We provide goods and services that are integrated in a way that respects the dignity and independence of persons with disabilities.
Alternate Format Documents
You can request the Amex AODA Accessibility Plan in the following alternate formats:
- Print, Large Print & Braille – Please contact amexaccessibility@aexp.com, call at 1-888-301-5312, or mail to Amex Bank of Canada, Accessibility Team, PO BOX 3204 STN F, Toronto, Ontario, M1W 3W7
- Electronic format – Click above to download the AODA Accessibility Policy, AODA Accessibility Plan or go to the Feedback section to download the Feedback Process Description document. You can also request electronic format through our email amexaccessibility@aexp.com
Once we receive your application, your documents will be sent to you in the following timelines: print, large print and electronic up to 15 calendar days & braille up to 45 calendar days.
For more information about Amex Canada’s Accessibility Plan, please contact amexaccessibility@aexp.com.
Accessible Canada Act Accessibility Plan & Progress Reports
Accessibility for Ontarians with Disabilities
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